Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Celebrates 12 Outstanding Employee Volunteers
Company Saw 29% Increase in Employee Volunteering in 2018

COLUMBUS, Ga., Oct. 1, 2019 /PRNewswire/ -- Aflac, the leader in supplemental insurance sales at U.S. worksites, today announced that it recognized 12 employees for their outstanding dedication to service in their local community. The top employees were honored at a luncheon earlier this year alongside their management. Their accomplishments have been noted in the company's recently released 2018 CSR Report.

"Aflac is proud that doing good and giving back are not just corporate speak, but a part of our culture. We have amazing employees living out this aspect of our company's beliefs every day in communities across the country even while off the clock," Aflac Chairman and CEO Dan Amos said. "Employees like these 12 and many others who give their time and talents unselfishly, in big ways and small ways, truly are the heartbeat of the Aflac family."

Aflac asks employees across the company to track and log volunteer hours each year. In 2018, 450 employees logged a total of 15,356 hours for volunteer work — an impressive 29% increase in total hours logged over the previous year. Aflac is pleased to announce the following recipients of the 2018 Outstanding Employee Volunteer Award for individuals who logged an astounding number of volunteer hours:

  • Theresa Aderhold
  • David Bailey
  • Craig Boaz
  • Michaela Coleson
  • Lea Craig
  • Sherricka Day
  • Billy Edmundson
  • Michael Frank
  • Dianne Gleason
  • Kevin Murphy
  • Tara Rotthoff
  • Mark Shreve

Aflac employees supported organizations, including Boy Scouts of America, Children's Miracle Network Hospitals, the Humane Society, the Aflac Cancer and Blood Disorders Center of Children's Healthcare of Atlanta, and many more. Employees are able to select organizations that align with their personal passions to help make an impact on what matters most to them.

Earlier this summer, Aflac also was named an honoree of The Civic 50 Award by Points of Light, the world's largest organization dedicated to volunteer service, and has been recognized by Ethisphere as one of the World's Most Ethical Companies for 13 consecutive years. To learn more about Aflac and its commitment to community, please visit Aflac.com/CSR.

About Aflac Incorporated
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer, by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. Through its trailblazing One Day PaySM initiative in the United States, for eligible claims, Aflac can process, approve and electronically send funds to claimants for quick access to cash in just one business day. For 13 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year, and in 2019, Fortune included Aflac on its list of World's Most Admired Companies for the 18th time. To find out more about One Day PaySM and learn how to get help with expenses health insurance doesn't cover, get to know us at aflac.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York. WWHQ | 1932 Wynnton Road | Columbus, GA 31999.

Aflac Logo. (PRNewsFoto/Aflac)

Media contact  Kristen Fraser, 706.580.3813 or mediarelations@aflac.com

Analyst and investor contact – David A. Young, 706.596.3264, 800.235.2667 or dyoung@aflac.com

SOURCE Aflac