Notifications from Aflac

Notifications from Aflac

To provide relief for New Mexico policy/certificate holders residing in Lincoln County and the Mescalero Apache Reservation and affected by the wildfires, Aflac will provide the following protections for policy/certificate holders:

  • Provide an extended premium grace period from Tuesday, June 17, 2024, through Monday, Dec. 2, 2024.
  • Postpone cancelations and non-renewals from Tuesday, June 17, 2024, through Monday, Dec. 2, 2024.
  • Offer a payment plan of at least six (6) months if unable to pay the delinquency after the extended grace period. This applies to all coverages except life. The policy/certificate holder should contact Aflac to make arrangement for repayment.
  • Waive late fees and penalties.
  • Provide an extension of filing deadlines for claims and leniency for any other action required under the policy/certificate.
  • Allow additional time for actions required under the policy/certificate and the submission of documents due to limited access to service and mobility.
  • Provide a copy of the policy/certificate to the policyholder/certificate holder upon request.

In addition to the above, Aflac through Aflac Benefits Solutions will provide the following protections for Network Dental and Vision members and providers:

  • Waive referrals and prior authorization requirements for use of out-of-network providers for medically necessary services, whether emergent or not.
  • Waive cost-sharing and deductibles through Monday, Dec. 2, 2024.
  • Permit one eyeglass or contact lens replacement and one hearing aid replacement during the pendency of this Order, waiving frequency limitations.
  • Permit one replacement for dentures or other prosthodontic devices during the pendency of this Order, waiving frequency limits.
  • Extend medical providers’ reporting requirements for claims submissions and for additional information relating to claims through Monday, Dec. 2, 2024.

Affected members should contact Aflac Benefits Solutions at 855-819-1873, option 1, for assistance.


To help provide relief for Oregon policyholders residing in the state that have been affected by the wildfires, Aflac will provide a premium grace period starting July 12, 2024, and ending Nov. 11, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


 

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, and San Bernardino counties affected by wildfires, Aflac will provide a premium grace period starting Sept. 5, 2024, and ending Nov. 11, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Lake County affected by wildfires, Aflac will provide a premium grace period starting Sept. 8, 2024, and ending Dec. 2, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Tennessee policyholders Aflac will provide a premium grace period starting Sept. 26, 2024, and ending Nov. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. As further protection, insurance professionals licensed in other states, but not holding Tennessee licenses will be permitted to assist Aflac policyholders. Agents must contact Tennessee Department of Insurance for permission on a case-by-case basis for this accommodation. Aflac will provide a replacement copy of the policy upon request by the policyholder.


To help provide relief for North Carolina policyholders Aflac will provide a premium grace period starting Sept. 27, 2024, and ending Nov. 26, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Florida policyholders Aflac will provide a premium grace period starting Sept. 26, 2024, and ending Nov. 26, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Georgia policyholders Aflac will provide a premium grace period starting Sept. 24, 2024, and ending Nov. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for South Carolina policyholders Aflac will provide a premium grace period starting Sept. 25, 2024, and ending Nov. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Florida policyholders Aflac will provide a premium grace period starting Oct. 5, 2024, and ending Dec. 10, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To provide relief for New Mexico policy/certificate holders residing in Chavez County and affected by the severe flooding, Aflac will provide the following protections for policy/certificate holders:

  • Provide an extended premium grace period from Saturday, Oct. 19, 2024, through Tuesday, Feb. 18, 2025.
  • Postpone cancelations and non-renewals from Saturday, Oct. 19, 2024, through Tuesday, Feb. 18, 2025.
  • Offer a payment plan of at least six (6) months if unable to pay the delinquency after the extended grace period. This applies to all coverages except life. The policy/certificate holder should contact Aflac to make arrangement for repayment.
  • Waive late fees and penalties.
  • Provide an extension of filing deadlines for claims and leniency for any other action required under the policy/certificate.
  • Allow additional time for actions required under the policy/certificate and the submission of documents due to limited access to service and mobility.
  • Provide a copy of the policy/certificate to the policyholder/certificate holder upon request.

In addition to the above, Aflac through Aflac Benefits Solutions will provide the following protections for Network Dental and Vision members and providers:

  • Waive referrals and prior authorization requirements for use of out-of-network providers for medically necessary services, whether emergent or not.
  • Waive cost-sharing and deductibles through Tuesday, Feb. 18, 2025.
  • Permit one eyeglass or contact lens replacement and one hearing aid replacement during the pendency of this Order, waiving frequency limitations.
  • Permit one replacement for dentures or other prosthodontic devices during the pendency of this Order, waiving frequency limits.
  • Extend medical providers’ reporting requirements for claims submissions and for additional information relating to claims through Tuesday, Feb. 18, 2025.

Affected members should contact Aflac Benefits Solutions at 855-819-1873, option 1, for assistance.


To help provide relief for California policyholders residing in Siskiyou County affected by wildfires, Aflac will provide a premium grace period starting July 3, 2024, and ending Dec. 31, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Sierra County affected by wildfires, Aflac will provide a premium grace period starting Sept. 2, 2024, and ending Dec. 31, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Ventura County affected by wildfires, Aflac will provide a premium grace period starting Nov. 6, 2024, and ending Jan. 07, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

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Press Releases

Aflac Incorporated Announces Third Quarter Results, Reports Third Quarter Net Earnings of $888 Million, Declares Fourth Quarter Cash Dividend

COLUMBUS, Ga., Oct. 27, 2021 /PRNewswire/ -- Aflac Incorporated (NYSE: AFL) today reported its third quarter results.

