We care about Aflac’s policyholders affected by recent weather:
To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
NASHVILLE, Tenn., Nov. 8, 2018 /PRNewswire/ -- Aflac, the leader in voluntary insurance sales at U.S. worksites, today delivered My Special Aflac Duck™ to Monroe Carell Jr. Children's Hospital at Vanderbilt in Nashville, Tennessee. My Special Aflac Duck, designed by Sproutel, is a social robot that uses medical play, lifelike movement, and emotions to engage and help comfort kids during their cancer care. Today's first-ever delivery to the Children's Hospital at Vanderbilt follows more than 18 months of child-centered research conducted with children, parents and medical providers at the Aflac Cancer and Blood Disorders Center of Children's Healthcare of Atlanta.
"Today's special delivery in Nashville marks yet another important milestone in our mission to put a My Special Aflac Duck into the arms of every child newly diagnosed with cancer in America to help them cope during their often-challenging cancer journey," Aflac Chairman and CEO Dan Amos said. "It has been a wonderful investment at Aflac to see the joy and witness the smiles on kids' faces when they receive their own comforting companion. Our employees and independent agents are honored to be a part of creating these memorable moments for the brave children being treated at the Monroe Carell Jr. Children's Hospital at Vanderbilt."
To date, Aflac has invested more than $3 million for the research, design and delivery of My Special Aflac Duck across the nation. At today's delivery event, attendees were treated to a demonstration of the robotic duck showcasing how it will help comfort children and serve as a tool for health care professionals to use with their patients. After the demonstration, children and their parents were sent on a fun scavenger hunt, finding clues and visiting various locations at the hospital, eventually leading them to the discovery of their very own My Special Aflac Duck.
"To see courageous children that are facing all types of cancer react to the My Special Aflac Duck with excitement and wonder has brought upon a sense of fulfillment beyond measure," The Aflac Foundation, Inc. President Kathelen Amos said. "The entire Aflac family is proud to introduce this special social robot to the young patients and families in and around Nashville and to be able to lend our beloved Aflac Duck to a cause that is so close to our hearts, with the potential to make a lasting impact on these extraordinary families."
As part of its ongoing Aflac Childhood Cancer CampaignSM, Aflac will expand distribution of My Special Aflac Duck to hospitals across the country, providing a duck to any newly diagnosed child, ages 3 and above, free of charge. The cost per unit to Aflac is approximately $200.
In addition to My Special Aflac Duck, Sproutel has created a companion app available on the Apple App Store and Google Play. The app can be downloaded on smartphones and tablets free of charge. Additional features of My Special Aflac Duck include:
"When we care for children with cancer, we focus on the whole child and family and not just the disease," said Debra Friedman, M.D., director of the Division of Pediatric Hematology/Oncology and associate professor of Pediatrics at Monroe Carell Jr. Children's Hospital at Vanderbilt. Friedman, who holds the E. Bronson Ingram Chair of Pediatric Oncology, added, "My Special Aflac Duck will be an important part of the comprehensive care benefiting children with cancer and their families. Our pediatric cancer program is extremely grateful to Aflac for their generosity in partnering with us in the care of our patients."
"For more than two decades, Aflac's commitment to childhood cancer treatment and research has remained at the forefront of our corporate responsibility program," Aflac Market Director in Tennessee Brent Goode said. "We are proud to build on our efforts and thankful to our partners at Children's Hospital at Vanderbilt for the opportunity to introduce My Special Aflac Duck to the young patients being treated for cancer here in Nashville. Their support will propel us toward our goal to help make a difference in the lives of children and families across the nation."
Since 1995, Aflac has contributed more than $128 million to the pediatric cancer cause, including more than $500,000 donated each month by 17,000 independent agents licensed to sell Aflac products. The funds are committed directly from their monthly commission checks. To see My Special Aflac Duck in action and to learn more about this important cause, please visit AflacChildhoodCancer.org.
About Aflac
When a policyholder gets sick or hurt, Aflac pays cash benefits fast. For more than six decades, Aflac insurance policies have given policyholders the opportunity to focus on recovery, not financial stress. In the United States, Aflac is the leader in voluntary insurance sales at the worksite. Through its trailblazing One Day PaySM initiative, for eligible claims, Aflac U.S. can process, approve and electronically send funds to claimants for quick access to cash in just one business day. In Japan, Aflac is the leading provider of medical and cancer insurance and insures 1 in 4 households. Aflac insurance products help provide protection to more than 50 million people worldwide. For 12 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year and included Aflac on its list of World's Most Admired Companies for the 17th time. Aflac Incorporated is a Fortune 500 company listed on the New York Stock Exchange under the symbol AFL. To find out more about Aflac and One Day PaySM, visit aflac.com or aflac.com/espanol.
Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.
Media contacts –
Aflac – Kristen Fraser, 706.580.3813 or kfraser@aflac.com
Children's Hospital at Vanderbilt – Jessica Pasley, 615.322.4747 or jessica.pasley@vumc.org
Aflac analyst and investor contact – David A. Young, 706.596.3264 or 800.235.2667, FAX 706.324.6330, or dyoung@aflac.com
SOURCE Aflac
