We care about Aflac’s policyholders affected by recent weather:
To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
COLUMBUS, Ga., Nov. 5, 2015 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the work site in the United States, announced today the launch of its enhanced group critical illness plan – Group Critical Illness Advantage – as well as the following three new value-added services: Health Advocacy, Medical Bill Saver™ and Telemedicine. Just in time for open enrollment season, these new products and services will help Aflac continue to meet the evolving needs of its group customers.
"This is the most significant enhancement Aflac has made to its group critical illness plan in more than five years and at the same time the company is providing a very competitive bundle of value-added services," said Dan Lebish, executive vice president, chief operating officer at Aflac Group. "These improvements demonstrate Aflac's dedication to helping customers reduce the financial risk and out-of-pocket costs associated with an unexpected illness or injury."
Aflac's Group Critical Illness Advantage plan has more covered conditions and benefits, no pre-existing conditions limitation, no maximum issue age, no reduction in benefits at age 70 and no 30-day waiting period. The plan also includes a Waiver of Premium Benefit as well as additional and reoccurrence benefits payable with six months between diagnosis dates. Plus, all coverage is HSA compatible.
New to the Group Critical Illness Advantage plan – and an industry first – is a feature known as the Building Benefit option, which automatically increases the benefit amount at each anniversary, with no change in premium or additional underwriting. This feature was developed as a way to reward customers for their long-term commitment to the company.
Value-Added Services help address key health care challenges
Effective Jan. 1, 2016, any individual who is enrolled in an Aflac Group Critical Illness, Accident or Hospital Indemnity product will automatically be eligible for Aflac's bundle of new value-added services: Health Advocacy, Medical Bill Saver™ and Telemedicine. These programs are available at no additional cost and provide group certificate holders the following valuable services from the first day of coverage – even if the individual never files a claim:
Health Advocacy and Medical Bill Saver™ are available to certificate holders as well as their spouses, children, parents and parents-in-law. Telemedicine is available to certificate holders as well as their spouses and children.
"Even if a customer is lucky enough to never file a claim, Aflac is still able to deliver value from day one by helping customers navigate the complex and ever-changing health care landscape we all face on a regular basis," added Lebish.
Protection designed to help minimize financial risk for employers and employees
Aflac understands that employers want to help protect their employees, while attracting and retaining talent – and keeping an eye on their bottom line. By offering three new services embedded in select Aflac group plans, employers can add more value to their benefits without adding to their budget — and do it all while helping their employees address key challenges they face today in health care, such as:
For more information, visit aflacgroupinsurance.com.
About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For nearly six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the work site. Through its trailblazing One Day Pay℠ initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For nine consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2015, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 17th consecutive year. Also, in 2015, Fortune magazine included Aflac on its list of Most Admired Companies for the 14th time, ranking the company No. 1 in innovation for the insurance, life and health category. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day Pay℠, visit aflac.com or espanol.aflac.com.
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Media contact – Kristen Fraser, 706.243.5543 or mediarelations@aflac.com
SOURCE Aflac