Total revenues were $5.2 billion in the third quarter of 2021, compared with $5.7 billion in the third quarter of 2020. Net earnings were $888 million, or $1.32 per diluted share, compared with $2.5 billion, or $3.44 per diluted share a year ago. Net earnings in 2020 reflect a $1.4 billion benefit from the release of valuation allowances on deferred tax benefits due to changes in U.S. tax regulations.

Net earnings in the third quarter of 2021 included pretax adjusted net investment losses* of $172 million, or $0.26 per diluted share, compared with pretax adjusted net investment gains of $117 million, or $0.16 per diluted share a year ago, which are excluded from adjusted earnings*. The adjusted net investment losses were driven by a decrease in the fair value of equity securities of $119 million, net losses from certain derivatives and foreign currency activities of $39 million, net losses from sales and redemptions of $14 million, partially offset by a decrease in the allowance associated with the company's estimate of current expected credit losses (CECL) of $1 million.

The average yen/dollar exchange rate* in the third quarter of 2021 was 110.11, or 3.5% weaker than the average rate of 106.23 in the third quarter of 2020. For the first nine months, the average exchange rate was 108.58, or 0.9% weaker than the rate of 107.63 a year ago.

Total investments and cash at the end of September 2021 were $146.0 billion, compared with $146.1 billion at September 30, 2020. In the third quarter, Aflac Incorporated deployed $525 million in capital to repurchase 9.6 million of its common shares. At the end of September 2021, the company had 67.0 million remaining shares authorized for repurchase.

Shareholders' equity was $33.6 billion, or $50.62 per share, at September 30, 2021, compared with $32.5 billion, or $46.16 per share, at September 30, 2020. Shareholders' equity at the end of the third quarter included a net unrealized gain on investment securities and derivatives of $9.7 billion, compared with a net unrealized gain of $9.5 billion at September 30, 2020. Shareholders' equity at the end of the third quarter also included an unrealized foreign currency translation loss of $1.8 billion, compared with an unrealized foreign currency translation loss of $1.3 billion at September 30, 2020. The annualized return on average shareholders' equity in the third quarter was 10.6%.

Adjusted earnings in the third quarter were $1.0 billion, compared with $994 million in the third quarter of 2020, reflecting an increase of 3.7% driven by lower-than-expected benefit ratios and higher net investment income, primarily in Japan, partially offset by a higher effective tax rate. Adjusted earnings included pretax variable investment income of $112 million on alternative investments, which was $96 million above long-term return expectations. Adjusted earnings per diluted share* increased 10.1% to $1.53 in the quarter. The weaker yen/dollar exchange rate impacted adjusted earnings per diluted share by $0.02.

For the first nine months of 2021, total revenues were up 2.7% to $16.7 billion, compared with $16.2 billion in the first nine months of 2020. Net earnings were $3.3 billion, or $4.82 per diluted share, compared with $3.8 billion, or $5.31 per diluted share, for the first nine months of 2020. Adjusted earnings for the first nine months of 2021 were $3.2 billion, or $4.65 per diluted share, compared with $2.8 billion, or $3.88 per diluted share, in 2020. Adjusted earnings included $283 million of pretax variable investment income on alternative investments, which was $232 million above long-term return expectations. Excluding the negative impact of $0.01 per share from the weaker yen/dollar exchange rate, adjusted earnings per diluted share increased 20.1% to $4.66 for the first nine months of 2021.

Shareholders' equity excluding AOCI (or adjusted book value*) was $25.9 billion, or $39.06 per share at September 30, 2021, compared with $24.6 billion, or $34.91 per share, at September 30, 2020. The annualized adjusted return on equity excluding foreign currency impact* in the third quarter was 16.2%.

AFLAC JAPAN

In yen terms, Aflac Japan's net premium income was ¥323.1 billion for the quarter, or 4.0% lower than a year ago, mainly due to limited-pay products reaching paid-up status and constrained sales from the impact of pandemic conditions. Adjusted net investment income increased 19.7% to ¥84.0 billion, mainly due to higher alternative and floating rate income and lower hedge costs. Total adjusted revenues in yen increased 0.1% to ¥408.2 billion. Pretax adjusted earnings in yen for the quarter increased 35.8% on a reported basis, due to higher net investment income and a decline in the third sector benefit ratio from a reserve release resulting from lower claims activity associated with pandemic conditions. Pretax adjusted earnings increased 33.7% on a currency-neutral basis. The pretax adjusted profit margin for the Japan segment was 26.3%, compared with 19.4% a year ago. The increase in the profit margin is largely due to continued  improvements in incurred benefits and adjusted net investment income.

For the first nine months, premium income in yen was ¥980.7 billion, or 3.8% lower than a year ago. Adjusted net investment income increased 17.9% to ¥245.3 billion. Total adjusted revenues in yen were down 0.1% to ¥1.2 trillion. Pretax adjusted earnings were ¥311.3 billion, or 18.7% higher than a year ago.

