Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Announces Changes In Management Responsibilities
PR Newswire
COLUMBUS, Ga.

COLUMBUS, Ga., May 22, 2013 /PRNewswire/ -- Aflac today announced a number of changes in management roles and responsibilities designed to enhance its global management structure.  The moves are effective July 1.

Paul S. Amos II, Aflac president, will assume reporting responsibilities for Aflac Japan and Aflac's Global Investment Division. He will work closely with Aflac Japan President and Chief Operating Officer Tohru Tonoike and the Aflac Japan management team to continue to position Aflac as the number one insurance company in Japan in terms of individual policies in force. Similarly, he will work closely with Eric M. Kirsch, executive vice president of Global Investments, to build and manage a best-in-class investment division. Amos will continue to report to Aflac Incorporated President and Chief Financial Officer Kriss Cloninger III.

Kenneth S. Janke Jr. has been named president of Aflac U.S. In addition, Janke will continue to serve as executive vice president and deputy chief financial officer of Aflac Incorporated. In his new role as president of Aflac U.S., Janke will report to Aflac Incorporated Chairman and CEO Daniel P. Amos. He will report to Cloninger in his role as deputy CFO.

Teresa L. White, executive vice president, chief service officer, has been named chief operating officer of Aflac's operations in Columbus, Ga.  The company is also in the final stages of selecting a chief operating officer of its Aflac Group division in Columbia, S.C. Both positions will report to Janke.

"Paul has successfully led Aflac U.S. for more than eight years and he has earned this opportunity," said Cloninger. "Under his leadership, Aflac U.S. has produced annual compound growth in pretax operating earnings of 9.1% since 2004. This year our U.S. business is poised to hit major milestones, surpassing $5 billion in earned premium and $1 billion in pretax earnings. With Dan and I committed to several more years in our existing roles, it's an opportune time to expand Paul's responsibilities. We look forward to the contributions that he will make working both with Aflac Japan – which generates more than 75 percent of our earnings – and with our global investment division."

Regarding Janke, Dan Amos said: "Ken has done an outstanding job of working with Kriss as deputy CFO since September 2010. Ken will benefit by being more thoroughly exposed to the U.S. operations, while he also continues in his role as deputy CFO. As such, Ken will continue to focus on such topics as capital adequacy and capital management and will continue to work closely with the financial reporting area."

Regarding White, Dan Amos said: "Teresa is an outstanding leader and manager. She is respected as a top professional, both internally and externally. In addition, she has a strong commitment to customer service when it comes to serving our policyholders, shareholders and sales force. We look for Teresa's history of excellence to continue in her new and expanded role."

ABOUT AFLAC

When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For nearly six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the number one provider of guaranteed-renewable insurance. In Japan, Aflac is the number one life insurance company in terms of individual policies in force. Aflac individual and group insurance products provide protection to more than 50 million people worldwide. For seven consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2013, FORTUNE magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 15th consecutive year. Also, in 2013, FORTUNE magazine included Aflac on its list of Most Admired Companies for the 12th time, ranking the company number one in the life and health insurance category. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac, visit aflac.com or espanol.aflac.com.

(Logo: http://photos.prnewswire.com/prnh/20100423/CL92305LOGO )

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330 or rwilkey@aflac.com

Media contact – Laura Kane, 706.596.3493, FAX: 706.320.2288, or lkane@aflac.com

SOURCE Aflac