We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in San Bernadino and Imperial counties affected by the 2025 Mid-September Storm, Aflac will provide a premium grace period starting Sep. 18, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in Sierra County affected by the 2025 Late August Storms and Mudslides, Aflac will provide a premium grace period starting Aug. 23, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in Imperial County affected by the 2025 August Monsoon Storms, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent wildfires:
To help provide relief for California policyholders residing in San Luis Obispo County and Santa Barbara County affected by the Gifford Fire, Aflac will provide a premium grace period starting Aug. 1, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent tsunami:
To help provide relief for California policyholders residing in Del Norte County affected by the 2025 July Tsunami, Aflac will provide a premium grace period starting July 29, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in San Bernardino County affected by the January 2025 Windstorm Event, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego and Shasta counties, affected by the 2025 Late December Storms, Aflac will provide a premium grace period starting Dec. 23, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent wildfires:
To help provide relief for California policyholders residing in Mono County affected by the Pack Fire, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending Feb. 7, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Washington policyholders affected by the atmospheric river and flooding of Dec. 2, 2025, Aflac will provide a premium grace period starting Dec. 2, 2025, and ending Feb. 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Oregon policyholders residing in Clackamas, Clatsop, Coos, Curry, Douglas, Hood River, Jackson, Klamath, Lane, Lincoln, Linn, Marion, Multnomah, Polk, Tillamook, Umatilla, Union, Wallowa, Washington, and Yamhill Counties who were affected by the winter storms, Aflac will provide a premium grace period starting Dec. 8, 2025, and ending Feb. 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Update regarding June 2025 security incident. View notification
COLUMBUS, Ga., July 30, 2018 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at U.S. worksites, today announced the launch of its latest television commercial, "Good Break." The commercial continues Aflac's ongoing campaign to show, in lighthearted ways, that the Aflac Duck is always there when he believes policyholders need a helping hand – or in this case, a helping wing. The advertisement will debut on Tuesday, July 31, during "America's Got Talent," which airs at 8 p.m. ET on NBC.
"For more than 60 years, Aflac has been there for policyholders, providing reassurance when they caught a tough break that threatened their financial security," said Catherine Hernandez-Blades, senior vice president, chief brand and communications officer at Aflac. "Aflac isn't major medical insurance that pays the hospital or doctor; we are a company that pays cash benefits to our policyholders, unless otherwise assigned. 'Good Break' continues to showcase not only the Aflac Duck's famously funny side, but that Aflac is a compassionate company consumers can count on when it matters most."
The new commercial illustrates that Aflac is there for customers when they need help – and even when they don't. The spot opens with a young woman swimming laps; as she concludes and looks at her watch, she says, "Broke my personal record." The Aflac Duck appears with cash to help cover costs resulting from a break, to which the young woman shakes her head and responds, "No. Good break, gooood break."
The commercial continues with two friends chatting outside. One friend apologizes to the other for missing her barbeque, noting she's "just sick about it." Hearing someone is sick, the Aflac Duck again appears with cash (and soup!) to help, but the policyholder responds, "Different kind of sick."
The spot concludes with the woman telling a friend she is worried about paying her rent and bills after surgery. The Aflac Duck appears with cash, reminding the women that Aflac pays policyholders cash quickly with One Day PaySM, helping with everyday expenses like rent.
"With health care expenses rising, a sudden injury or an unplanned surgery can create financial stress," Hernandez-Blades added. "'Good Break' reminds policyholders that Aflac insurance is designed to help ease the financial burdens associated with unexpected injuries or accidents."
Developed in partnership with Publicis Seattle, the summer-themed television commercial is Hernandez-Blades' second advertisement in her role as Aflac's chief brand and communications officer, where she oversees brand strategy, advertising, communications and the company's award-winning corporate social responsibility program.
To learn more, visit aflac.com.
About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, for eligible claims, Aflac U.S. can process, approve and electronically send funds to claimants for quick access to cash in just one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 12 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year and included Aflac on its list of World's Most Admired Companies for the 17th time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or aflac.com/espanol.
Media contact – Kristen Fraser, 706.580.3813 or mediarelations@aflac.com
Analyst and investor contact – David A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com
Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.
SOURCE Aflac
