Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Teams with Liazon Private Benefits Exchange to Offer Group Products
Aflac and Liazon to Deliver Best-In-Class Solutions for Brokers and Employers

COLUMBUS, Ga., Dec. 8, 2015 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the work site in the United States, announced today that it is partnering with Liazon, operator of the industry-leading private benefits exchange Bright Choices®, to provide brokers working with large businesses nationwide more options for when and how they do business with Aflac.

As a result of this agreement, approved brokers will now be able to offer Aflac's Group Critical Illness, Accident and Hospital Indemnity plans through the Bright Choices exchange and other Liazon-powered exchanges – providing employers a way to provide their employees a broader range of choices to build a personalized portfolio of benefits.

"We remain committed to finding new, innovative ways to support the growing broker market in our industry, and offering our products on Bright Choices will help grow and expand our distribution model with brokers and, ultimately, drive broker sales," said Aflac Senior Vice President of Broker Sales Drew Niziak. "This partnership will also provide added value to our customers who will have more information available to make more educated decisions regarding their benefits needs."

Given the changing health care landscape, employers are increasingly turning to private health care exchanges as another option for their employees' benefits enrollment and administration. Within a defined contribution model, Liazon's platform offers side-by-side comparison tools, comprehensive education materials, transparent pricing and hands-on support to make choosing the right benefits plan easier based on each employee's unique needs. That means employers decide how much to spend each year on benefits and employees choose how to spend that money. Employers with 100 or more benefit-eligible employees will rely on brokers more than ever to help navigate these benefits options. In fact, more than half (52 percent) of brokers surveyed in 2015, reported that they are functioning as a producer for insurance products handled through an exchange.1

"Joining forces with Aflac was an easy decision for Liazon because we both believe in empowering the employer to help their employees make better benefit decisions," said Liazon Co-founder and Chief Strategy Officer Alan Cohen . "The addition of Aflac's world-class voluntary benefits offerings and strong brand recognition will enhance the options available in our benefits store and help brokers better meet their clients' benefits needs going forward."

To learn more, visit aflac.com/brokers or follow @aflac on Twitter.

About Liazon
Founded in 2007, Liazon Corporation operates the industry-leading private benefits exchange for businesses. Its flagship product, the Bright Choices® Exchange, is an online benefits store that is changing the way employers and employees buy benefits. Bright Choices helps employers manage their health care costs by setting predictable budgets through a defined contribution funding strategy while guiding employees to purchase better coverage of health, dental, vision, life, disability and other benefits. Advanced cloud computing infrastructure and robust security protection ensures continual access and safeguards confidentiality of data transmission. Liazon works with top national and regional insurance providers and supports businesses nationwide through a distribution network of leading broker partners. Liazon was acquired by Towers Watson, a leading global professional services company, in November 2013. To learn more about Liazon and the Bright Choices Exchange, go to www.liazon.com

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the work site. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is a leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For nine consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2015, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 17th consecutive year. Also, in 2015, Fortune magazine included Aflac on its list of Most Admired Companies for the 14th time, ranking the company No. 1 in innovation for the insurance, life and health category. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

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Media contactKristen Fraser, 706.243.5543 or mediarelations@aflac.com

Analyst and investor contactRobin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com


1 2015 Aflac WorkForces Report, conducted in January and February 2015 by Research Now on behalf of Aflac, accessed Oct. 19, 2015 - http://workforces.aflac.com/   

SOURCE Aflac