Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Paul S. Amos, II, Resigns from Aflac

COLUMBUS, Ga., June 8, 2017 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance at the work site in the United States, today announced that Paul S. Amos, II has resigned from his position as President of Aflac and from the Board of Directors of Aflac Incorporated to join a private equity firm, effective July 1.  Dan Amos, Chairman and Chief Executive Officer, is assuming the title of President of Aflac and associated responsibilities. Additional responsibilities will be shared by select members of the executive management team in Japan and the U.S.  

Upon his resignation, Paul Amos said, "I have been fortunate to be involved with this company my entire life.  I've enjoyed it and have decided it's time for me to look forward to the next phase." 

Aflac Chairman and Chief Executive Officer Dan Amos remarked, "As a CEO, it has been a privilege to work with Paul and see firsthand all of the contributions he has made to our continuing success in the Japanese market.  As a father, I wish him the very best as he enters this new chapter."

Dan Amos added, "Over the past year and during his two years prior to that living and working in Japan, Paul has been instrumental in preparing the leadership team at Aflac Japan to transition under Masatoshi Koide, who is a strong leader with a solid track record of results. I fully expect a very smooth transition on July 1 and continued success of our Japan operations under Masatoshi's leadership and with Charles Lake continuing to serve as Chairman of Aflac Japan as well as Hiroshi Yamauchi serving as Vice Chairman of Aflac Japan." 

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 19th consecutive year and in 2017 included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo. (PRNewsFoto/Aflac)

Media contact – Catherine Blades, 706.596.3014 or cblades@aflac.com
Investor Relations contact – David Young, 706.596.3264 or dyoung@aflac.com

SOURCE Aflac