Notifications from Aflac

Notifications from Aflac

To help provide relief for California policyholders residing in Imperial County affected by the August Monsoon Storm, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending April 27, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Santa Barbara and Santa Cruz Counties affected by the November storm, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Mendocino, Sonoma and Ventura Counties affected by the December storms, Aflac will provide a premium grace period starting Dec. 16, 2025, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Humboldt County affected by the Arcata Fire, Aflac will provide a premium grace period starting Jan. 2, 2026, and ending June 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Georgia policyholders impacted by recent winter storms in the counties* listed below, Aflac will provide a premium grace period starting April 18, 2026, and ending June 17, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

*Impacted Georgia counties: Appling, Atkinson, Bacon, Baker, Ben Hill, Berrien, Bibb, Bleckley, Brantley, Brooks, Bryan, Bulloch, Burke, Calhoun, Camden, Candler, Charlton, Chatham, Chattahoochee, Clay, Clinch, Coffee, Colquitt, Columbia, Cook, Crawford, Crisp, Decatur, Dodge, Dooly, Dougherty, Early, Echols, Effingham, Emanuel, Evans, Glascock, Glynn, Grady, Harris, Houston, Irwin, Jeff Davis, Jefferson, Jenkins, Johnson, Lanier, Laurens, Lee, Liberty, Long, Lowndes, Macon, Marion, McDuffie, McIntosh, Miller, Mitchell, Montgomery, Muscogee, Peach, Pierce, Pulaski, Quitman, Randolph, Richmond, Screven, Schley, Seminole, Stewart, Sumter, Talbot, Tattnall, Taylor, Telfair, Terrell, Thomas, Tift, Toombs, Treutlen, Turner, Twiggs, Ware, Warren, Washington, Wayne, Webster, Wheeler, Wilcox, Wilkinson, and Worth Counties

Update regarding June 2025 security incident. View notification

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Press Releases

Wrap up more than a story: Aflac's "Beyond Words" is the perfect gift that gives back

COLUMBUS, Ga., Nov. 25, 2025 /PRNewswire/ -- Looking for a holiday gift that warms hearts and makes a real difference? Aflac's new children's book, "Beyond Words," does just that. This imaginative tale about empathy and kindness isn't just a bedtime favorite — it's a way to support children battling cancer and blood disorders. With 100% of net proceeds benefiting the Aflac Childhood Cancer Foundation, every copy you place under the tree helps fund lifesaving research and care.

Experience the full interactive Multichannel News Release here: https://www.multivu.com/aflac/9353751-en-aflac-childrens-book-beyond-words-supports-childhood-cancer-foundation

Wrap up more than a story: Aflac’s “Beyond Words” is the perfect gift that gives back

Written by bestselling author Sheri Fink and featuring a foreword by research astronaut Kellie Gerardi, "Beyond Words" follows Buddy the bear cub on a heartwarming adventure. Buddy wants to comfort his friend Bunny, who's in the hospital, but struggles to find the right words. Through an imaginative journey into space, Buddy learns that sometimes the greatest gift isn't what you say — it's what you do.

A gift that truly gives back

Here's the holiday magic: 100% of net proceeds from "Beyond Words" benefit the Aflac Childhood Cancer Foundation, funding research and treatment for children with cancer and blood disorders. So when you slip this book under the tree, you're not just giving a story — you're giving hope.

For more than 30 years, Aflac has supported families through its partnership with the Aflac Cancer and Blood Disorders Center of Children's Healthcare of Atlanta, contributing nearly $200 million to research and care. And, since 2018, Aflac has also provided comfort through its beloved My Special Aflac Duck®, a robotic companion gifted free of charge to more than 41,000 children ages 3 and up with pediatric cancer or sickle cell disease. This book is the latest chapter in that legacy of compassion and a reminder that kindness knows no bounds.

Perfect for stockings and storytime

Available in hardcover ($21.99) and softcover ($12.99), "Beyond Words" makes an affordable, meaningful gift for kids and families. Plus, every copy includes a QR code for free downloadable coloring sheets featuring Buddy and his cosmic crew — ideal for cozy afternoons. And if you're traveling for the holidays, the audiobook narrated by Gerardi brings Buddy's adventure to life on the go.

As you wrap gifts this season, consider one that goes beyond ribbons and bows — give a story that inspires empathy, fuels imagination and helps fund lifesaving care. Because sometimes, the best gifts truly go beyond words.

Visit Aflac.com/BeyondWords to learn more.

Contact Stephanie A. Wilken for b-roll at SWilken@aflac.com

Wrap up more than a story: Aflac’s “Beyond Words” is the perfect gift that gives back

 

Wrap up more than a story: Aflac’s “Beyond Words” is the perfect gift that gives back

 

Wrap up more than a story: Aflac’s “Beyond Words” is the perfect gift that gives back

 

Wrap up more than a story: Aflac’s “Beyond Words” is the perfect gift that gives back

 

Wrap up more than a story: Aflac’s “Beyond Words” is the perfect gift that gives back

 

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SOURCE Aflac