Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

Request a Quote

Press Releases

Aflac Expands Life Insurance Portfolio to Become One-Stop Shop for Brokers
More competitive group life products round out Aflac's broad set of life insurance solutions

COLUMBUS, Ga., Aug. 21, 2017 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at the worksite in the United States, today announced the launch of its new Group Term Life and Group Whole Life products to further enhance its group life insurance portfolio. Along with the introduction of Aflac's Universal Life offering that took place in 2016, the addition of these customizable, innovative life insurance options allows Aflac to offer its broker partners a more robust suite of product solutions than ever before.  

 (PRNewsfoto/Aflac)

"In a short period of time, Aflac has significantly expanded the breadth and depth of our suite of true group and permanent life insurance products, allowing us to offer one of the strongest portfolios in the market," said Stephanie Shields, vice president of Product Innovation and Marketing at Aflac. "With our improved group life insurance portfolio, we can meet the diverse needs of our distribution channels and enable brokers to better satisfy the unique benefits needs of employees quickly and easily. By becoming a true one-stop shop, we are eliminating any need for brokers to look elsewhere to provide what their clients want for their workers."

Group Term Life

Aflac's new Group Term Life product has a highly flexible plan design that includes employer-paid, supplemental buy-up and voluntary plan options. Furthermore, with three AD&D levels and 19 additional benefits, brokers can deliver options that align with employer benefits strategies.

With features like a waiver-of-premium benefit and high plan maximum amounts in coverage, brokers will feel confident in their life insurance offering, knowing they are providing powerful protection options priced to fit most budgets. The plan also includes an accelerated death benefit, which allows the insured to receive cash advances if diagnosed with a terminal illness. This helps to give employees peace of mind by supplying them with a financial safety net that they can control if the worst were to occur.

Group Whole Life

Aflac's new Group Whole Life plan is a portable, permanent life option with a maximum death benefit of up to $300,000 to help take care of immediate and future needs if an insured should pass away. It includes benefits to help with things like end-of-life expenses, medical costs, debts and more.

The Group Whole Life product also builds cash value over time and allows customers to accumulate savings at a guaranteed rate of return. Insureds can access their guaranteed cash value and secure loans through this insurance plan, if needed. Other improvements include a living benefit rider, more competitive rates, increased guaranteed-issue amounts that are tiered based on group size, and enhanced broker commissions.

Beyond Life Insurance

With the addition of the new Group Term and Group Whole Life insurance products to its suite of supplemental insurance offerings, Aflac has become a one-stop shop for all broker needs. By bundling life insurance with products such as Aflac's critical illness, accident and hospital insurance, brokers can arm clients with an impressive benefits package from a company that has been a trusted, ethical provider for more than 60 years.

To learn more about Aflac's life insurance products, including the new Group Term and Group Whole Life products, visit aflacgroupinsurance.com. Aflac Universal Life is underwritten by Trustmark Insurance Company.

About Aflac
When an insured gets sick or hurt, Aflac pays cash benefits fast. For six decades, Aflac insurance policies have given insureds the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 19th consecutive year and in 2017 included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

Aflac Group products are underwritten by Continental American Insurance Company (CAIC). Aflac Individual products are underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York. In California, group coverage is underwritten by Continental American Life Insurance Company.

Media contactKristen Fraser, 706.243.5543 or mediarelations@aflac.com

Analyst and investor contact David A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com  

 

SOURCE Aflac