Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Presents 'Thrive from 2015 to 2025' Webinar Series for Brokers in the Health Insurance Industry
Renowned industry leaders discuss emerging strategies to help brokers succeed today and into the future

COLUMBUS, Ga., Sept. 9, 2015 /PRNewswire/ --  Aflac, the leading provider of voluntary insurance at the work site in the United States, has partnered with LifeHealthPro to conduct a three-part webinar series, "Thrive from 2015 to 2025," beginning tomorrow. The three-part webinar series aims to address the ongoing changes in the health insurance industry resulting from the Affordable Care Act (ACA) and how brokers can take advantage of their new role as health benefits advisors.

"There is unprecedented change in the health care marketplace, leaving employers looking for more guidance and consultation from their brokers than ever before," said Tye Elliot, vice president of Broker Strategy at Aflac. "For our webinar series, we invited industry leaders to share insights and tools to help brokers work smarter, adopt emerging strategies to take advantage of this new landscape and position themselves for long-term success."

The webinars will take place on Thursday, Sept. 10; Thursday, Oct. 8 and Thursday, Oct. 22 at 2 p.m. Eastern. Participants in this three-part leadership series will learn more on the following topics:

  • 3 essential ways the ACA transformed brokers
    Thursday, Sept. 10, 2015
    Patricia Griffey, regional vice president at National Association of Health Underwriters, will discuss recent shifts in product sales. She'll also explain why brokers can no longer remain solely product focused and must become consultative partners in shaping companies' overall human resources strategy.
  • The new, game-changing model for selling voluntary
    Thursday, Oct. 8, 2015
    David Fisher, voluntary benefits specialist, and Justin Phipps, employee benefits broker at Gus Bates Insurance & Investments, will provide perspectives about why and how brokers who elevate voluntary benefits to be part of the overall benefits model and strategy are most likely to increase their client base and sales.
  • Grasping the essential solutions to win tomorrow
    Thursday, Oct. 22, 2015
    Susan Combs, president of Combs & Company, will explain how innovative strategies can help brokers remain competitive. She will also share the best tools to provide incremental value to brokers' clients.

For more information and to register for a webinar, visit aflac.com/brokers or click HERE.

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For nearly six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the work site. Through its trailblazing One Day Pay℠ initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For nine consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2015, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 17th consecutive year. Also, in 2015, Fortune magazine included Aflac on its list of Most Admired Companies for the 14th time, ranking the company No. 1 in innovation for the insurance, life and health category. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day Pay℠, visit aflac.com or espanol.aflac.com.

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Media contacts -- Kristen Fraser, 706.243.5543 or mediarelations@aflac.com
                            Jon Sullivan, 706.763.4813 or jsullivan@aflac.com

SOURCE Aflac