In dollar terms, net premium income decreased 7.4% to $2.9 billion in the third quarter. Adjusted net investment income increased 15.1% to $763 million. Total adjusted revenues declined by 3.5% to $3.7 billion. Pretax adjusted earnings increased 30.7% to $976 million.

For the first nine months, premium income in dollars was $9.0 billion, or 4.5% lower than a year ago. Adjusted net investment income increased 16.6% to $2.3 billion. Total adjusted revenues were down 1.0% to $11.3 billion. Pretax adjusted earnings were $2.9 billion, or 17.4% higher than a year ago.

For the quarter, total new annualized premium sales (sales) were essentially flat at ¥12.6 billion, or $114 million, reflecting continued lower levels of face-to-face sales activity. For the first nine months, total new annualized premium sales (sales) increased 10.3% to ¥40.2 billion, or $371 million.

AFLAC U.S.

Aflac U.S. net premium income declined 1.0% to $1.4 billion in the third quarter, mainly due to constrained sales over the past year. Adjusted net investment income increased 9.1% to $191 million primarily due to higher variable net investment income. Total adjusted revenues were up 0.6% to $1.6 billion, largely due to the increase in adjusted net investment income. Pretax adjusted earnings were $358 million, 8.8% higher than a year ago, which was driven by lower incurred benefits and higher adjusted net investment income, partially offset by higher adjusted expenses, which were driven by the execution of the buy-to-build strategy. The pretax adjusted profit margin for the U.S. segment was 22.2%, compared with 20.5% a year ago.

For the first nine months, premium income declined 2.9% to $4.2 billion. Adjusted net investment income increased 6.5% to $557 million. Total adjusted revenues were down 1.6% to $4.9 billion. Pretax adjusted earnings were $1.2 billion, or 12.5% higher than a year ago.

Aflac U.S. sales increased 35.0% in the quarter to $299 million, reflecting increased face-to-face sales activity. For the first nine months of the year, total new sales increased 15.5% to $814 million.

CORPORATE AND OTHER

For the quarter, total adjusted revenues decreased 17.2% to $72 million,  due to a $12 million decline in adjusted net investment income, primarily due to lower yields and the impact of federal tax credit investments, as tax benefits are recognized. Pretax adjusted earnings were a loss of $41 million, compared with a loss of $39 million a year ago, primarily reflecting lower adjusted net investment income.

For the first nine months of the year, total adjusted revenues decreased 29.8% to $205 million, primarily due to a $78 million decrease in adjusted net investment income. Pretax adjusted earnings were a loss of $144 million, compared with a loss of $69 million a year ago.

DIVIDEND

The board of directors declared the fourth quarter dividend of $0.33 per share, payable on December 1, 2021 to shareholders of record at the close of business on November 17, 2021.

OUTLOOK

Commenting on the company's results, Chairman and Chief Executive Officer Daniel P. Amos stated: "The company generated strong earnings for the first nine months, largely supported by the continuation of low benefit ratios associated with pandemic conditions and better-than-expected returns from alternative investments. With respect to third quarter sales results, we continued to see improvement in the United States, whereas in Japan pandemic conditions were more challenging.

"Looking at our operations in Japan, third quarter sales were essentially flat year over year. We were encouraged by the September launch of our new nursing care product, which was off to a promising start, but will take time to have a measurable impact on our overall sales outlook. We continued to navigate evolving pandemic conditions in Japan, which included widespread states of emergency that persisted through the third quarter. As we enter the fourth quarter, the ability to meet face-to-face with customers appears to be improving gradually, and it will continue to be key to a recovery in sales.

"In the U.S., small businesses are still in recovery mode, which we expect to continue through the rest of the year. At the same time, larger businesses have been more resilient and have shown better potential for sales in the fourth quarter.  We continue to work toward reinforcing our position and generating stronger sales for the remainder of 2021.

"As always, we remain committed to prudent liquidity and capital management. We continue to maintain strong capital ratios on behalf of our policyholders in both the U.S. and Japan. We treasure our record of dividend growth. With the fourth quarter's declaration, 2021 will mark the 39th consecutive year of dividend increases. Our dividend track record is supported by the strength of our capital and cash flows. At the same time, we will continue to tactically repurchase shares, focused on integrating the growth investments we have made in our platform. By doing so, we look to emerge from this period in a continued position of strength and leadership."

*See Non-U.S. GAAP Financial Measures section for an explanation of foreign exchange and its impact on the financial statements and definitions of the non-U.S. GAAP financial measures used in this earnings release, as well as a reconciliation of such non-U.S. GAAP financial measures to the most comparable U.S. GAAP financial measures.

ABOUT AFLAC INCORPORATED

Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan where it insures 1 in 4 households. For 15 consecutive years, Aflac Incorporated has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2021, Fortune included Aflac Incorporated on its list of World's Most Admired Companies for the 20th time, and Bloomberg added Aflac Incorporated to its Gender-Equality Index, which tracks the financial performance of public companies committed to supporting gender equality through policy development, representation and transparency, for the second consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com and  esg.aflac.com.

A copy of Aflac's Financial Analysts Briefing (FAB) supplement for the quarter can be found on the "Investors" page at aflac.com.

