Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Expands Employer Options with Newest Group Disability Product
Latest offering is highly customizable, enabling insureds to create or match any existing plan to meet their personal or family needs

COLUMBUS, Ga., May 1, 2018 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at the worksite in the United States, is creating a fresh perspective in the marketplace by combining its voluntary benefits experience with true group fundamentals through the launch of its latest group disability product.  

"With the introduction of the new group short- and long-term disability products, the depth and breadth of Aflac's offerings on behalf of our policyholders continue to climb," said Stephanie Shields, vice president of Premier Broker Solutions at Aflac. "By adding to our already extensive voluntary plans and value-added services, we are creating value not only for our customers, but also for our broker partners, while meeting the needs of certificate holders and providing an affordable solution for large employers, as well."

Aflac's expansion of its group disability product offerings is highly customizable, allowing insureds to create or match any existing plan to meet their needs. This latest group disability offering is a continuation of Aflac's ongoing strategy to offer relevant products by partnering with a turnkey reinsurer for support and expertise in underwriting and administration.

Aflac seeks to change the benefits conversation by simplifying the message and helping people understand how to choose the protection that is right for them. This latest group disability offering aligns with the company's ongoing commitment to support employees in their time of need and during their recovery journeys.

To learn more about Aflac's suite of disability products, visit aflacgroupinsurance.com.

About Aflac

When an insured gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance plans have given insureds the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 12 consecutive years, Ethisphere has recognized Aflac as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year and included Aflac on its list of World's Most Admired Companies for the 17th time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac visit aflac.com or aflac.com/espanol.

Aflac Group products are underwritten by Continental American Insurance Company (CAIC). CAIC's affiliation with the value-added service providers is limited only to a marketing alliance, and CAIC and the value-added service providers are not under any sort of mutual ownership, joint venture or are otherwise related. CAIC makes no representations or warranties regarding the value-added service providers and does not own or administer any of the products or services provided by the value-added service providers. Each value-added service provider offers its products and services subject to its own terms, limitations and exclusions. Value-added services are not available in Idaho or Minnesota. State availability may vary. CAIC, a proud member of the Aflac family of insurers, is a wholly owned subsidiary of Aflac Incorporated.

Aflac Logo. (PRNewsFoto/Aflac)

Media contactKristen Fraser, 706.580.3813 or mediarelations@aflac.com

Analyst and investor contact David A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com  

SOURCE Aflac