Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac CEO Meets His Match With Children's Miracle Network Hospitals® Tough Questions Program
Dan Amos Faces 10-Year-Old Cancer Survivor Chloe Davison in 'Hard-Hitting' Interview

COLUMBUS, Ga., Oct. 31, 2018 /PRNewswire/ -- In what he describes – tongue firmly in cheek – as "one of the toughest interviews I've ever done," Aflac Chairman and CEO Dan Amos, the second longest tenured CEO in the Fortune 200 and four-time recipient of the Harvard Business Review's recognition as one of the 100 Best-Performing CEOs in the World, recently sat down at the company's headquarters in Columbus, Georgia, for an interview with 11-year-old cancer survivor Chloe Davison of Grants Pass, Oregon. In this "hard-hitting" examination, they covered several crucial topics such as where Amos' dogs sleep when his wife is traveling, how the Aflac Duck came to be and My Special Aflac Duck™ – a robotic duck designed to help children cope with cancer that Aflac is giving to every newly diagnosed child with cancer, between the ages of 3-13, free of charge.

The interview is part of Tough Questions, an annual six-episode series from Children's Miracle Network Hospitals® (CMN Hospitals) providing a look at how to execute corporate social responsibility plans. For this series, one of the 10 million children who are assisted by CMN Hospitals each year interviews a selected executive. Each featured organization is a proud partner of CMN Hospitals and supports the nonprofit's mission to save and improve the lives of as many children as possible. Each episode provides a balance of personal interest and business as the executive and child explore how organizations can work with employees and customers to create positive change in local communities.

"I've been CEO of Aflac for nearly 29 years. In that time, I've been interviewed by every major newspaper and television network in the country, including The New York Times, ABC, CBS, NBC, Fox News and CNN, but I don't think I was ever more nervous than when Chloe walked into my office," Amos quipped. "But truthfully, Chloe was absolutely lovely and full of energy. I thoroughly enjoyed speaking with her and working alongside CMN Hospitals to raise the level of awareness of everything they do. Like Aflac, their mission is to help children facing tough medical challenges, and as a CMN Hospitals partner, we want to promote their work whenever possible."

"Our Tough Questions series highlights companies that go above and beyond with their corporate social responsibility," said CMN Hospitals CEO John Lauck. "These companies, like Aflac, impact future generations through their culture of doing good, while boosting the bottom line. Dan was a great sport with Chloe, and our episode featuring Dan and Chloe provides a special look at how Aflac is helping kids cope with cancer."

The video of Chloe interviewing Dan can be seen at CMNhospitals.org/ToughQuestions as well as on YouTube and other social media channels. Download a copy of the interview here.

Featured organizations for the Tough Questions series include Aflac, Ace Hardware, Marriott International, Speedway and Dairy Queen. Aflac is the first episode in season one and will be in the season premiere spot.

About Aflac 
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, for eligible claims, Aflac U.S. can process, approve and electronically send funds to claimants for quick access to cash in just one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 12 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year and included Aflac on its list of World's Most Admired Companies for the 17th time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or aflac.com/espanol.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.

Aflac Logo. (PRNewsFoto/Aflac)

Media contacts –   
Aflac – Jon A. Sullivan, 706.763.4813 or jsullivan@aflac.com

Aflac analyst and investor contactDavid A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com

SOURCE Aflac