We care about Aflac’s policyholders affected by recent weather:
To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
COLUMBUS, Ga., March 24, 2015 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the work site in the United States and one of FORTUNE's 2014 Blue Ribbon companies, announced today that they have been listed as the 25th top brand by American City Business Journals and The Business Journals. The Georgia-based insurer with the popular Aflac Duck advertising campaign tops the list for insurers in the Financial/Insurance category. Aflac climbed 31 spots on the annual list compared with last year.
The results are highlighted in the 13th annual SMB Insights Study from The Business Journals, which surveyed more than 1,600 small- to midsized-business owners and top management decision-makers. Companies were ranked based on several criteria, including industry leadership, vision, ethical behavior, general popularity, good pricing and customer service. The survey involved more than 250 brands, most of which are based in the United States.
"As a chief marketer, I am extremely pleased to see the Aflac brand sitting near the top of a ranking like this, especially since Aflac spends a fraction of the amount spent by others in the insurance industry for marketing and advertising," Aflac Senior Vice President, Chief Marketing Officer Michael Zuna said. "But a brand is only as good as the promises you keep and the great people who help you keep them. Whether it's our field agents who serve our customers on the front lines or the analysts working hard to get a claim paid, we want to be the brand that customers can always rely on."
In February, Aflac introduced its latest innovation called One Day PaySM. If an eligible claim is submitted with all supporting documentation via Aflac SmartClaim®, the company's online claims-submission system, Monday-Friday by 3 p.m. ET, Aflac processes, approves and disburses payment for the claim in one business day.
"The branding study from the Business Journals provides companies with a valuable, independent snapshot of the way business decisions makers view and rank top brands. For those that make the list, it's recognition for being among the best of the best," said Whitney Shaw, President and CEO of American City Business Journals, parent company of The Business Journals.
According to the American City Business Journals, the annual study is done in order to provide a snapshot of how marketers can assess how a particular brand performs over time. Regardless of category, brands that are consistently highly ranked should be seen as resources for stimulating thoughts about best practices, the researchers believe, as well as for new partnership opportunities and even out-of-the-box ways to improve branding and marketing efforts for SMB customers.
ABOUT AFLAC
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For nearly six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the work site. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is a leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For nine consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2015, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 17th consecutive year. Also, in 2015, Fortune magazine included Aflac on its list of Most Admired Companies for the 14th time, ranking the company No. 1 in innovation for the insurance, life and health category. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.
Media contact – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com
Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com
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SOURCE Aflac
