Notifications from Aflac

Notifications from Aflac

To help provide relief for California policyholders residing in Imperial County affected by the August Monsoon Storm, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending April 27, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Santa Barbara and Santa Cruz Counties affected by the November storm, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Mendocino, Sonoma and Ventura Counties affected by the December storms, Aflac will provide a premium grace period starting Dec. 16, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Humboldt County affected by the Arcata Fire, Aflac will provide a premium grace period starting Jan. 2, 2026, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Georgia policyholders impacted by recent winter storms in the counties* listed below, Aflac will provide a premium grace period starting April 18, 2026, and ending June 17, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

*Impacted Georgia counties: Appling, Atkinson, Bacon, Baker, Ben Hill, Berrien, Bibb, Bleckley, Brantley, Brooks, Bryan, Bulloch, Burke, Calhoun, Camden, Candler, Charlton, Chatham, Chattahoochee, Clay, Clinch, Coffee, Colquitt, Columbia, Cook, Crawford, Crisp, Decatur, Dodge, Dooly, Dougherty, Early, Echols, Effingham, Emanuel, Evans, Glascock, Glynn, Grady, Harris, Houston, Irwin, Jeff Davis, Jefferson, Jenkins, Johnson, Lanier, Laurens, Lee, Liberty, Long, Lowndes, Macon, Marion, McDuffie, McIntosh, Miller, Mitchell, Montgomery, Muscogee, Peach, Pierce, Pulaski, Quitman, Randolph, Richmond, Screven, Schley, Seminole, Stewart, Sumter, Talbot, Tattnall, Taylor, Telfair, Terrell, Thomas, Tift, Toombs, Treutlen, Turner, Twiggs, Ware, Warren, Washington, Wayne, Webster, Wheeler, Wilcox, Wilkinson, and Worth Counties

Update regarding June 2025 security incident. View notification

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Press Releases

Aflac Announces Slate of Activities Leading Up To the 52nd Annual CMA Awards
Media Invited to Cover Inspiring Story as Childhood Cancer Patients Join CMA Awards Week Festivities; Exclusive Meet-and-Greet Opportunities with CMA Awards Nominees Dan + Shay and More

NASHVILLE, Tenn., Nov. 1, 2018 /PRNewswire/ -- To celebrate Country Music's Biggest Night, Aflac, the leader in voluntary insurance sales at U.S. worksites, today announced a series of exclusive events the company will host across Music City for special country music fans. Below is a schedule of events:

  • Nov. 8, 2018 | 10 a.m.-Noon
    Monroe Carell Jr. Children's Hospital at Vanderbilt, Board Room | 2200 Children's Way
    For the first time, My Special Aflac Duck – an innovative robotic companion designed to help children cope with cancer – will be delivered to children at Monroe Carell Jr. Children's Hospital at Vanderbilt. Company and hospital executives, dignitaries and invited guests will attend a playful event that includes a ceremony and a fun scavenger hunt for children to find their very own My Special Aflac Duck. To date, more than 700 My Special Aflac Ducks have been delivered to children across the country, free of charge. To see My Special Aflac Duck in action and to learn more about Aflac's long-standing commitment to the childhood cancer cause, please visit AflacChildhoodCancer.org.
  • Nov. 11, 2018 | 12:30-2:30 p.m.
    The Goo Goo Shop and Dessert Bar | 116 3rd Ave. S, Nashville, TN 37201
    Chart-topping country artist RaeLynn will join Aflac, in partnership with PEOPLE, to host pediatric patients from the Children's Hospital at Vanderbilt at a kid-friendly music lounge to kick off CMA Awards week. In addition to a private acoustic performance from RaeLynn, whose songs have earned more than 280 million on-demand streams to date, the children will have the chance to participate in a variety of activities including face painting, chocolate making, ice cream sundae building and, of course, singing and dancing to get in the CMA Awards Week spirit.
  • Nov. 13, 2018 | Noon-2 p.m.
    The Bluebird Café | 4104 Hillsboro Pike, Nashville, TN 37215
    In advance of their spring tour, duo Dan + Shay, nominated for three CMA Awards, and rising star Morgan Evans will serenade invited guests during an intimate acoustic performance at the renowned Bluebird Café. Following their performance, the artists will host a meet-and-greet with attendees courtesy of Aflac, in partnership with PEOPLE.

Aflac's suite of events lead up to the 52nd annual CMA Awards on Wednesday, Nov. 14. The show is scheduled to broadcast live on ABC at 7 p.m. CT from Nashville's Bridgestone Arena.

Aflac Logo. (PRNewsFoto/Aflac)

Media contact:
Media interviews and photo opportunities available for select events. RSVP required for media to attend all events. To schedule, please contact: Kristen Fraser, 706.580.3813 or kfraser@aflac.com.

About Aflac 
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, for eligible claims, Aflac U.S. can process, approve and electronically send funds to claimants for quick access to cash in just one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 12 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year and included Aflac on its list of World's Most Admired Companies for the 17th time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or aflac.com/espanol.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York. WWHQ | 1932 Wynnton Road | Columbus, GA 31999.

SOURCE Aflac