To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Aflac Incorporated Discloses Cybersecurity Incident View notification
COLUMBUS, Ga., Aug. 17, 2015 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the work site in the United States, announced today that it has introduced a new and improved accident product – Aflac Accident Advantage. The new supplemental accident insurance policy offers more flexibility for individual policyholders to choose different levels of coverage as well as several industry-leading and enhanced benefits to help further protect consumers from high out-of-pocket costs related to accidents and injuries.
"Aflac is excited to continue leading the accident industry by introducing some of the new benefits available with our Accident Advantage policy to better meet the widespread needs of families across America today," said Keith Pellerin, vice president of Product Management and Innovation at Aflac.
According to the Centers for Disease Control, there are more than 80 million injury-related visits to doctors' offices, hospital outpatient departments and emergency-treatment facilities in the U.S. each year.1 The National Safety Council indicates that the average medical expense for an accidental injury is $5,500.2 Yet, the reality is that 52 percent of American workers have less than $1,000 on hand to pay out-of-pocket expenses associated with unexpected serious illnesses or accidents, and 28 percent have less than $500 available.3 To help cover this gap, supplemental insurance policies like Aflac's Accident Advantage can provide cash benefits that can be used to help pay deductibles, copayments and everyday living expenses, including rent or mortgage, utilities, child care or credit card debt.
"With so many accidents taking place every year, it's no surprise that Aflac processed more than one million accident claims last year," added Pellerin. "We understand how important it is to design an accident product that gives our policyholders confidence that an unforeseen accident will not damage their financial stability."
Aflac Accident Advantage's key features
Never before offered benefits under the new policy include:
Upgrades to benefits offered in previous Aflac accident policies include:
Ask about it at work
As a new school year, new sports activities and a new open enrollment season all approach, it's the perfect time for individuals and parents alike to look at what insurance is offered by their employers and ensure they have the right coverage in place to support their family's current quality of life if an accident were to occur. Now is the time for employees to talk to their employer or human resources representative about benefits they would like to learn more about or have available such as Aflac.
One Day Pay℠ available for new policy
In addition to the benefits improvements, policyholders also have the opportunity to take advantage of Aflac's One Day Pay℠ promise if they submit an Accident Advantage claim online via SmartClaim by 3 p.m. ET, Monday-Friday. Life happens fast, and if an accidental injury happens, Aflac policyholders can have peace of mind knowing that Aflac will be there with a payment just as fast.
To learn more about Aflac Accident Insurance, watch the "What is Aflac Accident Insurance?" video, visit aflac.com/accident or follow @aflac on Twitter.
About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the work site. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is a leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For nine consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2015, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 17th consecutive year. Also, in 2015, Fortune magazine included Aflac on its list of Most Admired Companies for the 14th time, ranking the company No. 1 in innovation for the insurance, life and health category. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.
Media contact – Kip Havel, 706.243.5543 or mediarelations@aflac.com
1 Centers for Disease Control and Prevention, FastStats, accessed July 31, 2015 - http://www.cdc.gov/nchs/fastats/injury.htm
2 Injury Facts, 2014 Edition, National Safety Council
3 2015 Aflac WorkForces Report, accessed July 17, 2015 - http://workforces.aflac.com/detailed-findings.php?section=geographic-findings&sub=&page=national
Video - http://origin-qps.onstreammedia.com/origin/multivu_archive/PRNA/ENR/258788-What-is-Aflac-Accident-Insurance_1.mp4
Logo - http://photos.prnewswire.com/prnh/20150817/258757
Logo - http://photos.prnewswire.com/prnh/20100423/CL92305LOGO
SOURCE Aflac
