Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Serves as Diamond Sponsor at CureFest for Childhood Cancer Awareness Month
Disney Star and Top 40 Artist Sabrina Carpenter to Headline Free Concert at National Mall in Washington D.C. as Part of Grassroots Event Raising Awareness for Childhood Cancer

COLUMBUS, Ga., Sept. 14, 2017 /PRNewswire/ -- Aflac, the leading provider of voluntary insurance sales at the worksite in the U.S. and a longtime champion of the childhood cancer cause, today announced that it will once again sponsor CureFest. A grassroots event, CureFest aims to make childhood cancer research a national priority by uniting the childhood cancer community, the general public, the brightest medical minds and elected leaders as one voice against childhood cancer. This is the second year that Aflac has sponsored CureFest after becoming the event's first national sponsor in 2016.

Organizers recently announced that Disney star and Top 40 artist Sabrina Carpenter will perform at the event. Her appearance is slated for Sunday, Sept. 17, on the National Mall in Washington, D.C. The event is open to the public, with no admission charge. Joining Carpenter will be 17-year-old childhood cancer survivor and 2016 "America's Got Talent" semifinalist Caly Bevier and acclaimed 11-year-old "So You Think You Can Dance: The Next Generation" competitor Diana Pombo.

"Last year, Aflac became the first national sponsor of CureFest, and we are pleased to be back in 2017 to support this incredibly important cause," Aflac Senior Vice President and Chief Communications Officer Catherine Hernandez-Blades said. "According to 2014 figures from the National Cancer Institute, childhood cancer receives 4.1 percent of federal funding allotted to cancer treatment and research. Aflac believes that needs to change. Holding this annual event and bringing the power of celebrity and a large group of people who are committed to the cause together to raise needed attention is just what the doctor ordered for children and families facing cancer."

Aflac recently announced its Aflac Childhood Cancer Campaign, which expands on the company's 22-year commitment to childhood cancer through four key areas: awareness, action, fundraising and volunteering.

"CureFest is a great fit for the Aflac Childhood Cancer Campaign because we share the goal of building a movement around childhood cancer," Aflac Senior Vice President and Chief Marketing Officer Gail Galuppo said. "As a pioneer in cancer insurance, Aflac sees the impact of the disease every day as we support our policyholders. So, it makes sense that our corporate citizenship commitment focuses on providing innovative care and support to children who have cancer."

"We are delighted to once again have Aflac as a national sponsor for CureFest," said CureFest organizer Michael Gillette. "We applaud their leadership in giving more than $118 million to the cause. With the help of Aflac and other childhood cancer champions, who wear their collective hearts on their sleeves when it comes to children and cancer, we know that we are on the right path to finding a cure so that no family ever has to hear the words, 'Your child has cancer.'"

One simple way to help is by communicating on social media. Aflac donates $2, up to $1.5 million, each time an individual creates, shares or interacts with a social media post using the hashtag #Duckprints.*

*Related social actions include:
Twitter - $2 for any tweet using the hashtag #Duckprints or for retweets of Duckprints-related tweets.
Facebook - $2 for any share of posts related to Duckprints or using the hashtag #Duckprints.
YouTube - $2 per view of the Duckprints videos on YouTube.
Instagram - $2 for every post using the hashtag #Duckprints.

For more information about the Aflac Children's Cancer Campaign, please go to www.AflacChildhoodCancer.org

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance, and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work For in America for the 19th consecutive year and included Aflac on its list of Most Admired Companies for the 16th time. In 2015, Aflac's contact centers were recognized by J.D. Power by providing "An Outstanding Customer Service Experience" for the Live Phone Channel. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or espanol.aflac.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo. (PRNewsFoto/Aflac)

Media contactsJon Sullivan, 706.763.4813 or jsullivan@aflac.com

Aflac analyst and investor contactDavid A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com 

SOURCE Aflac