Notifications from Aflac

Notifications from Aflac

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy.  Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.

For Network Dental and Vision Members:

This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.

For Network Dental and Vision Members:

Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.


 

To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

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Press Releases

AFLAC Incorporated Announces First Quarter Results; Reports Record Operating Earnings
PRNewswire-FirstCall
COLUMBUS, Ga.

AFLAC Incorporated today reported its first quarter results. Total revenues, which were suppressed from foreign currency translation, were $2.4 billion in the first quarter, or 2.0% lower than a year ago. Net earnings, which also reflected the weaker yen to the dollar during the quarter, were $183 million, or $.34 per diluted share, compared with $178 million, or $.33 per diluted share, a year ago.

(Photo: http://www.newscom.com/cgi-bin/prnh/20010525/AFLACLOGO )

Operating earnings, which exclude realized investment gains/losses and the impact of SFAS 133, were a record $192 million, compared with $177 million a year ago. On a per-share basis, operating earnings rose 9.1% to $.36 per diluted share, compared with $.33 per share in the first quarter of 2001. Excluding the negative impact of $.02 per share from the weaker yen to the dollar, operating earnings per share increased 15.2% for the quarter.

Commenting on the company's first quarter results, Chairman and Chief Executive Officer Daniel P. Amos, stated: "We are very pleased with our results for the first three months of the year. AFLAC Japan's new annualized premium sales were up 4.4%, which was much better than we had expected. In Japan, we have spent the last nine months assessing our business, and making significant changes to our management and organizational structure, as well as to our marketing strategy and tactics. Following some signs of improvement in the fourth quarter, I believe our first quarter results make it clear that our efforts in Japan are paying off. We continue to view Japan as a very attractive market for the types of insurance products we sell. We also believe that AFLAC Japan retains distinct competitive strengths that should help us maintain our market leadership and significantly outsell our competitors.

"At the same time, AFLAC U.S. continued its long record of rapid sales growth, with new annualized premium sales advancing 16.4% in the quarter. And because of continued sales gains and increased visibility, AFLAC U.S. is playing a greater role in the overall success of AFLAC Incorporated.

"I believe we are on track toward achieving the operating and financial objectives we had set for this year. For the full year, our goal is to increase AFLAC Japan's sales 5% to 10% in yen terms and AFLAC U.S. sales by 15%. Although the year is only one quarter complete, we believe our sales targets are reasonable and achievable. And of course, we are focused on achieving our primary financial objective this year of increasing operating earnings per diluted share by 15% excluding the impact of foreign currency translation. While the yen may continue to weaken in relation to the dollar and cloud the reported financial performance of AFLAC, we believe AFLAC is fundamentally very strong and well-positioned for strong growth in the two largest insurance markets in the world."

AFLAC Incorporated is an international holding company. A Fortune 500® company, AFLAC insures more than 40 million people worldwide. It is a leading writer of insurance products marketed at the worksite in the United States, offering policies to employees at more than 213,000 payroll accounts. The company is also the largest foreign life insurer in Japan in terms of profits, insuring one out of four Japanese households. In January 2002, AFLAC was the number one insurance company in Fortune magazine's list of "The 100 Best Companies to Work for in America" and was included in the overall listing for the fourth consecutive year. In February 2002, Fortune magazine also named AFLAC as the sixth most admired company in the life and health insurance sector in its annual listing of "America's Most Admired Companies." AFLAC's Internet address is aflac.com.

AFLAC Incorporated will webcast its first quarter conference call on the investor relations page of aflac.com at 8:45 a.m. (EDT), Wednesday, April 24.

   AFLAC INCORPORATED AND SUBSIDIARIES CONSOLIDATED SUMMARY OF EARNINGS
    (UNAUDITED -- IN MILLIONS, EXCEPT FOR SHARE AND PER-SHARE AMOUNTS)

  THREE MONTHS ENDED MARCH 31,                      2002     2001  % Change

  Total revenues                                  $2,371    $2,421    (2.0)%

  Operating earnings *                               192       177     8.7
    Non-operating items:
      Realized investment gains
       (losses), net of tax                           (5)       (2)
      SFAS 133, net of tax                            (4)        3
  Net earnings                                       183       178     2.5

  Operating earnings per share - diluted *           .36       .33     9.1
    Non-operating items:
      Realized investment gains
       (losses), net of tax                         (.01)     (.01)
      SFAS 133, net of tax                          (.01)      .01
  Net earnings per share - diluted                   .34       .33     3.0

  Net earnings per share - basic                     .35       .34     2.9

  Cash dividends paid per share                      .05      .043    16.3

  Shares used to compute
   earnings per share (000):
    Basic                                        519,473   528,180    (1.6)
    Diluted                                      529,627   541,767    (2.2)

  *Excludes realized investment gains/losses and the impact of SFAS 133, net
   of tax


Forward-looking information: Certain statements contained in this press release are "forward looking statements" within the meaning of the federal securities laws. Although the company believes that these statements are reasonable, it can give no assurance that they will prove to be correct because they are prospective in nature. Actual future results may differ materially from those discussed herein. We caution readers that the following factors, in addition to other factors mentioned from time to time in our reports filed with the Securities and Exchange Commission, could cause actual results to differ materially: regulatory developments, assessments for insurance company insolvencies, competitive conditions, new products, ability to repatriate profits from Japan, general economic conditions in the United States and Japan, changes in U.S. and/or Japanese tax laws or accounting requirements, adequacy of reserves, credit and other risks associated with AFLAC's investment activities, significant changes in interest rates, and fluctuations in foreign currency exchange rates.

Analyst and investor contact - Kenneth S. Janke Jr., (800) 235-2667 - option 3, FAX: (706) 324-6330, or kjanke@aflac.com

Media contact - Mitzi K. Clayton, (706) 596-3493, FAX: (706) 320-2288, or mclayton@aflac.com

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NewsCom: http://www.newscom.com/cgi-bin/prnh/20010525/AFLACLOGO

AP Archive: http://photoarchive.ap.org/

PRN Photo Desk, 888-776-6555 or 212-782-2840

SOURCE: AFLAC Incorporated

Contact: investors, Kenneth S. Janke Jr., 800-235-2667, option 3,
or fax, +1-706-324-6330, or kjanke@aflac.com , or media, Mitzi K. Clayton,
+1-706-596-3493, or fax, +1-706-320-2288, or mclayton@aflac.com , both
of AFLAC