Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in San Bernadino and Imperial counties affected by the 2025 Mid-September Storm, Aflac will provide a premium grace period starting Sep. 18, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Sierra County affected by the 2025 Late August Storms and Mudslides, Aflac will provide a premium grace period starting Aug. 23, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Imperial County affected by the 2025 August Monsoon Storms, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent wildfires:

To help provide relief for California policyholders residing in San Luis Obispo County and Santa Barbara County affected by the Gifford Fire, Aflac will provide a premium grace period starting Aug. 1, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent tsunami:

To help provide relief for California policyholders residing in Del Norte County affected by the 2025 July Tsunami, Aflac will provide a premium grace period starting July 29, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in San Bernardino County affected by the January 2025 Windstorm Event, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego and Shasta counties, affected by the 2025 Late December Storms, Aflac will provide a premium grace period starting Dec. 23, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


We care about Aflac’s policyholders affected by the recent wildfires:

To help provide relief for California policyholders residing in Mono County affected by the Pack Fire, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending Feb. 7, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


 

To help provide relief for Washington policyholders affected by the atmospheric river and flooding of Dec. 2, 2025, Aflac will provide a premium grace period starting Dec. 2, 2025, and ending Feb. 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Oregon policyholders residing in Clackamas, Clatsop, Coos, Curry, Douglas, Hood River, Jackson, Klamath, Lane, Lincoln, Linn, Marion, Multnomah, Polk, Tillamook, Umatilla, Union, Wallowa, Washington, and Yamhill Counties who were affected by the winter storms, Aflac will provide a premium grace period starting Dec. 8, 2025, and ending Feb. 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

Update regarding June 2025 security incident. View notification

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Press Releases

Aflac Announces Changes In Management Responsibilities
PR Newswire
COLUMBUS, Ga.

COLUMBUS, Ga., May 22, 2013 /PRNewswire/ -- Aflac today announced a number of changes in management roles and responsibilities designed to enhance its global management structure.  The moves are effective July 1.

Paul S. Amos II, Aflac president, will assume reporting responsibilities for Aflac Japan and Aflac's Global Investment Division. He will work closely with Aflac Japan President and Chief Operating Officer Tohru Tonoike and the Aflac Japan management team to continue to position Aflac as the number one insurance company in Japan in terms of individual policies in force. Similarly, he will work closely with Eric M. Kirsch, executive vice president of Global Investments, to build and manage a best-in-class investment division. Amos will continue to report to Aflac Incorporated President and Chief Financial Officer Kriss Cloninger III.

Kenneth S. Janke Jr. has been named president of Aflac U.S. In addition, Janke will continue to serve as executive vice president and deputy chief financial officer of Aflac Incorporated. In his new role as president of Aflac U.S., Janke will report to Aflac Incorporated Chairman and CEO Daniel P. Amos. He will report to Cloninger in his role as deputy CFO.

Teresa L. White, executive vice president, chief service officer, has been named chief operating officer of Aflac's operations in Columbus, Ga.  The company is also in the final stages of selecting a chief operating officer of its Aflac Group division in Columbia, S.C. Both positions will report to Janke.

"Paul has successfully led Aflac U.S. for more than eight years and he has earned this opportunity," said Cloninger. "Under his leadership, Aflac U.S. has produced annual compound growth in pretax operating earnings of 9.1% since 2004. This year our U.S. business is poised to hit major milestones, surpassing $5 billion in earned premium and $1 billion in pretax earnings. With Dan and I committed to several more years in our existing roles, it's an opportune time to expand Paul's responsibilities. We look forward to the contributions that he will make working both with Aflac Japan – which generates more than 75 percent of our earnings – and with our global investment division."

Regarding Janke, Dan Amos said: "Ken has done an outstanding job of working with Kriss as deputy CFO since September 2010. Ken will benefit by being more thoroughly exposed to the U.S. operations, while he also continues in his role as deputy CFO. As such, Ken will continue to focus on such topics as capital adequacy and capital management and will continue to work closely with the financial reporting area."

Regarding White, Dan Amos said: "Teresa is an outstanding leader and manager. She is respected as a top professional, both internally and externally. In addition, she has a strong commitment to customer service when it comes to serving our policyholders, shareholders and sales force. We look for Teresa's history of excellence to continue in her new and expanded role."

ABOUT AFLAC

When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For nearly six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the number one provider of guaranteed-renewable insurance. In Japan, Aflac is the number one life insurance company in terms of individual policies in force. Aflac individual and group insurance products provide protection to more than 50 million people worldwide. For seven consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2013, FORTUNE magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 15th consecutive year. Also, in 2013, FORTUNE magazine included Aflac on its list of Most Admired Companies for the 12th time, ranking the company number one in the life and health insurance category. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac, visit aflac.com or espanol.aflac.com.

(Logo: http://photos.prnewswire.com/prnh/20100423/CL92305LOGO )

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330 or rwilkey@aflac.com

Media contact – Laura Kane, 706.596.3493, FAX: 706.320.2288, or lkane@aflac.com

SOURCE Aflac