Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac, CAQ and Ethisphere to Host National Discussion on Business Ethics in Tokyo
Aflac Japan to Sponsor First-Ever Ethisphere Institute Ethics Forum in Japan

COLUMBUS, Ga., Nov. 10, 2016 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance sales at the worksite in the U.S., and 10-time recipient of the Ethisphere World's Most Ethical Companies award, today announced that Aflac Japan will sponsor the first ever Ethisphere Institute Tokyo Ethics Forum, Moving Beyond Compliance to Create an Ethical Corporate Culture, on November 14th. Also sponsoring the event is the Center for Audit Quality (CAQ), a Washington D.C. based, nonpartisan, nonprofit public policy advocacy organization. The summit, which will include panel discussions titled Creating a Fraud Resistant Organization and Sustaining Long-term Growth Through Culture, will be attended by 40-50 senior level executives from well-known companies in Japan.

"This is a great opportunity for Aflac, Ethisphere and CAQ to further deepen dialogue in Japan about the growing importance of creating corporate social value, promoting ethics and governance in our changing world," Aflac President Paul S. Amos II said. "More and more, younger generations are demanding transparency and good governance before they will even consider doing business with a company, and it is imperative that business leaders recognize this trend. We are very excited to sponsor Ethisphere's inaugural event in Japan."

"Tokyo plays a unique role in the world economy," said Ty Francis, Executive Vice President and Group Publisher, Ethisphere. "Our Tokyo Ethics Forum serves as a catalyst for driving thought leadership among major companies and executives to improve company performance, culture and value. It presents a rare opportunity for members of the C-Suite to share best practices, connect and engage in discussions that can help move the needle on ethical issues. Companies are a critical part of the global ecosystem and those that lead with integrity are in a position to influence the economy and change the world."

Aflac is a strong proponent of Prime Minister Shinzō Abe's call for elevating the role of women in the workplace in Japan, which has been dubbed, "Womenomics". The Company has recently conducted forums on diversity in Tokyo, inviting women from Aflac U.S. to Japan to discuss their roles in the Company as women in leadership. Aflac Japan is on pace to meet Prime Minister Abe's goal of having 30 percent of leadership positions held by women by 2020.

"In the context of a rapidly aging society, Japan's highly educated women represent significant untapped potential, which is why Aflac is a major proponent of diversity initiatives in Japan," Amos said.

The forum will begin at 1:30 PM Tokyo time. Follow the conversation on Twitter under #TokyoEthicsForum.

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 10 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2016, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 18th consecutive year and included Aflac on its list of Most Admired Companies for the 15th time, ranking the company No. 1 in innovation for the insurance, life and health category for the second consecutive year. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

About the Ethisphere Institute
The Ethisphere® Institute is the global leader in defining and advancing the standards of ethical business practices that fuel corporate character, marketplace trust and business success. Ethisphere has deep expertise in measuring and defining core ethics standards using data-driven insights that help companies enhance corporate character. Ethisphere honors superior achievement through its World's Most Ethical Companies® recognition program, provides a community of industry experts with the Business Ethics Leadership Alliance (BELA) and showcases trends and best practices in ethics with "Ethisphere Magazine". Ethisphere is also the leading provider of independent verification of corporate ethics and compliance programs that include: Ethics Inside® Certification and Compliance Leader Verification™. More information about Ethisphere can be found at: http://www.ethisphere.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo. (PRNewsFoto/Aflac)

Media contacts – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com or Clea Nabozny, 480.397.2658 or clea.nabozny@ethisphere.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

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SOURCE Aflac