Aflac Incorporated will webcast its quarterly conference call via the "Investors" page of aflac.com at 9:00 a.m. (ET) on Thursday, October 28, 2021.

Note: Tables within this document may not foot due to rounding.


AFLAC INCORPORATED AND SUBSIDIARIES CONDENSED INCOME STATEMENT

(UNAUDITED – IN MILLIONS, EXCEPT FOR SHARE AND PER-SHARE AMOUNTS)








THREE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change

Total revenues


$

5,237



$

5,665



(7.6)

%

Benefits and claims, net


2,609



2,985



(12.6)


Total acquisition and operating expenses


1,515



1,527



(0.8)


Earnings before income taxes


1,113



1,153



(3.5)


Income taxes


225



(1,303)




Net earnings


$

888



$

2,456



(63.8)

%

Net earnings per share – basic


$

1.33



$

3.45



(61.4)

%

Net earnings per share – diluted


1.32



3.44



(61.6)


Shares used to compute earnings per share (000):







Basic


668,762



711,698



(6.0)

%

Diluted


671,925



713,793



(5.9)


Dividends paid per share


$

0.33



$

0.28



17.9

%

 


AFLAC INCORPORATED AND SUBSIDIARIES CONDENSED INCOME STATEMENT

(UNAUDITED – IN MILLIONS, EXCEPT FOR SHARE AND PER-SHARE AMOUNTS)








NINE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change

Total revenues


$

16,670



$

16,234



2.7

%

Benefits and claims, net


7,996



8,822



(9.4)


Total acquisition and operating expenses


4,584



4,470



2.6


Earnings before income taxes


4,090



2,942



39.0


Income taxes


804



(884)




Net earnings


$

3,286



$

3,826



(14.1)

%

Net earnings per share – basic


$

4.84



$

5.33



(9.2)

%

Net earnings per share – diluted


4.82



5.31



(9.2)


Shares used to compute earnings per share (000):







Basic


678,509



717,962



(5.5)

%

Diluted


681,521



720,333



(5.4)


Dividends paid per share


$

0.99



$

0.84



17.9

%

 


AFLAC INCORPORATED AND SUBSIDIARIES CONDENSED BALANCE SHEET

(UNAUDITED – IN MILLIONS, EXCEPT FOR SHARE AMOUNTS)








SEPTEMBER 30,


2021


2020


% Change

Assets:







Total investments and cash


$

146,004



$

146,129



(0.1)

%

Deferred policy acquisition costs


9,714



10,319



(5.9)


Other assets


4,879



4,507



8.3


Total assets


$

160,597



$

160,955



(0.2)

%

Liabilities and shareholders' equity:







Policy liabilities


$

107,443



$

111,587



(3.7)

%

Notes payable and lease obligations


8,066



7,825



3.1


Other liabilities


11,536



9,064



27.3


Shareholders' equity


33,552



32,479



3.3


Total liabilities and shareholders' equity


$

160,597



$

160,955



(0.2)

%

Shares outstanding at end of period (000)


662,817



703,574



(5.8)

%

NON-U.S. GAAP FINANCIAL MEASURES

This document includes references to the Company's financial performance measures which are not calculated in accordance with United States generally accepted accounting principles (U.S. GAAP) (non-U.S. GAAP). The financial measures exclude items that the Company believes may obscure the underlying fundamentals and trends in insurance operations because they tend to be driven by general economic conditions and events or related to infrequent activities not directly associated with insurance operations.

Due to the size of Aflac Japan, where the functional currency is the Japanese yen, fluctuations in the yen/dollar exchange rate can have a significant effect on reported results. In periods when the yen weakens, translating yen into dollars results in fewer dollars being reported. When the yen strengthens, translating yen into dollars results in more dollars being reported. Consequently, yen weakening has the effect of suppressing current period results in relation to the comparable prior period, while yen strengthening has the effect of magnifying current period results in relation to the comparable prior period. A significant portion of the Company's business is conducted in yen and never converted into dollars but translated into dollars for U.S. GAAP reporting purposes, which results in foreign currency impact to earnings, cash flows and book value on a U.S. GAAP basis. Management evaluates the Company's financial performance both including and excluding the impact of foreign currency translation to monitor, respectively, cumulative currency impacts on book value and the currency-neutral operating performance over time. The average yen/dollar exchange rate is based on the published MUFG Bank, Ltd. telegraphic transfer middle rate (TTM).

 The company defines the non-U.S. GAAP financial measures included in this earnings release as follows:

  • Adjusted earnings are adjusted revenues less benefits and adjusted expenses. Adjusted earnings per share (basic or diluted) are the adjusted earnings for the period divided by the weighted average outstanding shares (basic or diluted) for the period presented. The adjustments to both revenues and expenses account for certain items that cannot be predicted or that are outside management's control.  Adjusted revenues are U.S. GAAP total revenues excluding adjusted net investment gains and losses. Adjusted expenses are U.S. GAAP total acquisition and operating expenses including the impact of interest cash flows from derivatives associated with notes payable but excluding any nonrecurring or other items not associated with the normal course of the Company's insurance operations and that do not reflect the Company's underlying business performance. Management uses adjusted earnings and adjusted earnings per diluted share to evaluate the financial performance of the Company's insurance operations on a consolidated basis and believes that a presentation of these financial measures is vitally important to an understanding of the underlying profitability drivers and trends of the Company's insurance business. The most comparable U.S. GAAP financial measures for adjusted earnings and adjusted earnings per share (basic or diluted) are net earnings and net earnings per share, respectively.
        
