Notifications from Aflac

Notifications from Aflac

 

To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder


To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.

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Press Releases

Gaaaap! Latest rivalry in college football pits Aflac Duck against new nemesis, Gap Goat, representing the gap between what health insurance covers and what Americans are able to pay

COLUMBUS, Ga., Aug. 24, 2022 /PRNewswire/ -- Aflac, a leading provider of supplemental health insurance in the U.S.1, is kicking off its marketing campaign for the 2022-2023 college football season to shine a light on the gap between health insurance and medical bills. This season, Aflac is introducing a new character, Gap Goat, who serves as a nemesis to America's favorite spokesduck in a series of humorous commercials airing throughout the season.

Aflac is introducing a new character, Gap Goat, who serves as a nemesis to America’s favorite spokesduck in a series of humorous commercials airing throughout the season.

The Aflac Duck represents a solution to help American consumers who are concerned about their health care and finances.

Deion "Coach Prime" Sanders and Coach Nick Saban return as part of the Aflac Duck vs. Gap Goat campaign, which also features a new original and recurring character starring opposite the Aflac Duck. Throughout the campaign, the Gap Goat serves as an antagonist who shows up with unexpected medical bills for hardworking Americans at inopportune times, all the while bleating out the catch phrase, "GAAAAP!" The goat represents the gap that can be left when health insurance doesn't cover all of one's medical expenses.

"While the Aflac Duck remains a household name, the Gap Goat presents new marketing opportunities to build a story that leverages both humor and purpose to help educate fans on the gaps for those facing medical debt," said Aflac U.S. President Teresa White.

The Aflac Duck, who opposes the Gap Goat in these spots, represents a solution to help American consumers who are concerned about their health care and finances — Aflac — by showing them how to help close the gap between what health insurance covers and what is left behind. Coach Prime and Coach Saban serve as translators for the Aflac Duck and Gap Goat. 

"Last year, I had an unexpected medical event, and while I am fortunate enough to have the means to pay the onslaught of medical bills, many are not afforded the same peace of mind and are often tackled by the cost of care," said Coach Prime. "That makes being a part of this year's campaign especially meaningful for me as I continue to work with Aflac to ensure that fans are better prepared to help close the gap between where insurance ends and medical debt starts."

"For the last three years, I've had the opportunity to work with Aflac and advocate for those facing medical debt," said Coach Saban. "In football, we run into unexpected situations in games each week, but only through preparation are we able to overcome the challenges. It's the same thing in life, which is why I work with Aflac to help fans better prepare for unexpected health expenses they may encounter."

The Aflac Duck vs. Gap Goat campaign will run across television, digital, social and audio platforms. The first spot, "The Arrival," makes its debut Aug. 27 on ESPN during the opening weekend of the college football season. The second spot, "Stadium Worker," will land Oct. 15 and the third spot, "Treadmill Race," will air Oct. 29.

Aflac will be extending the campaign across different marketing efforts through social media, digital and on-site experiential activations at high-profile games, including HBCU mainstays like the Celebration Bowl. Fans can also get to know Aflac at Aflac.com.

ABOUT AFLAC INCORPORATED
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. In the U.S., Aflac is the number one provider of supplemental health insurance products.1 Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. In 2021, Aflac Incorporated was proud to be included as one of the World's Most Ethical Companies by Ethisphere for the 16th consecutive year. Also in 2021, the company was included in the Dow Jones Sustainability North America Index and became a signatory of the Principles for Responsible Investment (PRI). In 2022, Aflac Incorporated was included on Fortune's list of World's Most Admired Companies for the 21st time and Bloomberg's Gender-Equality Index for the third consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/español. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com under "Sustainability."

1 LIMRA 2021 US Supplemental Health Insurance Total Market Report

(PRNewsfoto/Aflac)

Media contact: Amy Persons, apersons@aflac.com

Analyst and investor contact: David A. Young, 706-596-3264, 800-235-2667 or dyoung@aflac.com

Aflac | Aflac New York | WWHQ | 1932 Wynnton Road | Columbus, GA 31999.

 

SOURCE Aflac