Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Kenneth S. Janke Jr. Promoted to Executive Vice President and Deputy Chief Financial Officer, Aflac Incorporated; Robin Y. Wilkey Promoted to Senior Vice President of Investor Relations
PR Newswire
COLUMBUS, Ga.

COLUMBUS, Ga., Sept. 27 /PRNewswire-FirstCall/ -- Aflac Incorporated today announced that Kenneth S. Janke Jr. has been promoted from senior vice president, Investor Relations to executive vice president and deputy chief financial officer of Aflac Incorporated, reporting to Aflac Incorporated President and Chief Financial Officer Kriss Cloninger III. Additionally, Robin Y. Wilkey has been promoted from vice president, Investor Relations to senior vice president, Investor Relations, assuming the responsibilities previously held by Janke and reporting to Aflac Chairman and Chief Executive Officer Daniel P. Amos. Both promotions will be effective October 1, 2010. Martin A. Durant III will continue in his role as executive vice president and deputy chief financial officer until his expected retirement at the end of 2011.

Janke attended Michigan State University and received a bachelor's degree in political science from the University of Michigan as well as a master's degree in business administration from Oakland University's School of Economics and Management. Prior to joining Aflac Incorporated in 1985 as manager of Investor Relations, he served as director of Corporate Services for the National Association of Investors Corporation in Madison Heights, Michigan. In 1993, Janke was promoted to senior vice president of Aflac's Investor Relations Department. He chairs Aflac's Disclosure Committee, a responsibility that he will retain in his new position. Janke and Durant will work together in complementary roles to oversee Aflac Incorporated's investment, capital, and risk management functions as well as other financial matters.  

Wilkey graduated from the University of Georgia with a bachelor's degree in finance and went on to receive her designation as a certified public accountant. She joined Aflac in 1990 as an accountant in the Financial Department, was promoted to senior auditor in Aflac's Internal Auditing Department, and to manager of Information Systems and Payroll in the Human Resources Division. In 1998 Wilkey joined Aflac's Investor Relations Department as senior director, was promoted to second vice president in 2002, and to vice president in 2003 prior to her promotion to senior vice president, Aflac Investor Relations.

Commenting on the announcements, Aflac Chairman and Chief Executive Officer Daniel P. Amos said: "I have always believed that putting the right people in the right place at the right time maximizes Aflac's greatest asset – our people. Having worked with both Ken and Robin for more than two decades, I believe these well-deserved promotions place both of them in key positions that capitalize on their talents and help prepare Aflac for the future."

Aflac Incorporated President and Chief Financial Officer Kriss Cloninger III added: "Throughout Ken's 25 years with Aflac, he has earned a reputation as a well-respected leader and a strong advocate for thorough disclosure and transparency in Aflac's approach to the investment community. Ken's understanding of the company's financial results, as well as his strategic orientation and ability to effectively communicate, are attributes that make him ideally suited to his new role. While I have no plans to retire in the near future, succession planning is a priority for all officers at Aflac. I look forward to continuing my close working relationship with Ken and Martin as we prepare for the future in ways that best serve our shareholders.

"I also look forward to continue working closely with Robin, whose financial expertise and strong communication skills make her exceptionally qualified to lead the Investor Relations area. Robin has demonstrated an outstanding ability to connect with the investment community and share Aflac's voice on topics that help them better understand the company's operations and our strategic objectives.  Robin's leadership in her new role will provide continuity in the type of communications that existing and potential shareholders have come to expect from Aflac's award-winning Investor Relations Department."  

ABOUT AFLAC

When a policyholder gets sick or hurt, Aflac pays cash benefits fast.  For 55 years, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the number one provider of guaranteed-renewable insurance. In Japan, Aflac is the number one insurance company in terms of individual insurance policies in force. Aflac insurance products provide protection to more than 50 million people worldwide. For four consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies, and Forbes magazine named Aflac as America's Best-Managed Company in the Insurance category. In 2010, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the twelfth consecutive year and also included Aflac on its list of Most Admired Companies for the ninth time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac, visit aflac.com.

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Analyst and investor contact – Kenneth S. Janke Jr. or Robin Y. Wilkey, 800.235.2667 – option 3, FAX: 706.324.6330; kjanke@aflac.com or rwilkey@aflac.com

Media contact – Laura Kane, 706.596.3493, FAX: 706.320.2288, or lkane@aflac.com

SOURCE Aflac Incorporated