Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Leaving Positive 'Duckprints' on Our World, Our Nation, Our Community
Aflac Releases 2015 Corporate Social Responsibility Report

COLUMBUS, Ga., Aug. 31, 2016 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance sales at the worksite in the United States, today announced the unveiling of its 2015 Corporate Social Responsibility Report. The comprehensive report highlights the community activities conducted by the company, its employees and independent agents throughout 2015. Top highlights include surpassing the $100 million mark for contributions to childhood cancer treatment and research, creating an innovative process to pay claims in one day and showcasing Aflac's incredible diversity throughout the organization. The report, which was revealed internally to Aflac employees yesterday at a special CSR celebration, is available at www.Aflac.com/CSRreport.

Aflac Chairman and CEO Dan Amos (r.) and 2015 Hero of the Fortune 500 Award winner James Mailman unveil Aflac's 2015 Corporate Social Responsibility Report at a company celebration in Columbus, Georgia. See the report at Aflac.com/csrreport

"Whether donating to children's cancer charities, creating a diverse workforce or paying our customers faster than our competition, at Aflac we have always prided ourselves on doing the right thing, even if it's not the easiest route to take," said Aflac Chairman and CEO Dan Amos. "This report is a window into our company that enables policyholders, shareholders and the public to share in Aflac's dedication to transparency, ethics and integrity – the 'duckprints' that we leave on our world."

The title and theme of the 2015 report, "Leaving Our Duckprints," pays homage to the company's iconic advertising mascot and represents Aflac's promise to do right by the people who entrust their lives and livelihoods to the company. It includes testimonials from policyholders who have been helped by Aflac products and services, as well as environmental conservation reporting and information about Aflac's commitment to honest and transparent governance. The theme also reflects Aflac's ongoing philanthropic causes, which the company calls "Duckprints," asking readers to consider how they will join us in leaving their positive duckprints on their community, the nation and the world.

The report is divided into chapters reflecting Aflac's governance, workplace, corporate giving and environmental sustainability. It includes extraordinary stories about Aflac employees who have made significant individual contributions to the community, including James Mailman, who continues to raise hundreds of thousands of dollars to help children as they battle pediatric cancer and has been  named a 2015 Hero of the Fortune 500 by Fortune Magazine.

The 2015 Aflac Corporate Social Responsibility Report references the Global Reporting Initiative (GRI), the world's most recognized framework for sustainability reporting.

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For nine consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2016, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 18th consecutive year and included Aflac on its list of Most Admired Companies for the 15th time, ranking the company No. 1 in innovation for the insurance, life and health category for the second consecutive year. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

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Media contacts – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

Photo - http://photos.prnewswire.com/prnh/20160830/402796
Logo - http://photos.prnewswire.com/prnh/20100423/CL92305LOGO

SOURCE Aflac