Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Launches New Group Hospital Indemnity Product
Plan offers maximum flexibility for employers to meet unique needs of their employees

COLUMBUS, Ga., March 16, 2016 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the work site in the United States, announced today the launch of its newest product, Group Hospital Indemnity. Designed to provide flexible coverage for both routine medical care as well as catastrophic illnesses and accidents, this product will help employees pay out-of-pocket costs that major medical was never intended to cover. The new product was introduced in 40 states throughout January.

A key feature of the new product is the ability to customize coverage with three plan levels and multiple optional benefit categories. With this flexibility, each employer can offer a plan designed to best complement their major medical plan and pay cash benefits to employees to help them cover out-of-pocket expenses on a case-by-case basis. Other enhancements such as no pre-existing condition limitations, no termination age, first-child coverage included, simplified surgical benefits and a two-year rate guarantee are now standard product benefits. Plus, employers can build HSA-compatible plans, if desired.

"With health care costs continually being shifted to employees, many Americans are financially unprepared to cover the costs of a major accident or illness," said Dan Lebish, executive vice president and chief operating officer at Aflac Group. "Aflac's Group Hospital Indemnity product demonstrates our continued dedication to meeting the evolving needs of our customers. By enhancing employees' current benefits, employers can help their workforce avoid taking funds out of savings or borrowing money when unexpected medical expenses arise."

In addition to Hospital Confinement, Admission and Intensive Care benefits, the base hospitalization plan will include an intermediate intensive care step-down unit benefit, which is payable for each day an insured is confined in an intermediate intensive care step-down unit because of a covered accidental injury or sickness. The Aflac Group Hospital Indemnity plan also will give employers the option to include the following:

  • Building Benefit – This rider automatically increases the benefit amount of some of the base hospitalization plan benefits at each anniversary for five years, with no change in premium or additional underwriting. This feature was developed as a way to reward customers for their long-term commitment to the company.
  • Treatment Benefits – Treatments covered under this benefit include outpatient doctor's visits, telemedicine services, diagnostic exams, emergency room visits, prescription drugs and rehabilitation facility care associated with a covered accidental injury or sickness.
  • Surgery and Anesthesia Benefits – This benefit is payable for each day that, due to a covered accidental injury or sickness, an insured has an inpatient surgical procedure while hospitalized or an outpatient surgical procedure performed by a doctor in a doctor's office or urgent care facility.
  • Health Screening Benefit – Payable once per year, this benefit when included covers health screenings performed as the result of preventive care, including tests and diagnostic procedures ordered in connection with routine examinations, such as blood tests for triglycerides or certain types of cancer, vision tests, chest X-rays and immunizations.

"Just one hospital stay can devastate an employee and his or her finances," Lebish added. "It's a simple fact, but it's one that underscores the importance of hospital indemnity insurance and the financial protection it can provide when the unexpected occurs."

To learn more about Aflac's Group Hospital Indemnity product, visit aflacgroupinsurance.com.  

ABOUT AFLAC
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures one in four households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For 10 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2016, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 18th consecutive year and included Aflac on its list of Most Admired Companies for the 15th time, ranking the company No. 1 in innovation for the insurance, life and health category for the second consecutive year. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

Aflac Logo. (PRNewsFoto/Aflac)

Media contactKristen Fraser, 706.243.5543 or mediarelations@aflac.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

 

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SOURCE Aflac