Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

Request a Quote

Press Releases

Aflac Takes 3 Bulldog Awards for Corporate Social Responsibility
Company Recognized for 2016 Campaigns to Benefit Children and Families Facing Cancer

COLUMBUS, Ga., Feb. 15, 2017 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at the worksite in the United States, announced today that the company has taken home three coveted Bulldog Awards for its Corporate Social Responsibility program. Bulldog Awards celebrate the finest in corporate communications and public relations. Bulldog Reporter is a leading provider of media relations and PR strategy.

The three awards Aflac received, bronze for the "Best Annual Report on CSR and/or Sustainability," silver for the "Best CSR Campaign: Organizations with $1 Billion-$5 Billion in Revenue (Aflac U.S. Revenue)," and gold for "Outstanding CSR/Sustainability Executive" for Corporate Communications recognizing Senior Vice President of Corporate Communications Catherine Blades, are a clear indication that Aflac's commitment to creating a national dialogue about corporate ethics and responsibility is taking hold.

"At Aflac, we do the right thing because it's the right thing to do.  We appreciate the recognition from Bulldog Reporter and more importantly we are proud of our efforts in regards to creating awareness for childhood cancer. By focusing on helping families facing this devastating disease, we hope that we are inspiring other businesses to also take the lead in responsible behavior," Blades said.

In 2016, with a mission to create the first series of national conversations focused on the research and treatment of pediatric cancer, Aflac participated in several events, coordinated through Aflac's philanthropic "Duckprints" program, including CureFest, a grassroots event held at the National Mall in Washington, D.C., and Chasing Cancer, the Washington Post's first forum on cancer. Additionally, Aflac eclipsed the $113 million mark for contributions to treating and ultimately eradicating childhood cancer, including donations of approximately $500,000 every month from Aflac's independent sales associates.

In 2016, Aflac commissioned its second annual CSR survey, which provides insights into the impact of corporate responsibility on consumers and investors. "The findings of this survey clearly demonstrate that by being a socially conscious member of the community, consumers and investors are much more likely to support your business, reflecting that the alignment of a company's philanthropic, sustainability, workforce management and leadership initiatives with core business values should be a business imperative," said Blades.

About Aflac

When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures one in four households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 10 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2016, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 18th consecutive year and included Aflac on its list of Most Admired Companies for the 15th time, ranking the company No. 1 in innovation for the insurance, life and health category for the second consecutive year. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo.

Media contacts – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

SOURCE Aflac