Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Named to Ethisphere's World's Most Ethical Companies List
Only Insurance Company to Receive Coveted Recognition for 10 Consecutive Years

COLUMBUS, Ga., March 7, 2016 /PRNewswire/ -- Aflac, the leader of voluntary insurance sales at the worksite in the United States, announced today it has been named to the Ethisphere Institute's 2016 World's Most Ethical Companies list. This marks 10 consecutive years that Aflac has appeared on this prestigious list, making them the sole insurance company to have appeared on the list every year since its inception. All told, 131 companies made the list this year, eight of which are 10-time recipients, including Aflac.

Aflac has been named a World's Most Ethical Company by the Ethisphere Institute for a 10th consecutive year.

"Appearing on Ethisphere's list of the World's Most Ethical Companies for an amazing 10 consecutive years is an honor and, in today's climate, a welcomed validation of our business practices," Aflac Chairman and CEO Dan Amos said. "Research continues to show that consumers and investors have a heightened expectation for companies to behave ethically and responsibly, so we are proud to receive this award from Ethisphere, a top authority in the field of corporate ethics."

This year marks the 10th anniversary of Ethisphere and the World's Most Ethical Companies designation, which, according to Ethisphere, recognizes companies that align principle with action, work tirelessly to make trust part of their corporate DNA and, in doing so, shape future industry standards by introducing tomorrow's best practices today.

"Operating in an industry where trust is everything, Aflac has a longstanding history of transparency and leadership in governance practices that has earned them that trust," explained Ethisphere's Chief Executive Officer Timothy Erblich. "Their unwavering commitment to the communities in which they operate around the globe and their values-based leadership approach are only a few of the reasons they have made the list since its inception, 10 years running. Congratulations to everyone at Aflac for being recognized as a 2016 World's Most Ethical Company."

The World's Most Ethical Company assessment is based upon the Ethisphere Institute's Ethics Quotient™ (EQ) framework developed over years of research and vetted and refined by the expert advice from Ethisphere's World's Most Ethical Company Methodology Advisory Panel. The EQ offers a quantitative way to assess a company's performance in an objective, consistent and standardized way. The information collected provides a comprehensive sampling of definitive criteria of core competencies, rather than all aspects of corporate governance, risk, sustainability, compliance and ethics.

The scores provided to all companies that participate in the process are generated in five key categories: ethics and compliance program (35 percent); corporate citizenship and responsibility (20 percent); culture of ethics (20 percent); governance (15 percent); and leadership, innovation and reputation (10 percent). Visit http://worldsmostethicalcompanies.ethisphere.com/honorees for a complete list of this year's honorees.

Best practices and insights from the 2016 honorees will be released in the form of a whitepaper and infographics over the next few months (download the 2015 insights). Organizations interested in how they compare to the World's Most Ethical Companies are invited to participate in the Ethics Quotient.

ABOUT AFLAC

When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader of voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is a leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For a decade straight, Aflac has been recognized by Ethisphere magazine as one of the World's Most Ethical Companies, the only insurance company to appear on the list every year since its inception. In 2016, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 18th consecutive year. Also, in 2016, Fortune magazine included Aflac on its list of Most Admired Companies for the 15th time, ranking the company No. 1 in innovation for the insurance, life and health category for the second consecutive year. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

About the Ethisphere Institute

The Ethisphere® Institute is the global leader in defining and advancing the standards of ethical business practices that fuel corporate character, marketplace trust and business success. Ethisphere has deep expertise in measuring and defining core ethics standards using data-driven insights that help companies enhance corporate character. Ethisphere honors superior achievement through its World's Most Ethical Companies® recognition program, provides a community of industry experts with the Business Ethics Leadership Alliance (BELA), and showcases trends and best practices in ethics with the publication of Ethisphere magazine. More information about Ethisphere can be found at: http://ethisphere.com.

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Media contact – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

Ethisphere Media Contact - Clea Nabozny, 480.397.2658 or Clea.Nabozny@ethisphere.com

Photo - http://photos.prnewswire.com/prnh/20160307/340903

Logo - http://photos.prnewswire.com/prnh/20100423/CL92305LOGO

SOURCE Aflac