  • Adjusted earnings excluding current period foreign currency impact are computed using the average foreign currency exchange rate for the comparable prior-year period, which eliminates fluctuations driven solely by foreign currency exchange rate changes. Adjusted earnings per diluted share excluding current period foreign currency impact is adjusted earnings excluding current period foreign currency impact divided by the weighted average outstanding diluted shares for the period presented. The Company considers adjusted earnings excluding current period foreign currency impact and adjusted earnings per diluted share excluding current period foreign currency impact important because a significant portion of the Company's business is conducted in Japan and foreign exchange rates are outside management's control; therefore, the Company believes it is important to understand the impact of translating foreign currency (primarily Japanese yen) into U.S. dollars. The most comparable U.S. GAAP financial measures for adjusted earnings excluding current period foreign currency impact and adjusted earnings per diluted share excluding current period foreign currency impact are net earnings and net earnings per share, respectively.
        
  • Adjusted return on equity is adjusted earnings divided by average shareholders' equity, excluding accumulated other comprehensive income (AOCI). Management uses adjusted return on equity to evaluate the financial performance of the Company's insurance operations on a consolidated basis and believes that a presentation of this financial measure is vitally important to an understanding of the underlying profitability drivers and trends of the Company's insurance business. The Company considers adjusted return on equity important as it excludes components of AOCI, which fluctuate due to market movements that are outside management's control. The most comparable U.S. GAAP financial measure for adjusted return on equity is return on average equity (ROE) as determined using net earnings and average total shareholders' equity.
        
  • Adjusted return on equity excluding foreign currency impact is adjusted earnings excluding the current period foreign currency impact divided by average shareholders' equity, excluding AOCI. The Company considers adjusted return on equity excluding foreign currency impact important as it excludes changes in foreign currency and components of AOCI, which fluctuate due to market movements that are outside management's control. The most comparable U.S. GAAP financial measure for adjusted return on equity excluding foreign currency impact is ROE as determined using net earnings and average total shareholders' equity.
       
  • Amortized hedge costs/income represent costs/income incurred or recognized as a result of using foreign currency derivatives to hedge certain foreign exchange risks in the Company's Japan segment or in the Corporate and Other segment. These amortized hedge costs/ income are estimated at the inception of the derivatives based on the specific terms of each contract and are recognized on a straight-line basis over the term of the hedge. The Company believes that amortized hedge costs/income measure the periodic currency risk management costs/income related to hedging certain foreign currency exchange risks and are an important component of net investment income. There is no comparable U.S. GAAP financial measure for amortized hedge costs/ income.
       
  • Adjusted book value is the U.S. GAAP book value (representing total shareholders' equity), less AOCI as recorded on the U.S. GAAP balance sheet. Adjusted book value per common share is adjusted book value at the period end divided by the ending outstanding common shares for the period presented. The Company considers adjusted book value and adjusted book value per common share important as they exclude AOCI, which fluctuates due to market movements that are outside management's control. The most comparable U.S. GAAP financial measures for adjusted book value and adjusted book value per common share are total book value and total book value per common share, respectively.
        
  • Adjusted book value including unrealized foreign currency translation gains and losses is adjusted book value plus unrealized foreign currency translation gains and losses. Adjusted book value including unrealized foreign currency translation gains and losses per common share is adjusted book value plus unrealized foreign currency translation gains and losses at the period end divided by the ending outstanding common shares for the period presented. The Company considers adjusted book value including unrealized foreign currency translation gains and losses, and its related per share financial measure, important as they exclude certain components of AOCI, which fluctuate due to market movements that are outside management's control; however, it includes the impact of foreign currency as a result of the significance of Aflac's Japan operation. The most comparable U.S. GAAP financial measures for adjusted book value including unrealized foreign currency translation gains and losses and adjusted book value including unrealized foreign currency translation gains and losses per common share are total book value and total book value per common share, respectively.
       
  • Adjusted net investment income is net investment income adjusted for i) amortized hedge cost/income related to foreign currency exposure management strategies and certain derivative activity, and ii) net interest cash flows from foreign currency and interest rate derivatives associated with certain investment strategies, which are reclassified from net investment gains and losses to net investment income. The Company considers adjusted net investment income important because it provides a more comprehensive understanding of the costs and income associated with the Company's investments and related hedging strategies. The most comparable U.S. GAAP financial measure for adjusted net investment income is net investment income.
       
  • Adjusted net investment gains and losses are net investment gains and losses adjusted for i) amortized hedge cost/income related to foreign currency exposure management strategies and certain derivative activity, ii) net interest cash flows from foreign currency and interest rate derivatives associated with certain investment strategies, which are both reclassified to net investment income, and iii) the impact of interest cash flows from derivatives associated with notes payable, which is reclassified to interest expense as a component of total adjusted expenses. The Company considers adjusted net investment gains and losses important as it represents the remainder amount that is considered outside management's control, while excluding the components that are within management's control and are accordingly reclassified to net investment income and interest expense. The most comparable U.S. GAAP financial measure for adjusted net investment gains and losses is net investment gains and losses.

