We care about Aflac’s policyholders affected by recent weather:
To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
COLUMBUS, Ga., July 30, 2018 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at U.S. worksites, today announced the launch of its latest television commercial, "Good Break." The commercial continues Aflac's ongoing campaign to show, in lighthearted ways, that the Aflac Duck is always there when he believes policyholders need a helping hand – or in this case, a helping wing. The advertisement will debut on Tuesday, July 31, during "America's Got Talent," which airs at 8 p.m. ET on NBC.
"For more than 60 years, Aflac has been there for policyholders, providing reassurance when they caught a tough break that threatened their financial security," said Catherine Hernandez-Blades, senior vice president, chief brand and communications officer at Aflac. "Aflac isn't major medical insurance that pays the hospital or doctor; we are a company that pays cash benefits to our policyholders, unless otherwise assigned. 'Good Break' continues to showcase not only the Aflac Duck's famously funny side, but that Aflac is a compassionate company consumers can count on when it matters most."
The new commercial illustrates that Aflac is there for customers when they need help – and even when they don't. The spot opens with a young woman swimming laps; as she concludes and looks at her watch, she says, "Broke my personal record." The Aflac Duck appears with cash to help cover costs resulting from a break, to which the young woman shakes her head and responds, "No. Good break, gooood break."
The commercial continues with two friends chatting outside. One friend apologizes to the other for missing her barbeque, noting she's "just sick about it." Hearing someone is sick, the Aflac Duck again appears with cash (and soup!) to help, but the policyholder responds, "Different kind of sick."
The spot concludes with the woman telling a friend she is worried about paying her rent and bills after surgery. The Aflac Duck appears with cash, reminding the women that Aflac pays policyholders cash quickly with One Day PaySM, helping with everyday expenses like rent.
"With health care expenses rising, a sudden injury or an unplanned surgery can create financial stress," Hernandez-Blades added. "'Good Break' reminds policyholders that Aflac insurance is designed to help ease the financial burdens associated with unexpected injuries or accidents."
Developed in partnership with Publicis Seattle, the summer-themed television commercial is Hernandez-Blades' second advertisement in her role as Aflac's chief brand and communications officer, where she oversees brand strategy, advertising, communications and the company's award-winning corporate social responsibility program.
To learn more, visit aflac.com.
About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, for eligible claims, Aflac U.S. can process, approve and electronically send funds to claimants for quick access to cash in just one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 12 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year and included Aflac on its list of World's Most Admired Companies for the 17th time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or aflac.com/espanol.
Media contact – Kristen Fraser, 706.580.3813 or mediarelations@aflac.com
Analyst and investor contact – David A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com
Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.
SOURCE Aflac
