To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
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For the 60-70 children in Northern Ireland who are diagnosed with cancer each year, the Children’s Cancer Unit is a part of their journey, as it’s the only place in Northern Ireland where children can receive specialized treatment for cancer.
Founded in 1984, The Children’s Cancer Unit Charity was established to raise the necessary funds to build a dedicated Children’s Hematology Unit at the Royal Belfast Hospital for Sick Children. The Children’s Cancer Unit is part of a global network which facilitates crucial clinical trials with the objective of improving survival rates — and the quality of that survival — for children affected by these diseases.
“Since 2021, Aflac Northern Ireland has been a proud partner of The Children’s Cancer Unit Charity to help raise funds and support for children impacted by cancer and blood disorders and their families,” said Mark McCormack, vice president, Aflac Northern Ireland. “Giving back to the community isn’t just a nice-to-have; it’s a core part of who we are at Aflac.”
In June, Aflac Northern Ireland kicked-off their companywide fundraiser in support of The Children’s Cancer Unit Charity with a goal of raising £10,000 by November with fundraising activities including wellness walks, the debut performance of their very own Aflac rock band, ‘Duck & Cover,’ and a game of golf at the Aflac Northern Ireland Open. Now, in honor of Childhood Cancer Awareness Month in September, they have launched their ‘Raise the Bar’ campaign for The Children’s Cancer Unit Charity.
Working with a local social enterprise, Refuge Chocolate — who not only makes good chocolate but also makes it a priority to do good in their community — the Aflac Northern Ireland team is selling chocolate to friends and family throughout September and October, with all proceeds going toward the fundraiser.
Aflac Northern Ireland also hosted a visit from Naomi Spence, Head Play Therapist from the Children’s Cancer and Hematology Unit, to demonstrate how she uses My Special Aflac Duck® with her patients to help them express their emotions and ready them for treatment.
Naomi Spence, Head Play Therapist from the Children’s Cancer and Hematology Unit, demonstrates how My Special Aflac Duck® helps provide comfort to kids with cancer and blood disorders.
Through the partnership with The Children’s Cancer Unit Charity, Aflac Northern Ireland has donated over 50 My Special Aflac Ducks to children affected by cancer and blood disorders.
Learn more about Aflac’s commitment to supporting children with cancer and blood disorders at AflacChildhoodCancer.org.
Aflac includes Aflac and/or Aflac New York and/or Continental American Insurance Company and /or Continental American Life Insurance Company.
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