Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Press Releases

Aflac is the first insurance carrier approved to provide voluntary paid family leave insurance in Virginia

COLUMBUS, Ga., Sept. 12, 2023 /PRNewswire/ -- Aflac, a leading provider of supplemental health insurance in the U.S., is the first private insurance company approved to offer paid family leave insurance in the Commonwealth of Virginia. The company recently filed for and received approval through Virginia's new Voluntary Paid Family Leave initiative. In April 2022, Virginia became one of the first states to enact a law enabling Virginia employers to purchase Paid Family Leave insurance for their employees from private insurance providers.

Under a voluntary paid family leave policy, workers can take time off for qualifying reasons, including but not limited to the birth or adoption of a child, foster care placement, to care for a family member with a serious health condition or for circumstances arising out of family members who are or will be on military active duty.

"Aflac is proud to be the first carrier approved to provide family leave insurance in the Commonwealth of Virginia, as part of their new voluntary Paid Family Leave insurance program. We are committed to providing best in class products and services in Virginia for those who select Aflac as their paid family leave benefits provider," said Aflac Senior Vice President, Group Life, Absence and Disability Solutions, Scott A. Beeman.

Paid leave enables workers to receive income protection, which can improve their economic security. It can lead to increased productivity and overall healthier well-being. Currently, eight states have adopted a voluntary paid leave program, while 14 states or jurisdictions have passed a form of mandatory paid disability and family leave for private industry workers.

Committed to paid leave, in 2021, Aflac was selected by the state of Connecticut to administer their mandatory paid family leave program. Aflac coverage will be available to employers having situs in Virginia who have purchased group insured short-term disability with our Group Life Absence and Disability Solution beginning in Q4 2023.  Find out more about Aflac's paid family leave coverage here.

Premier Life, Absence and Disability Services (PLADS): Group life, disability, and absence services are administered by Continental American Insurance Company (CAIC); in New York, products and services are administered by American Family Life Assurance Company of New York; in California, coverage is offered by Continental American Life Insurance Company. Products may not be available in all states and may vary depending on state law. Absence services are not insurance and are not legal advice.

ABOUT AFLAC INCORPORATED

Aflac Incorporated (NYSE: AFL), a Fortune 500 company, has helped provide financial protection and peace of mind for more than 67 years to millions of policyholders and customers through its subsidiaries in the U.S. and Japan. In the U.S., Aflac is the No. 1 provider of supplemental health insurance products.1 In Japan, Aflac Life Insurance Japan is the leading provider of cancer and medical insurance policies in force. In 2021, the company became a signatory of the Principles for Responsible Investment (PRI). In 2022, the company was included in the Dow Jones Sustainability North America Index for the ninth year, the World's Most Ethical Companies by Ethisphere for the 17th consecutive year, Fortune's World's Most Admired Companies for the 22nd time and Bloomberg's Gender-Equality Index for the fourth consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/espanol. Investors may learn more about Aflac Incorporated and its commitment to corporate social responsibility and sustainability at investors.aflac.com under "Sustainability."

Aflac | Aflac New York | WWHQ | 1932 Wynnton Road | Columbus, GA 31999.
Continental American Insurance Company (CAIC) | Columbia, SC

(PRNewsfoto/Aflac)

Media contact: Jon Sullivan, 706.573.7610 or jsullivan@aflac.com
Analyst and investor contact: David A. Young, 706.596.3264 or dyoung@aflac.com

SOURCE Aflac