Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

This Holiday Season, Aflac Built a Snowman ... And It Quacks!
Aflac's Annual Holiday Duck Program Supports Children with Cancer Across the Country

COLUMBUS, Ga., Nov. 21, 2019 /PRNewswire/ -- Aflac, a committed corporate ally of families facing childhood cancer and the leader in supplemental insurance sales at U.S. worksites, today introduced its 2019 Aflac Holiday Duck. The annual plush toy is sure to bring a smile to faces, especially as 100% of net proceeds from sales go to The Aflac Foundation, Inc. to benefit pediatric cancer programs at participating hospitals nationwide. Aflac's Holiday Duck program has contributed more than $2.5 million to the childhood cancer cause since 2001.

The 2019 Aflac Holiday Duck is available online at AflacChildhoodCancer.org, priced at $10 for the 6-inch duck and $15 for the 10-inch duck. All net proceeds go to The Aflac Foundation, Inc. for distribution to participating hospitals across the country providing treatment and care to children with cancer.

Throughout the years, the beloved keepsake has dressed for impending frosty weather as a caroler, a snow skier, in plaid pajamas and donning other festive apparel. The 2019 Aflac Holiday Duck, sure to be a collector's item, takes on the persona of a jolly snowman, complete with two black buttons on his belly, a red and green striped scarf, and a smart top hat featuring the Aflac logo.

"This holiday tradition represents the long-standing philanthropic commitment of the Aflac family to support children with cancer — especially during the holiday season," said Kathelen Amos, president of The Aflac Foundation, Inc. "We are always delighted by the popularity of our beloved icon, the joy it brings and the help we are able to give facilities treating children with cancer as a result of its sales. Like Aflac, the Holiday Duck is on a mission to help people when they need it most."

Since 1995, Aflac has contributed more than $136 million to the pediatric cancer cause, including more than $6 million donated each year by independent agents licensed to sell Aflac products. The funds are committed directly from their monthly commission checks.

Deck the halls with the 2019 Aflac Holiday Duck, available in a 6-inch version priced at $10 and a 10-inch version for $15. You can purchase the limited-edition plush ducks online at AflacChildhoodCancer.org.

About Aflac Incorporated
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer, by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. Through its trailblazing One Day PaySM initiative in the United States, for eligible claims, Aflac can process, approve and electronically send funds to claimants for quick access to cash in just one business day. For 13 consecutive years, Aflac has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2018, Fortune magazine recognized Aflac as one of the 100 Best Companies to Work for in America for the 20th consecutive year, and in 2019, Fortune included Aflac on its list of World's Most Admired Companies for the 18th time. To find out more about One Day PaySM and learn how to get help with expenses health insurance doesn't cover, get to know us at aflac.com.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York. WWHQ | 1932 Wynnton Road | Columbus, GA 31999.

Aflac Logo. (PRNewsFoto/Aflac)

Media contact: Kristen Fraser, 706.580.3813 or kfraser@aflac.com

Analyst and investor contact: David A. Young, 706.596.3264, 800.235.2667 or dyoung@aflac.com

SOURCE Aflac