To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Aflac Incorporated Discloses Cybersecurity Incident View notification
New product offering provides competitive rates to workforce increasingly entering gig economy and retirement
COLUMBUS, Ga., Oct. 13, 2022 /PRNewswire/ -- Aflac, a leading provider of supplemental health insurance products in the U.S., today announced the launch of its new Dental, Vision and Hearing insurance plans, specifically designed for individuals and families without access to insurance through a traditional worksite.
A variety of factors play into the need for benefits options outside of the workplace. According to Pew Research, about 50% of U.S. adults 55 and older are out of the labor force due to retirement, in part because of the pandemic.1 Additionally, gig and contract work is on the rise. The most recent data shows a 33% increase in 1099-K form (indicating revenue collected outside of an employer/employee relationship) filing from 2020 to 2021.2 What's more, 16% of Americans say they've earned money from an online gig platform.3
"Whether entering retirement or pursuing solopreneur, gig or contract work, there is a growing number of Americans earning a living outside of the traditional worksite; but what hasn't changed is their need for the type of financial security that Aflac products can help provide," said Aflac Senior Vice President of Distribution Expansion and Consumer Markets Jeramy Tipton. "Because benefits are traditionally obtained through the employer, these trends leave a gap in accessibility to insurance coverage for many Americans, a gap that Aflac is helping close by introducing popular products with these individuals in mind."
The new Aflac Dental, Vision and Hearing product includes three plan tiers so individuals can select the coverage that best meets their needs. For basic dental care and major dental services, out-of-pocket costs paid by the policyholder decrease over time, while the annual maximum benefit paid by Aflac can increase. Additionally, all plans offer preventive service benefits with no out-of-pocket costs.
"Americans outside of the traditional workforce are carrying the responsibility for many aspects of their financial security, which can leave them vulnerable if they do not properly insure themselves and their families," said Tipton. "This new Aflac Dental, Vision and Hearing product can help this growing segment of the U.S. workforce to better manage their preventive and ongoing health care needs. In addition, the product is a natural complement to Aflac's senior market product portfolio that includes Aflac Medicare Supplement and Aflac Final Expense insurance."
For more information visit www.aflac.com/dental.
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., paying cash fast when policyholders get sick or injured. For more than six decades, the insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. In the U.S., Aflac is the number one provider of supplemental health insurance products.4 Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. In 2021, Aflac Incorporated was proud to be included as one of the World's Most Ethical Companies by Ethisphere for the 16th consecutive year. Also in 2021, the company was included in the Dow Jones Sustainability North America Index and became a signatory of the Principles for Responsible Investment (PRI). In 2022, Aflac Incorporated was included on Fortune's list of World's Most Admired Companies for the 21st time and Bloomberg's Gender-Equality Index for the third consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/español. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com under "Sustainability."
Aflac Dental, Vision and Hearing Insurance: Coverage may not be available in all states including but not limited to NJ, NM, NY or VA. Benefits/premium rates may vary based on plan selected. Optional riders may be available at an additional cost. Policies and riders may also contain a waiting period. Refer to the exact policies and riders for benefit details, definitions, limitations and exclusions. For availability and costs, please visit www.aflac.com/dental. In Arkansas, Policy T80000AR. In Idaho, Policy T80000ID. In Oklahoma, Policy T80000OK. In Oregon, Policy T80000OR. In Texas, Policy T80000TX. Aflac Dental, Vision and Hearing insurance coverage is underwritten by Tier One Insurance Company. Aflac's family of insurers include American Family Life Assurance Company of Columbus, American Family Life Assurance Company of New York, Continental American Insurance Company, and Tier One Insurance Company.
Media contact: Jon Sullivan, 706-763-4813 or jsullivan@aflac.com
Analyst and investor contact: David A. Young, 706-596-3264, 800-235-2667 or dyoung@aflac.com
Sources
1 Pew Research 2021. Amid the pandemic, a rising share of older U.S. adults are now retired. Accessed on Sept. 30, 2022 from https://www.pewresearch.org/fact-tank/2021/11/04/amid-the-pandemic-a-rising-share-of-older-u-s-adults-are-now-retired.
2 Sovos (2022). Sovos Reports 33% Increase in 1099-K Forms as More Americans Say Yes to Gig Work. Accessed on Sept. 30, 2022 from https://www.marketwatch.com/press-release/sovos-reports-33-increase-in-1099-k-forms-as-more-americans-say-yes-to-gig-work-2022-08-16.
3 Pew Research 2021. The State of Gig Work in 2021. Accessed on Sept. 30, 2022 from www.pewresearch.org/internet/2021/12/08/the-state-of-gig-work-in-2021/.
4 LIMRA 2021 US Supplemental Health Insurance Total Market Report.
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