Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac Incorporated Named to 2021 Dow Jones Sustainability™ North America Index
Company Receives High Marks for Board Diversity Policy, IT Security/Cybersecurity Measures and Climate Change Strategy

COLUMBUS, Ga., Nov. 18, 2021 /PRNewswire/ -- Aflac Incorporated announced today that the company is included on the 2021 Dow Jones Sustainability North America Index (DJSI). The DJSI, generated through the S&P Global Corporate Sustainability Assessment (CSA), is widely recognized as a foremost global sustainability benchmark. This is the eighth time that Aflac has appeared on this prestigious index.

Aflac Incorporated has been named to the 2021 Dow Jones Sustainability North America Index

The DJSI comprises North American sustainability leaders as identified by S&P Global through the CSA. It represents the top 20% of the largest 600 North American companies in the S&P Global Broad Market Index based on long-term economic, environmental and social criteria.

"With a growing number of sustainability-focused investors, it is important that Aflac continues to demonstrate the importance of a balanced approach to business profitability while having a positive impact on the communities we serve. Appearing on the DJSI confirms that Aflac is among the sustainable leaders in environmental, social and governance (ESG) matters," said Aflac Incorporated President and Chief Operating Officer Frederick J. Crawford. "As a publicly traded insurance company whose success relies on maintaining trust among our constituents, we are extremely pleased with this third-party validation of our efforts to conduct and disclose fair, secure and ethical business practices."

According to S&P Global, companies who participate in the CSA receive scores ranging from 0 to 100 and are assigned percentile rankings for approximately 20 financially relevant sustainability criteria across economic, environmental and social dimensions. Aflac received perfect scores in a number of criteria, including Board Diversity Policy, IT Security/Cybersecurity Measures, Climate Change Strategy, Climate Risk Management, Workforce Breakdown: Race/Ethnicity and Nationality, and more.

"We congratulate Aflac for being included in the DJSI for North America," said Manjit Jus, global head of ESG Research, S&P Global. "A DJSI distinction is a reflection of being a sustainability leader in your industry. The record number of companies participating in the 2021 S&P Global CSA is a testament to the growing movement for ESG disclosure and transparency."

For access to Aflac's published content on all matters related to ESG and corporate responsibility, please go to ESG.Aflac.com.

ABOUT AFLAC INCORPORATED
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer, by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. For 15 consecutive years, Aflac Incorporated has been recognized by Ethisphere as one of the World's Most Ethical Companies. In 2021, Fortune included Aflac Incorporated on its list of World's Most Admired Companies for the 20th time, and Bloomberg added Aflac Incorporated to its Gender-Equality Index, which tracks the financial performance of public companies committed to supporting gender equality through policy development, representation and transparency, for the second consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at Aflac.com or Aflac.com/Espanol. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com under "Sustainability".

ABOUT S&P DOW JONES INDICES
S&P Dow Jones Indices is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based on our indices than products based on indices from any other provider in the world. Since Charles Dow invented the first index in 1884, S&P DJI has been innovating and developing indices across the spectrum of asset classes helping to define the way investors measure and trade the markets.

S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit: www.spglobal.com/spdji.

(PRNewsfoto/Aflac)

Media contact – Jon A. Sullivan, 706.763.4813 or Jsullivan@aflac.com

Analyst and investor contact – David A. Young, 706.596.3264, 800.235.2667 or dyoung@aflac.com

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