 


RECONCILIATION OF NET EARNINGS TO ADJUSTED EARNINGS

(UNAUDITED – IN MILLIONS, EXCEPT FOR PER-SHARE AMOUNTS)








THREE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change








Net earnings


$

888



$

2,456



(63.8)

%








Items impacting net earnings:







Adjusted net investment (gains) losses


172



(117)




Other and non-recurring (income) loss


8



1




Income tax (benefit) expense on items excluded
from adjusted earnings


(37)



72




Tax valuation allowance release 3




(1,418)











Adjusted earnings


1,031



994



3.7

%

Current period foreign currency impact 1


14



    N/A       



Adjusted earnings excluding current period foreign
     currency impact 2


$

1,045



$

994



5.1

%








Net earnings per diluted share


$

1.32



$

3.44



(61.6)

%








Items impacting net earnings:







Adjusted net investment (gains) losses


0.26



(0.16)




Other and non-recurring (income) loss


0.01






Income tax (benefit) expense on items excluded
from adjusted earnings


(0.06)



0.10




Tax valuation allowance release 3




(1.99)











Adjusted earnings per diluted share


1.53



1.39



10.1

%

Current period foreign currency impact 1


0.02



     N/A       



Adjusted earnings per diluted share excluding
     current period foreign currency impact 2


$

1.56



$

1.39



12.2

%



1

Prior period foreign currency impact reflected as "N/A" to isolate change for current period only.

2

Amounts excluding current period foreign currency impact are computed using the average foreign currency exchange rate for the comparable prior-year period, which eliminates fluctuations driven solely by foreign currency exchange rate changes.

3

Tax benefit recognized in the third quarter of 2020 represents the release of valuation allowances on deferred tax benefits related to foreign tax credits.

 


RECONCILIATION OF NET EARNINGS TO ADJUSTED EARNINGS

(UNAUDITED – IN MILLIONS, EXCEPT FOR PER-SHARE AMOUNTS)








NINE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change








Net earnings


$

3,286



$

3,826



(14.1)

%








Items impacting net earnings:







Adjusted net investment (gains) losses


(216)



497




Other and non-recurring (income) loss


67



16




Income tax (benefit) expense on items excluded from adjusted earnings


32



(125)




Tax valuation allowance release 3




(1,418)











Adjusted earnings


3,169



2,797



13.3

%

Current period foreign currency impact 1


8



   N/A



Adjusted earnings excluding current period foreign 
     currency impact 2


$

3,177



$

2,797



13.6

%








Net earnings per diluted share


$

4.82



$

5.31



(9.2)

%








Items impacting net earnings:







Adjusted net investment (gains) losses


(0.32)



0.69




Other and non-recurring (income) loss


0.10



0.02




Income tax (benefit) expense on items excluded from adjusted earnings


0.05



(0.17)




Tax valuation allowance release 3




(1.97)











Adjusted earnings per diluted share


4.65



3.88



19.8

%

Current period foreign currency impact 1


0.01



N/A   



Adjusted earnings per diluted share excluding
     current period foreign currency impact 2


$

4.66



$

3.88



20.1

%



1

Prior period foreign currency impact reflected as "N/A" to isolate change for current period only.

2

Amounts excluding current period foreign currency impact are computed using the average foreign currency exchange rate for the comparable prior-year period, which eliminates fluctuations driven solely by foreign currency exchange rate changes.

3

Tax benefit recognized in the third quarter of 2020 represents the release of valuation allowances on deferred tax benefits related to foreign tax credits.

 


RECONCILIATION OF NET INVESTMENT (GAINS) LOSSES TO ADJUSTED NET INVESTMENT (GAINS) LOSSES

(UNAUDITED – IN MILLIONS)








THREE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change








Net investment (gains) losses


$

171



$

(108)



(258.3)

%








Items impacting net investment (gains) losses:







Amortized hedge costs


(20)



(51)




Amortized hedge income


13



22




Net interest cash flows from derivatives associated 
     
with certain investment strategies


(6)



7




Interest rate component of the change in fair value of foreign 
     
currency swaps on notes payable1


14



13











Adjusted net investment (gains) losses


$

172



$

(117)



(247.0)

%



1

Amounts are included with interest expenses that are a component of adjusted expenses.

 

RECONCILIATION OF NET INVESTMENT INCOME TO ADJUSTED NET INVESTMENT INCOME

(UNAUDITED – IN MILLIONS)








THREE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change








Net investment income


$

991



$

896



10.6

%








Items impacting net investment income:







Amortized hedge costs


(20)



(51)




Amortized hedge income


13



22




Net interest cash flows from derivatives associated 
     
with certain investment strategies


(6)



7











Adjusted net investment income


$

978



$

873



12.0

%

 


RECONCILIATION OF NET INVESTMENT (GAINS) LOSSES TO ADJUSTED NET INVESTMENT (GAINS) LOSSES

(UNAUDITED – IN MILLIONS)








NINE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change








Net investment (gains) losses


$

(224)



$

525



(142.7)

%








Items impacting net investment (gains) losses:







Amortized hedge costs


(55)



(155)




Amortized hedge income


45



78




Net interest cash flows from derivatives associated 
     
with certain investment strategies


(23)



7




Interest rate component of the change in fair value of foreign 
     
currency swaps on notes payable1


41



43











Adjusted net investment (gains) losses


$

(216)



$

497



(143.5)

%



1

Amounts are included with interest expenses that are a component of adjusted expenses.

