Notifications from Aflac

Notifications from Aflac

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy.  Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.

For Network Dental and Vision Members:

This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.

For Network Dental and Vision Members:

Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.


 

To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

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Aflac Named a Best Place to Work in IT for 21st time
IDG Insider Pro and Computerworld rank Aflac No. 16 among large organizations for excellence in IT employee compensation, benefits, growth opportunity

COLUMBUS, Ga., July 12, 2021 /PRNewswire/ -- Aflac, a leading provider of supplemental insurance products in the U.S., announced today that Insider Pro and Computerworld named the insurer one of the 2021 Best Places to Work in IT. Ranked No. 16 — up one spot from 2020 — among large information technology organizations headquartered in the U.S., Aflac appears on the prestigious annual list for the 21st time as a company providing challenging work, growth opportunities, and best-in-class employee engagement, compensation, benefits and training.

"IT is essential to ensuring Aflac fulfills our promise to customers where and how they prefer to do business."

"Aflac's IT team has been pivotal in helping the company navigate difficulties brought on by the pandemic — all while advancing our vision of a world where people are prepared for unexpected health expenses," said President of Aflac U.S. Teresa White. "They remain laser-focused on our policyholder experience, making it easier to file claims, service policies, pay bills and receive payments. As we employ digital technology to make it easier for customers to shop, for our distribution team to sell and for our employees to work, they are essential to ensuring we fulfill our promise to customers where and how they prefer to do business."

To merit the recognition of one of the 2021 Best Places to Work in IT, Aflac was judged on company benefits, training and development, average salary increases, percent of employees promoted, turnover rates, the percentage of women and minority employees in management within IT departments, as well as the organization's hot projects and mentoring programs. Also factored into the decision are employee opinions regarding satisfaction with management, benefits, workplace culture, compensation and job duties.

"Despite the overwhelming obstacles the pandemic has created for many businesses, IT has managed to thrive and, in fact, become more essential in the workplace. Attracting and retaining top IT talent to research, deploy and maintain technology has never been more critical," said Kate Hoy, editor of IDG's Insider Pro. "Companies that have earned a spot on the Insider Pro and Computerworld 2021 Best Places to Work in IT list have been able to foster nimble and flexible work environments — while continuing to keep competitive compensation and benefits steady. Additionally, they foster a spirit of diversity, social responsibility, training and innovation."

"Aflac's culture has always centered on relationships and innovation. When we hire people in IT, we look for interpersonal and communications skills, those who collaborate well to successfully deliver value and put the organization's vision ahead of self-interest," said Aflac Chief Digital and Information Officer Rich Gilbert. "We have an incredibly gifted team steering innovation, driving change and keeping customers central, and it's an honor for Insider Pro and Computerworld to acknowledge the excellence and quality of Aflac's IT workplace."

The full list of companies receiving the Insider Pro and Computerworld 2021 Best Places to Work in IT recognition is available at IDGInsiderPro.com and Computerworld.com.

About Aflac Incorporated
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer, by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. For 15 consecutive years, Aflac Incorporated has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2021, Fortune included Aflac Incorporated on its list of World's Most Admired Companies for the 20th time, and Bloomberg added Aflac Incorporated to its Gender-Equality Index, which tracks the financial performance of public companies committed to supporting gender equality through policy development, representation and transparency, for the second consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at Aflac.com or Aflac.com/Espanol.

About Insider Pro
Insider Pro provides its subscribers with access to in-depth journalism, exclusive research, enterprise product reviews, hands-on advice, editor-curated special reports and feature articles on topics such as AI, machine learning, cloud platforms, analytics, network security, cyber threats, IoT, tech careers and much more. Insider Pro is published by IDG Communications, Inc. Company information is available at www.idg.com.

Follow Insider Pro on Twitter: @InsiderPro_IDG #BestPlacesIT
Follow IDG on Twitter: @IDGWorld
Follow Computerworld on LinkedIn

About Computerworld
Computerworld is the leading technology media brand empowering enterprise users and their managers, helping them create business advantage by skillfully exploiting today's abundantly powerful web, mobile, and desktop applications. Computerworld also offers guidance to IT managers tasked with optimizing client systems—and helps businesses revolutionize the customer and employee experience with new collaboration platforms. Computerworld's award-winning website (www.computerworld.com), strategic marketing solutions and research forms the hub of the world's largest global IT media network and provides opportunities for IT vendors to engage this audience. Computerworld is published by IDG Communications, Inc. Company information is available www.idg.com.

Follow Computerworld on Twitter: @Computerworld #BestPlacesIT
Follow IDG on Twitter: @IDGWorld
Follow Computerworld on LinkedIn
Follow Computerworld on Facebook

About the Best Places to Work in IT list
The Best Places to Work in IT list is an annual ranking of the top 100 work environments for technology professionals by Insider Pro and Computerworld. The list is compiled based on a comprehensive questionnaire regarding company offerings in categories such as benefits, career development, training and retention. In addition, IDG conducts extensive surveys of IT workers, and their responses factor heavily in determining the rankings.

(PRNewsfoto/Aflac)

Aflac | Aflac New York | WWHQ | 1932 Wynnton Road | Columbus, GA 31999.

Media contact: Jon Sullivan, 706.573.7610 or jsullivan@aflac.com

Analyst and investor contact: David A. Young, 706.596.3264 or dyoung@aflac.com

SOURCE Aflac