Notifications from Aflac

Notifications from Aflac

To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy.  Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.

For Network Dental and Vision Members:

This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.

For Network Dental and Vision Members:

Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.


 

To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.


To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

For Network Dental and Vision Members:

This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.

Aflac Incorporated Discloses Cybersecurity Incident View notification

Request a Quote

Stories

Boston gets boldly checkered for a cause that matters

If you happened to be strolling along the Charles River in Boston recently and thought you were surrounded by checkered patterns — a checkered duck boat, a checkered street team and even a checkered Massachusetts Bay Transportation Authority (MBTA) station — you weren’t imagining things. Boston was officially taken over by Aflac’s Check for Cancer movement, and it was impossible to miss.

As part of its national campaign to boost cancer screening rates by 10% over the next decade, Aflac brought a splash of a familiar pattern and purpose to one of the city’s most iconic events: the Head of the Charles® Regatta. On Saturday, Oct. 18, the Weld Exhibition Venue near Harvard Square transformed into a hub of energy, education and encouragement.

Aflac’s street team, decked out in bold checkered gear, engaged thousands of attendees with giveaways, resources and heartfelt reminders to prioritize their health.

The activation was more than just eye-catching — it was deeply meaningful. According to the Aflac Wellness Matters Survey, 1 in 3 Americans will face a cancer diagnosis in their lifetime, yet 90% admit they’ve delayed a recommended screening. That sobering statistic is exactly why Aflac chose Boston during a high-traffic, high-visibility moment to make a statement that couldn’t be ignored.

And what a statement it was.

From Sept. 22 to Oct. 19, a fully wrapped duck boat cruised the Charles River, turning heads and sparking conversations. Meanwhile, the Harvard Square MBTA station underwent a full takeover starting Oct. 13 and will remain in place through Nov. 9, with nearly every space transformed into a visual reminder to Check for Cancer. The campaign cleverly reimagined the familiar checkered pattern as a symbol of preventive health care, making it not just stylish, but significant.

At the heart of it all was a simple but powerful message: Early detection of cancer can save lives. And getting checked shouldn’t be scary, inconvenient or something we put off. It should be part of our wellness routines, just like brushing our teeth, going for a walk and eating right.

So, what’s the takeaway from Aflac’s bold checkered moments in Boston? It’s this: Don’t wait. Don’t delay. Don’t assume it can wait until next year. Whether it’s a routine wellness exam, a recommended screening or just a conversation with your doctor — take the step. Because checking for cancer isn’t just a campaign. It’s a commitment to yourself and the people who love you.

And if you need a little nudge, just picture that checkered duck boat cruising the Charles, , reminding you that health is worth the check.

Visit Aflac.com/CheckForCancer to find screening guidelines and additional information. Join the movement by tagging Aflac and using the #CheckForCancer hashtag on your social media. For every post, Aflac will donate $5 to childhood cancer research and treatment, up to $1 million.


Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999

Z2501045                                                   EXP 11/26