Notifications from Aflac

Notifications from Aflac

To help provide relief for California policyholders residing in Imperial County affected by the August Monsoon Storm, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending April 27, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Santa Barbara and Santa Cruz Counties affected by the November storm, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Mendocino, Sonoma and Ventura Counties affected by the December storms, Aflac will provide a premium grace period starting Dec. 16, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Humboldt County affected by the Arcata Fire, Aflac will provide a premium grace period starting Jan. 2, 2026, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Georgia policyholders impacted by recent winter storms in the counties* listed below, Aflac will provide a premium grace period starting April 18, 2026, and ending June 17, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

*Impacted Georgia counties: Appling, Atkinson, Bacon, Baker, Ben Hill, Berrien, Bibb, Bleckley, Brantley, Brooks, Bryan, Bulloch, Burke, Calhoun, Camden, Candler, Charlton, Chatham, Chattahoochee, Clay, Clinch, Coffee, Colquitt, Columbia, Cook, Crawford, Crisp, Decatur, Dodge, Dooly, Dougherty, Early, Echols, Effingham, Emanuel, Evans, Glascock, Glynn, Grady, Harris, Houston, Irwin, Jeff Davis, Jefferson, Jenkins, Johnson, Lanier, Laurens, Lee, Liberty, Long, Lowndes, Macon, Marion, McDuffie, McIntosh, Miller, Mitchell, Montgomery, Muscogee, Peach, Pierce, Pulaski, Quitman, Randolph, Richmond, Screven, Schley, Seminole, Stewart, Sumter, Talbot, Tattnall, Taylor, Telfair, Terrell, Thomas, Tift, Toombs, Treutlen, Turner, Twiggs, Ware, Warren, Washington, Wayne, Webster, Wheeler, Wilcox, Wilkinson, and Worth Counties

Update regarding June 2025 security incident. View notification

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Stories

17 tons of fun pulling for children with cancer

Aflac Group supports Curing Kids Cancer’s Fire Truck Pull

When people pull together, no challenge is too great — even moving a 35,000-pound firetruck! On Saturday, April 1, 35 Aflac Group employees participated in Curing Kids Cancer’s 10th Annual Fire Truck Pull, presented by Aflac, in Columbia, South Carolina.

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Aflac employees Tom Buff, Carey Allen and Marcus Jones help pull a 35,000-pound firetruck.

Teaming up and giving back

Teams of Aflac employees pulled a firetruck to the finish line in honor of Alexander, Judah, Rylan and Trent, children treated for cancer in the Children’s Center for Cancer and Blood Disorders at Prisma Health Children’s Hospital in Columbia. Each team raised additional funds, bringing the 2023 total to $5,925 and nearly $30,000 since 2017.

“Aflac and Curing Kids Cancer see eye to eye in our commitment to children with cancer, their families and the medical professionals who care for them,” said Bob Ruff, senior vice president, Aflac Group Voluntary Benefits. “The Fire Truck Pull is a fun way for Aflac and our employees to pull together for a great cause — helping advance Curing Kids Cancer’s mission to fund childhood cancer research and treatment.”

Turning grief into action

Curing Kids Cancer was founded by Grainne and Clay Owen in 2005 after they lost their son, Killian, in 2003 at age 9, due to leukemia. More than 20 years ago, when Killian was being treated at Aflac Cancer and Blood Disorders Center at Children’s Healthcare of Atlanta, the Owens met Aflac Chairman and Chief Executive Officer Dan Amos and learned about Aflac’s commitment to childhood cancer. Grainne, president of Curing Kids Cancer, is grateful for Aflac’s support then — and now, more than two decades later. 

“Aflac’s support can literally make the difference between a child surviving or not,” said Grainne. “Our Fire Truck Pull raises money for the Gamecocks Curing Kids Cancer Clinic at Prisma Health Children’s Hospital in the Midlands, so local children with cancer receive the best treatments available for their type of cancer. We couldn’t help these children without Aflac’s support. We love Aflac!”

Doing good and giving back

Denise Kennedy, Client Success manager at Aflac Group, volunteered and raised additional donations for the Fire Truck Pull. She has her calendar marked to participate next year.

“It was humbling to see so many people turn up, rally donations and give their personal time in support of children like Judah, Alexander, Rylan, Trent — and Killian,” said Denise. “I am proud to work for a company that sponsors events like Curing Kids Cancer and allows employees to get involved by not just donating money, but also our time.”

In 1995, Aflac made a commitment to provide support, hope, time and resources to children facing cancer. Through the Aflac Childhood Cancer Campaign, more than $167 million has supported pediatric cancer research and treatment through partnerships with more than 400 hospitals and organizations like Curing Kids Cancer. 

Learn more about how you can support the Aflac Childhood Cancer Campaign at AflacChildhoodCancer.org.

Aflac herein means Aflac and/or Aflac of New York and/or Continental American Insurance Company and /or Continental American Life Insurance Company.

AGC2300412                                                                                                              EXP 4/24