Notifications from Aflac

Notifications from Aflac

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy.  Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.

For Network Dental and Vision Members:

This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.

For Network Dental and Vision Members:

Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.


 

To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

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Press Releases

The Aflac Duck Rocks the Red Carpet at 58th Annual GRAMMY Awards®
Fans invited to share red carpet do's and don'ts for chance to win prizes via social media

COLUMBUS, Ga., Feb. 9, 2016 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the work site in the United States and official partner of the 58th GRAMMY Awards®, today announced the launch of its "Rock the Red Carpet" campaign. The integrated initiative celebrates the company's second year supporting Music's Biggest Night®.

"Aflac is proud to once again join The Recording Academy® at the GRAMMY®s to recognize excellence in music and show this year's top musicians the red carpet treatment – just like we treat our customers every day," Aflac Senior Vice President and Chief Marketing Officer Gail Galuppo said. "The Aflac Duck is known for being there for our policyholders in their time of need, so we're excited to offer his fans a chance to return the favor as he prepares to rock the red carpet."

Share your Red Carpet Do's and Don'ts with the Aflac Duck on Instagram for a chance to win a set of wireless headphones.

The Aflac Duck knows how to make an entrance, but to make sure he steals the scene this year, fans are invited to share their greatest red carpet do's and don'ts by following @AflacDuck on Instagram. Whether it's advice about how to dress or the best photo poses, enter the Aflac Red Carpet Sweepstakes today through Sunday, Feb. 14, for a chance to win a set of wireless headphones. For the Aflac Red Carpet Sweepstakes official rules, visit www.aflac.com/redcarpetsweepstakes.

Final words of wisdom can be offered just hours before celebrities hit the red carpet during a Twitter Party with the Aflac Duck on Monday, Feb. 15, from 2-3 p.m. ET/11 a.m.-noon PT. To join in the conversation, use #AflacRedCarpet. Fans across the country can continue to engage with @AflacDuck on Facebook, Twitter and Instagram to get the duck's-eye view as he posts in real time throughout the evening. Follow @Aflac on YouTube to see his red carpet arrival.

In anticipation of this year's event, music fans can also listen to their favorite GRAMMY-nominated artists on Pandora, the world's most powerful music discovery platform, via The GRAMMY® Station presented by Aflac. To find the station in the Pandora mobile/tablet app, search for GRAMMY or Aflac. New this year is an in-station countdown clock to remind fans that the wait is almost over to find out who will take home this year's GRAMMY Awards. Tune in on Monday, Feb. 15, at 8 p.m. ET/5 p.m. PT to see the winners revealed live on CBS Television Network.

The integrated "Rock the Red Carpet" campaign also includes public relations outreach as well as digital and print advertising featuring a special appearance by the Aflac Duck in the Feb. 8 issue of People magazine alongside this year's GRAMMY Awards ballot.

For more information about Aflac, visit www.aflac.com/redcarpet or follow @Aflac and @AflacDuck on Twitter.

About The Recording Academy
Established in 1957, The Recording Academy is an organization of musicians, songwriters, producers, engineers, and recording professionals dedicated to improving the cultural condition and quality of life for music and its makers. Internationally known for the GRAMMY Awards — the preeminent peer-recognized award for musical excellence and the most credible brand in music — The Recording Academy is responsible for groundbreaking professional development, cultural enrichment, advocacy, education, and human services programs. The Academy continues to focus on its mission of recognizing musical excellence, advocating for the well-being of music makers and ensuring music remains an indelible part of our culture. For more information about The Academy, please visit www.grammy.com.

About Pandora
Pandora (NYSE:P) gives people music and comedy they love anytime, anywhere, through connected devices. Personalized stations launch instantly with the input of a single "seed" - a favorite artist, song, or genre. The Music Genome Project®, a deeply detailed hand-built musical taxonomy, powers the personalization of Pandora® internet radio by using musicological "DNA" and constant listener feedback to craft personalized stations from a growing collection of more than one million tracks. Tens of millions of people turn on Pandora every day to hear music they love.  www.pandora.com | Pandora Blog | Pandora LinkedIn | @PandoraPulse

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the work site. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is a leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For nine consecutive years, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies. In 2015, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 17th consecutive year. Also, in 2015, Fortune magazine included Aflac on its list of Most Admired Companies for the 14th time, ranking the company No. 1 in innovation for the insurance, life and health category. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

About the Sweepstakes
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Open to legal residents of the 50 U.S. states/D.C. 18 years of age or older. Void where prohibited. Sweepstakes starts Feb. 8, 2016, at 12:00:01 p.m. EST and ends on Feb. 14, 2016, at 11:59:59 p.m. EST. Subject to full rules available at www.aflac.com/redcarpetsweepstakes. Sponsor: American Family Life Assurance Company of Columbus, 1932 Wynnton Road, Columbus, GA 31999.

Aflac and The 58th GRAMMYs Official Partner Logo

Media contactKristen Fraser, 706.243.5543 or mediarelations@aflac.com

Photo - http://photos.prnewswire.com/prnh/20160209/331104 
Logo - http://photos.prnewswire.com/prnh/20160209/331170LOGO

SOURCE Aflac