Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Named to Fortune's List of World's Most Admired Companies for 17th Year
Company moves up 1 spot to No. 3 in Insurance: Life and Health category

COLUMBUS, Ga., Jan. 19, 2018 /PRNewswire/ -- Aflac, the leader of voluntary insurance sales at the worksite in the United States, has been named by Fortune magazine as a World's Most Admired Company, ranking No. 3 in the Insurance: Life and Health category. Having appeared on this prestigious list for what now marks 17 years, Aflac continues to build a reputation that exemplifies the fulfilment of its position as a successful business earning strong revenues, a world-class corporate citizen and a company that delivers on its promises to customers.

The recognition comes as a result of an annual survey, conducted by Fortune and Korn Ferry, a global management consulting firm. The survey is provided to top executives and directors at companies from across the United States and the world, along with financial analysts, to identify companies that stand out for having the strongest reputations within their industries and across industries.

"We are pleased that Fortune has included Aflac on its list of the World's Most Admired Companies for the 17th year," Aflac Chairman and CEO Dan Amos said. "Aflac was founded on a commitment to provide the best possible service to our customers as well as strong returns for our shareholders. This honor provides third-party validation that our business model, which has made us the industry leader serving more than 50 million people in the United States and Japan, remains strong."

According to Fortune, the World's Most Admired Companies list is the definitive report card on corporate reputations. To compile the rankings, corporate reputation and performance are measured against nine key attributes: innovation, people management, use of corporate assets, social responsibility, quality of management, financial soundness, long-term investment, quality of products and services, and global competitiveness.

A complete listing of the World's Most Admired Companies and the methodology for the survey can be found at Fortune.com. The list also will appear in Fortune magazine's February print edition, which hits newsstands Jan. 22, 2018.

About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day Pay(SM) initiative, Aflac U.S. can receive, process, approve and disburse payment for eligible claims in one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 11 consecutive years, Ethisphere has recognized Aflac as one of the World's Most Ethical Companies. In 2017, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 19th consecutive year and in 2018 included Aflac on its list of Most Admired Companies for the 17th time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day Pay(SM), visit aflac.com or aflac.com/espanol.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo. (PRNewsFoto/Aflac)

Media contactJon Sullivan, 706.763.4813 or jsullivan@aflac.com

Aflac analyst and investor contactDavid A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com

SOURCE Aflac