We care about Aflac’s policyholders affected by recent weather:
To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
We care about Aflac’s policyholders affected by recent weather:
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
COLUMBUS, Ga., Sept. 25, 2019 /PRNewswire/ -- Aflac, the leader in supplemental insurance sales at U.S. worksites, celebrated its 2018 corporate social responsibility, also known as CSR, accomplishments by unveiling its 2018 CSR Report: "Purpose … with feathers." The comprehensive report highlights the actions and initiatives led by the company's leaders, employees and independent sales agents, who demonstrate Aflac's purpose through their actions.
The report reflects Aflac's commitment to bring value to the community through ethics, diversity, equity, inclusion, philanthropy and the environment. The report recounts the 2018 activities in both the United States and Japan, where the company's products protect more than 50 million people.
"The Aflac 2018 CSR Report celebrates the ways we put our values into action," said Catherine Hernandez-Blades, Aflac's senior vice president and chief environmental, social, governance and communications officer. "Finding the good at Aflac is easy; it's demonstrated at every level of leadership, through our employees, and in our rich history of being fair, ethical, and influential with the people and communities around us. It is the recognition that being a responsible company is our overall business goal, as research clearly shows that companies that do good in the community do better in business. It is also simply the right thing to do."
The 2018 report highlights Aflac's CSR efforts, reflecting on 2018 initiatives, including the inspirational impact of My Special Aflac Duck® and the company's ongoing, innovative One Day PaySM* initiative that enables the payment of eligible claims in a single day.
Also represented in the report is Aflac's strong governance program; our commitment to a diverse, equitable and inclusive workforce; awards for environmental conservation; and contributions to the treatment and research of childhood cancer. Specific accomplishments include:
With a culture that prioritizes its employees, the 2018 CSR Report also describes the contributions of employees, independent sales agents and a partner, whose efforts represent the Aflac Way of doing business. Special sections of the report include profiles of honored employees, including:
"Now more than ever before, people are turning their attention to the heart and conscience of the corporate world. It's important and it's time," Hernandez-Blades said.
The 2018 Aflac Corporate Social Responsibility Report marks the company's fourth year of dedicated work toward adherence to the Global Reporting Initiative (GRI) Standards, the world's most widely used sustainability reporting framework.** The report also includes the second year of United Nations Sustainable Development Goals (UN-SDG) reporting. Disclosures that fulfill GRI Standards and UN-SDGs, the latest guidelines, are noted throughout the report.
Visit Aflac.com/csrreport to see the full 2018 Aflac Corporate Social Responsibility Report, "Purpose … with feathers."
*About One Day PaySM
One Day PaySM is available for certain individual claims submitted online through the Aflac SmartClaim® process. Claims may be eligible for One Day Pay processing if submitted online through Aflac SmartClaim®, including all required documentation, by 3 p.m. ET. Documentation requirements vary by type of claim; please review requirements for your claim(s) carefully. Aflac SmartClaim® is available for claims on most individual Accident, Cancer, Hospital, Specified Health, and Intensive Care policies. Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Individual Company Statistic, 2019.
**Miller, Debbie. "How GRI targets common language for ESG reporting," IR Magazine, June 19, 2019.
About Aflac Incorporated
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer, by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. Through its trailblazing One Day PaySM initiative in the United States, for eligible claims, Aflac can process, approve and electronically send funds to claimants for quick access to cash in just one business day. For 13 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year, and in 2019, Fortune included Aflac on its list of World's Most Admired Companies for the 18th time. To find out more about One Day PaySM and learn how to get help with expenses health insurance doesn't cover, get to know us at aflac.com.
Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York. WWHQ | 1932 Wynnton Road | Columbus, GA 31999.
Media contact — Darcy Brito, 706.320.2358 or dbrito@aflac.com
Analyst and investor contact — David A. Young, 706.596.3264, 800.235.2667 or dyoung@aflac.com
SOURCE Aflac
