To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Aflac Incorporated Discloses Cybersecurity Incident View notification
The Aflac Global Investments team is proving that meaningful change often starts with a single step. For the third year in a row, a small group of volunteers from this New York City team has organized a group walk every day as part of Miles for Miracles, raising funds and awareness for pediatric cancer and blood disorders treatment and research — this year, walking a total of 9,474 miles and claiming the top spot for amount raised.
What began as a simple idea has quickly turned into a powerful movement of compassion and action. The walk reflects Aflac’s long-standing commitment to children and families affected by cancer and blood disorders. Inspired by the company’s 30-year partnership with the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, the Global Investments team wanted to find their own way to contribute.
“We manage financial assets every day, but this effort is about investing in something far more important — help for children with cancer and blood disorders,” said Brad Dyslin, executive vice president, global chief investments officer and president of Aflac Global Investments. “Every mile we walk and every dollar we raise through Miles for Miracles brings us closer to a world where no child has to face cancer or a blood disorder.”
The group raised a total of $28,581 during this year’s Miles for Miracles event, bringing their three-year total to more than $61,000 with all proceeds benefiting childhood cancer and blood disorders programs. Beyond the fundraising impact, colleagues have been able to connect in new ways — sharing stories, cheering one another on, and uniting behind a cause bigger than themselves. During his recent visit to their Wall Street office, President of Aflac Incorporated and Aflac U.S. Virgil Miller joined their walk. This daily activity has strengthened bonds across the team and has been a great way to reinforce Aflac’s commitment to wellness.
“I am so proud of Global Investments for their initiative and passion, and I commend the entire team, under Brad Dyslin’s leadership, for putting The Aflac Way into action,” said Virgil. “With each step in Miles for Miracles, the Aflac Global Investments team is proving that small actions, fueled by heart and purpose, can add up to a giant leap toward curing pediatric cancer and blood disorders. Examples like this are what make every day ‘A Great Day at Aflac!’”
“It is inspiring to see how the Global Investments team rallied around this cause,” added Max Brodén, senior executive vice president and chief financial officer. “As CFO, I’m focused on numbers every day, but this effort is about more than numbers. This effort shows how we can use our collective energy and resources to make an impact on the lives of others.”
The Aflac Global Investments team hopes their efforts will inspire others across Aflac and beyond to get involved. Learn more about Aflac’s 30-year, $191 million commitment to those with pediatric cancer and blood disorders by visiting https://www.aflacchildhoodcancer.org/.
Aflac WWHQ |1932 Wynnton Road | Columbus, GA 31999
Z2500946 EXP 10/26
