To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Aflac Incorporated Discloses Cybersecurity Incident View notification
Company remains only insurer in the world recognized every year since program's inception
COLUMBUS, Ga., March 15, 2022 /PRNewswire/ -- For the 16th year in a row, Ethisphere recognized Aflac Incorporated as one of the World's Most Ethical Companies. A leader in supplemental insurance, the Fortune 500 company is the only insurer around the globe to make the prestigious list since the recognition program began in 2007. This year's list includes 135 honorees across 22 countries and 45 industries that demonstrate unwavering commitment to business integrity through company culture, transparency and integrity, according to Ethisphere.
"Since our founding in 1955, Aflac continues to be a purpose-driven company that focuses on treating our policyholders, investors, employees and communities with respect and care," said Aflac Incorporated Chairman and CEO Dan Amos. "We are grateful and honored to be recognized by Ethisphere, a standard bearer for corporate ethics, as one of the World's Most Ethical Companies. Making this list for 16 consecutive years is a remarkable achievement that illustrates how Aflac is committed to conducting business the right way for the long term."
Known for award-winning corporate social responsibility — including having received the 2021 U.S. Chamber of Commerce Foundation's Corporate Steward Award — and a robust environmental, social and governance (ESG) program, Aflac, its employees and its independent sales agents have contributed nearly $158 million to support children facing cancer and sickle cell disease. The company recently expanded its program of giving My Special Aflac Duck® — a robotic companion initially designed to comfort kids with cancer — to help support kids with sickle cell disease. Earlier this year, Aflac launched a national initiative, Close the Gap, to address medical debt and disparities in health and wealth in America.
"Now more than ever, it's imperative for businesses to be difference-makers in today's environment while balancing purpose and profit," said Aflac Incorporated President and Chief Operating Officer Fred Crawford. "We understand our investors, policyholders and consumers are rightfully concerned with company ethics and values, which impacts financial performance. Being named one of Ethisphere's World's Most Ethical Companies is an impressive honor, further solidifying our strategy to build shareholder value by continuing to do the right thing."
Aflac's commitment to purpose extends to how the company invests. To that end, Aflac Global Investments made significant moves designed to help economically distressed communities and develop sustainable infrastructure as part of the company's commitment to responsible investments. In 2021, Aflac Incorporated issued a $400 million sustainability bond targeting projects that provide environmental or social benefits.
The World's Most Ethical Companies application process benchmarks programs against others of similar industry, size and structure. During the assessment, there are more than 200 questions on culture, environmental and social practices, ethics and compliance activities, governance, diversity, and initiatives to support a strong value chain. The method serves as an operating basis to capture and codify the leading practices of organizations across industries and around the world.
"Today, business leaders face their greatest mandate yet to be ethical, accountable and trusted to drive positive change," said Ethisphere CEO Timothy Erblich. "We continue to be inspired by the World's Most Ethical Companies honorees and their dedication to integrity, sustainability, governance and community. Congratulations to Aflac for earning the World's Most Ethical Companies designation."
Learn more about Aflac Incorporated's sustainability and ESG efforts at investors.aflac.com/sustainability. To see the full list of the 2022 World's Most Ethical Companies, visit worldsmostethicalcompanies.com/honorees.
About Aflac Incorporated
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan where it insures 1 in 4 households. For 16 consecutive years, Ethisphere has recognized Aflac Incorporated as one of the World's Most Ethical Companies. In 2022, Fortune included Aflac Incorporated on its list of World's Most Admired Companies for the 21st time, and Bloomberg added Aflac Incorporated to its Gender-Equality Index, which tracks the financial performance of public companies committed to supporting gender equality through policy development, representation and transparency, for the second consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com.
About Ethisphere
Ethisphere® is the global leader in defining and advancing the standards of ethical business practices that fuel corporate character, marketplace trust and business success. Ethisphere has deep expertise in measuring and defining core ethics standards using data-driven insights that help companies enhance corporate character and measure and improve culture. Ethisphere honors superior achievement through its World's Most Ethical Companies recognition program and provides a community of industry experts with the Business Ethics Leadership Alliance (BELA). More information about Ethisphere can be found at: https://ethisphere.com.
Media contact: Jon Sullivan, 706.573.7610 or jsullivan@aflac.com
Analyst and investor contact: David A. Young, 706.596.3264 or dyoung@aflac.com
SOURCE Aflac
