Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Named Company of the Year for Corporate Social Responsibility
PR News Honors Aflac at Awards Ceremony in Washington, D.C.

COLUMBUS, Ga., April 3, 2017 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at the worksite in the United States, was honored by PR News Magazine as the 2017 Company of the Year at the PR News CSR Awards held in Washington, D.C., on March 22. The company received the award in the "Corporation, less than 25,000 employees" category. Through this award, Aflac was acknowledged for its leadership in areas such as ethics, governance, workforce diversity, philanthropy and environmental sustainability.

"We are pleased that our commitment to being a great corporate citizen has been recognized by PR News with this award for corporate social responsibility," Aflac Chairman and CEO Dan Amos said. "Whether it is our commitment to diversity, our unwavering support for children and families facing cancer, our steadfast approach to ethics and governance, or our concern for the environment in which we live, Aflac and our entire workforce embrace the notion that doing the right thing is not only good, but it is good for business."

In 2017, Aflac was named to Ethisphere's list of World's Most Ethical Companies for the 11th consecutive year, the only insurance company in the world to hold that distinction since the inception of the award in 2007. The company was also named in 2017 to Fortune's 100 Best Companies to Work For list for the 19th consecutive year and their World's Most Admired Companies list for the 16th year. Through the Aflac Duckprints philanthropic program, the company contributes $2 – up to $1.5 million – for every Facebook or Instagram post, share or like, and every tweet using the hashtag #Duckprints. In 2016, Aflac exceeded its goal of #duckprints usage and contributed $1.5 million to childhood cancer treatment and research, with more than 900,000 people taking qualifying social media actions. Aflac has appeared on the Dow Jones Sustainability Index for six consecutive years and is ranked No. 80 in the world and No. 42 in the United States according to Newsweek's Green Rankings. For more information about Aflac's CSR program please go to www.Aflac.com/ACSR.

About Aflac

When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures one in four households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 19th consecutive year and in 2017 included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

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Media contacts – Jon Sullivan, 706.763.4813 or jsullivan@aflac.com

Analyst and investor contact – Robin Y. Wilkey, 706.596.3264 or 800.235.2667, FAX: 706.324.6330, or rwilkey@aflac.com

 

SOURCE Aflac