Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Fortune Ranks Aflac No. 5 Best Workplace in the Fortune 500

COLUMBUS, Ga., June 28, 2016 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the worksite in the United States, announced today it ranked No. 5 on FORTUNE magazine's list of the Best Workplaces in the Fortune 500. One of only 16 Fortune 500 companies to appear on Fortune's 100 Best Places to Work list in 2016, the company, which has 18 consecutive appearances on that list, was compared to other companies in the Fortune 500 in a recent article published at Fortune.com.

"This ranking is a tribute to our founding principle that says if you treat employees right, they will take care of the business," Aflac Chairman and CEO Dan Amos said. "It validates the notion that being a company that exercises ethical and employee-friendly practices will have a strong impact on the bottom line. In today's environment, how you do business is as important to consumers and investors as the products you produce."

The employee survey is conducted annually by the Great Place to Work Institute® on behalf of FORTUNE magazine, and the review is based on 1,134 employee surveys with 96 percent confidence level and a margin of error of plus or minus 2.58 percentage points.

"We are a business that sells a promise to our customers that if they trust us to protect their financial security, we will be there for them in their times of need," Amos said. "The first step toward fulfilling this promise is to ensure our employees believe in the company. I am pleased that these results demonstrate content workers who are proud to consider themselves part of the Aflac family."

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For 10 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2016, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 18th consecutive year and included Aflac on its list of Most Admired Companies for the 15th time, ranking the company No. 1 in innovation for the insurance, life and health category for the second consecutive year. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

About Great Place to Work
Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services and employer branding programs, including Best Companies lists and workplace reviews, Great Place to Work® provides the benchmarks, framework and expertise needed to create, sustain and recognize outstanding workplace cultures. Great Place to Work®'s Trust Index©, a 58-question employee survey that measures trust, is used around the world to help companies increase the levels of trust across their organizations and improve business results. Annually, Great Place to Work® produces the research for the annual Fortune 100 Best Companies to Work For® list and the Great Place to Work® Best Small and Medium Workplaces list. Follow Great Place to Work® online at www.greatplacetowork.com and on Twitter at @GPTW_US.    

About FORTUNE
Fortune is a global leader in business journalism with a combined audience of more than 9 million readers in print and online. Fortune covers bold innovators, smart companies, new ideas and innovative strategies that inspire the Fortune audience to accelerate their business success. Fortune's major franchises include the Fortune 500, the 100 Best Companies to Work For, World's Most Admired Companies, 40 Under 40 and Fastest-Growing Companies. Fortune hosts a wide range of annual conferences, including Fortune Most Powerful Women, Fortune Brainstorm Tech, Fortune Brainstorm E and the Fortune Global Forum. Fortune was the first business magazine with an iPad app and has more than 1.5 million followers on Twitter. Fortune.com launched on June 1, 2014, and has seen rapid growth since its launch, reaching an average of over 7 million monthly unique visitors. See the latest from Fortune online at Fortune.com and on Twitter @FortuneMagazine.  

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo. (PRNewsFoto/Aflac)

Media contacts – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

Logo - http://photos.prnewswire.com/prnh/20100423/CL92305LOGO

SOURCE Aflac