Notifications from Aflac

Notifications from Aflac

 

To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder


To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.

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Stories

Building a bridge to a brighter future for those with childhood cancer

Childhood cancer survivor Shauna Rae was diagnosed with a brain tumor at just 6 months old, and later diagnosed with pituitary dwarfism at 16 years old, both taking a physical toll on the body. But the impact went beyond that, affecting her socially, emotionally and mentally. Learn more about her story in this video, and read on to learn how you can help support children with cancer and blood disorders.

There are visible and invisible challenges that come with cancer and blood disorder diagnoses and survival. Aflac is committed to helping treat the whole child across their lifespan — from active treatment into cancer survivorship. Throughout this 28-year commitment, we have raised and donated over $170 million to the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, with much of the support coming from independent sales agents and Aflac employees.

But we know we can’t do it alone, which is why we want you to join us in building the bridge to a brighter future for children and families facing cancer and blood disorders.

Shine a light

In honor of National Childhood Cancer Awareness and Sickle Cell Awareness Month, Aflac helped light bridges in prominent locations across the country in gold and burgundy, the colors that signify childhood cancer and sickle cell disease.

Help us spread the word to your community. Share your stories of hope, resources and support to these children and their families who show incredible courage and determination every day. Add #BridgeToBrighter to your Instagram, Snapchat or Facebook posts, and for every use, Aflac pledges to donate $2 up to $1.5 million.

Learn more at Aflac.com/BridgeToBrighter.

Aflac herein means American Family Life Assurance Company of Columbus and American Family Life Assurance Company of New York.