 

RECONCILIATION OF NET INVESTMENT INCOME TO ADJUSTED NET INVESTMENT INCOME

(UNAUDITED – IN MILLIONS)








NINE MONTHS ENDED SEPTEMBER 30,


2021


2020


% Change








Net investment income


$

2,908



$

2,669



9.0

%








Items impacting net investment income:







Amortized hedge costs


(55)



(155)




Amortized hedge income


45



78




Net interest cash flows from derivatives associated 
     with certain investment strategies


(23)



7











Adjusted net investment income


$

2,875



$

2,598



10.7

%

 


RECONCILIATION OF U.S. GAAP BOOK VALUE TO ADJUSTED BOOK VALUE 

(UNAUDITED - IN MILLIONS, EXCEPT FOR SHARE AND PER-SHARE AMOUNTS)








SEPTEMBER 30,


2021


2020


% Change

U.S. GAAP book value


$

33,552



$

32,479




Less:







Unrealized foreign currency translation gains (losses)


(1,760)



(1,290)




Unrealized gains (losses) on securities and derivatives


9,700



9,485




Pension liability adjustment


(278)



(278)




Total AOCI


7,662



7,917




Adjusted book value


$

25,890



$

24,562




Add:







Unrealized foreign currency translation gains (losses)


(1,760)



(1,290)




Adjusted book value including unrealized foreign currency 
     translation gains (losses)


$

24,130



$

23,272











Number of outstanding shares at end of period (000)


662,817



703,574











U.S. GAAP book value per common share


$

50.62



$

46.16



9.7

%

Less:







Unrealized foreign currency translation gains (losses) 
     per common share


(2.66)



(1.83)




Unrealized gains (losses) on securities and derivatives 
     per common share


14.63



13.48




Pension liability adjustment per common share


(0.42)



(0.40)




Total AOCI per common share


11.56



11.25




Adjusted book value per common share


$

39.06



$

34.91



11.9

%

Add:







Unrealized foreign currency translation gains (losses) 
     per common share


(2.66)



(1.83)




Adjusted book value including unrealized foreign currency 
     translation gains (losses) per common share


$

36.41



$

33.08



10.1

%

 


RECONCILIATION OF U.S. GAAP RETURN ON EQUITY (ROE) TO ADJUSTED ROE 

(EXCLUDING IMPACT OF FOREIGN CURRENCY)






THREE MONTHS ENDED SEPTEMBER 30,


2021


2020

U.S. GAAP ROE - Net earnings1


10.6

%


31.7

%

Impact of excluding unrealized foreign currency translation gains (losses)


(0.7)



(1.8)


Impact of excluding unrealized gains (losses) on securities and derivatives


4.0



12.1


Impact of excluding pension liability adjustment


(0.1)



(0.4)


Impact of excluding AOCI


3.2



9.9


U.S. GAAP ROE - less AOCI


13.8



41.6


Differences between adjusted earnings and net earnings2


2.2



(24.8)


Adjusted ROE - reported


16.0



16.8


Less: Impact of foreign currency3


(0.2)



N/A

Adjusted ROE, excluding impact of foreign currency


16.2



16.8




1

U.S. GAAP ROE is calculated by dividing net earnings (annualized) by average shareholders' equity.

2

See separate reconciliation of net income to adjusted earnings.

3

Impact of foreign currency is calculated by restating all foreign currency components of the income statement to the weighted average foreign currency exchange rate for the comparable prior year period. The impact is the difference of the restated adjusted earnings compared to reported adjusted earnings. For comparative purposes, only current period income is restated using the weighted average prior period exchange rate, which eliminates the foreign currency impact for the current period. This allows for equal comparison of this financial measure.

 


RECONCILIATION OF U.S. GAAP RETURN ON EQUITY (ROE) TO ADJUSTED ROE 

(EXCLUDING IMPACT OF FOREIGN CURRENCY)






NINE MONTHS ENDED SEPTEMBER 30,


2021


2020

U.S. GAAP ROE - Net earnings1


13.1

%


16.6

%

Impact of excluding unrealized foreign currency translation gains (losses)


(0.7)



(1.0)


Impact of excluding unrealized gains (losses) on securities and derivatives


5.2



6.3


Impact of excluding pension liability adjustment


(0.1)



(0.2)


Impact of excluding AOCI


4.3



5.1


U.S. GAAP ROE - less AOCI


17.3



21.8


Differences between adjusted earnings and net earnings2


(0.6)



(5.8)


Adjusted ROE - reported


16.7



15.9


Less: Impact of foreign currency3




N/A   

Adjusted ROE, excluding impact of foreign currency


16.8



15.9




1

U.S. GAAP ROE is calculated by dividing net earnings (annualized) by average shareholders' equity.

2

See separate reconciliation of net income to adjusted earnings.

3

Impact of foreign currency is calculated by restating all foreign currency components of the income statement to the weighted average foreign currency exchange rate for the comparable prior year period. The impact is the difference of the restated adjusted earnings compared to reported adjusted earnings. For comparative purposes, only current period income is restated using the weighted average prior period exchange rate, which eliminates the foreign currency impact for the current period. This allows for equal comparison of this financial measure.

