Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Named to Fortune's Best Companies to Work For List
Insurance Giant Receives High Honor for 19th Consecutive Year

COLUMBUS, Ga., March 9, 2017 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the worksite in the United States, announced today that it has been named as one of Fortune Magazine's 100 Best Companies to Work For. This is the 19th consecutive year that Aflac has appeared on the prestigious list according to global research and consulting firm Great Place to Work® and Fortune.

"Winning the Best Company to Work For award for 19 consecutive years illustrates a remarkable consistency at Aflac when it comes to our friendly and safe workplace," Aflac Chairman and CEO Dan Amos said. "Our company was founded on the principles of treating customers, shareholders and employees like family, and we are extremely satisfied to know that the research validates our long-held belief that if you treat the employees well, they will take care of the company."

Aflac has long been a leader in workplace issues such as diversity and philanthropy. The company boasts a workforce that is 67 percent women and 40 percent minorities. In addition, Aflac's independent associates contribute more than $500,000 every month to the Aflac Cancer and Blood Disorders Center in Atlanta for the treatment and research of childhood cancer, helping the company surpass $113 million in donations since 1995. 

This year marks the 20th anniversary of the Fortune 100 Best Companies to Work For list, and according to Fortune, 2017 winners continue to show that a high-trust culture fuels better business results. Great Place to Work research shows that winners continue to outperform the stock market, beating industry rivals when it comes to talent retention and demonstrating higher levels of productivity than peers.

"Congratulations to the 2017 100 Best," said Michael C. Bush, CEO of Great Place to Work. "These leading companies are at the vanguard of a new business frontier, where organizations know they have to develop the full human potential of all their employees. They are working to build Great Places to Work for all, which are better for business, better for people and better for the world."

To see the full list of the 2017 Fortune 100 Best Companies to Work For, click here. To see the schedule for all Great Place to Work Best Workplace lists and more information on how to apply, visit Great Place to Work's website.

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leading provider of voluntary insurance at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac individual and group insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 19th consecutive year and included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

About the Fortune 100 Best Companies To Work For®

To identify the 100 Best Companies to Work For®, each year Fortune partners with Great Place to Work to conduct the most extensive employee survey in corporate America. The ranking is based on feedback from more than 232,000 employees at Great Place to Work–Certified™ companies with more than 1,000 employees.

Winning a spot on this list indicates the company has distinguished itself from peers by creating a great place to work for employees – measured and ranked through our analysis of the results of our Trust Index© survey and Culture Audit© questionnaire.

Through the Trust Index©, employees anonymously assess their workplace, including the honesty and quality of communication by managers, degree of support for employees' personal and professional lives and the authenticity of relationships with colleagues. Results from the survey are highly reliable, having a 95 percent confidence level and a margin of error of 5 percent or less. Companies' results on the Trust Index© survey are compared to peer organizations of like size and complexity. The Culture Audit© includes detailed questions about benefits, programs and practices.

To be considered for our Best Workplaces lists, companies must become Great Place to Work-Certified™. Details are available at https://www.greatplacetowork.com/certification.

About Great Place to Work®

Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services and certification programs, including Best Workplaces lists and workplace reviews, Great Place to Work provides the benchmarks, framework and expertise needed to create, sustain and recognize outstanding workplace cultures. In the United States, Great Place to Work produces the annual Fortune 100 Best Companies to Work For® and a series of rankings by Great Place to Work and Fortune based on employee survey feedback from Great Place to Work-Certified organizations.

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Media contact – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

SOURCE Aflac