 


EFFECT OF FOREIGN CURRENCY ON ADJUSTED RESULTS1

(SELECTED PERCENTAGE CHANGES, UNAUDITED)


THREE MONTHS ENDED SEPTEMBER 30, 2021


Including

Currency

Changes


Excluding

Currency

Changes2

Net premium income3


(5.4)

%


(3.2)

%

Adjusted net investment income4


12.0

%


13.2


Total benefits and expenses


(8.7)



(6.5)


Adjusted earnings


3.7



5.1


Adjusted earnings per diluted share


10.1



12.2




1

Refer to previously defined adjusted earnings and adjusted earnings per diluted share.

2

Amounts excluding currency changes were determined using the same foreign currency exchange rate for the current period as the comparable period in the prior year, which eliminates dollar-based fluctuations driven solely from currency rate changes. 

3

Net of reinsurance

4

Refer to previously defined adjusted net investment income.

 


EFFECT OF FOREIGN CURRENCY ON ADJUSTED RESULTS1

(SELECTED PERCENTAGE CHANGES, UNAUDITED)


NINE MONTHS ENDED SEPTEMBER 30, 2021


Including

Currency

Changes


Excluding

Currency

Changes2

Net premium income3


(4.0)

%


(3.5)

%

Adjusted net investment income4


10.7

%


11.0


Total benefits and expenses


(5.7)



(5.2)


Adjusted earnings


13.3



13.6


Adjusted earnings per diluted share


19.8



20.1




1

Refer to previously defined adjusted earnings and adjusted earnings per diluted share.

2

Amounts excluding currency changes were determined using the same foreign currency exchange rate for the current period as the comparable period in the prior year, which eliminates dollar-based fluctuations driven solely from currency rate changes.

3

Net of reinsurance

4

Refer to previously defined adjusted net investment income.

FORWARD-LOOKING INFORMATION

The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" to encourage companies to provide prospective information, so long as those informational statements are identified as forward-looking and are accompanied by meaningful cautionary statements identifying important factors that could cause actual results to differ materially from those included in the forward-looking statements. The company desires to take advantage of these provisions. This document contains cautionary statements identifying important factors that could cause actual results to differ materially from those projected herein, and in any other statements made by company officials in communications with the financial community and contained in documents filed with the Securities and Exchange Commission (SEC). Forward-looking statements are not based on historical information and relate to future operations, strategies, financial results or other developments. Furthermore, forward-looking information is subject to numerous assumptions, risks and uncertainties. In particular, statements containing words such as "expect," "anticipate," "believe," "goal," "objective," "may," "should," "estimate," "intends," "projects," "will," "assumes," "potential," "target," "outlook" or similar words as well as specific projections of future results, generally qualify as forward-looking. Aflac undertakes no obligation to update such forward-looking statements.

The company cautions readers that the following factors, in addition to other factors mentioned from time to time, could cause actual results to differ materially from those contemplated by the forward-looking statements:

  • difficult conditions in global capital markets and the economy, including those caused by COVID-19
  • defaults and credit downgrades of investments
  • exposure to significant interest rate risk
  • concentration of business in Japan
  • limited availability of acceptable yen-denominated investments
  • foreign currency fluctuations in the yen/dollar exchange rate
  • differing judgments applied to investment valuations
  • significant valuation judgments in determination of expected credit losses recorded on the Company's investments
  • decreases in the Company's financial strength or debt ratings
  • decline in creditworthiness of other financial institutions
  • concentration of the Company's investments in any particular single-issuer or sector
  • the effects of COVID-19 and its variants (both known and emerging), and any resulting economic effects and government interventions, on the Company's business and financial results
  • ability to attract and retain qualified sales associates, brokers, employees, and distribution partners
  • deviations in actual experience from pricing and reserving assumptions
  • ability to continue to develop and implement improvements in information technology systems
  • interruption in telecommunication, information technology and other operational systems, or a failure to maintain the security, confidentiality or privacy of sensitive data residing on such systems
  • subsidiaries' ability to pay dividends to the Parent Company
  • inherent limitations to risk management policies and procedures
  • the level of sales of Aflac Japan products in the Japan Post channel
  • tax rates applicable to the Company may change
  • failure to comply with restrictions on policyholder privacy and information security
  • extensive regulation and changes in law or regulation by governmental authorities
  • competitive environment and ability to anticipate and respond to market trends
  • catastrophic events, including, but not limited to, as a result of climate change, epidemics, pandemics (such as the coronavirus COVID-19), tornadoes, hurricanes, earthquakes, tsunamis, war or other military action, terrorism or other acts of violence, and damage incidental to such events
  • ability to protect the Aflac brand and the Company's reputation
  • ability to effectively manage key executive succession
  • changes in accounting standards
  • level and outcome of litigation
  • allegations or determinations of worker misclassification in the United States

(PRNewsfoto/Aflac Incorporated)

Analyst and investor contact - David A. Young, 706.596.3264 or 800.235.2667 or dyoung@aflac.com

Media contact - Ines Gutzmer, 762.207.7601 or igutzmer@aflac.com  

 

SOURCE Aflac Incorporated