To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Aflac Incorporated Discloses Cybersecurity Incident View notification
In recognition of Childhood Cancer and Sickle Cell Disease Awareness Month in September, the Aflac Digital Services and Global Security teams swapped their laptops for lawn games and came together for an unforgettable adult field day — a spirited afternoon of friendly competition, laughter and giving back.
From the moment the first egg was balanced on a spoon, it was clear: This wasn’t your average workday. Teams of five, who had each donated $5 to play, faced off in classic games like tug of war, relay races, egg-and-spoon challenges and even a giant tic-tac-toe showdown. The stakes? Pure bragging rights and a delightfully quirky trophy that now sits proudly with the winning team.
Dunking for donations
One of the biggest hits of the day was the executive power shower tank. Employees lined up for a chance to hit the bullseye that would dump buckets of water on those in the hot seat. Every bucket tipped over executives’ heads brought cheers and more donations, proving that nothing builds team spirit quite like soaking your boss for a good cause.
Tailgates, tug-of-war and tic-tac-toe
Participants enjoyed yard-sized games, like an oversized version of tic-tac-toe, and classic field day activities like tug-of-war — with the added challenge of water balloons tucked under their chins and arms. Spectators and competitors alike enjoyed tailgating, complete with concession-stand snacks like popcorn, cotton candy and drinks — as well as special trinkets — all available for additional donations.
Remote teams got in on the action
Remote employees joined the festivities through virtual games, bringing the same energy and enthusiasm from afar. Whether on-site or online, everyone had a chance to participate and contribute.
Playing for a purpose
While the games were all in good fun, the heart of the event was its mission. Thanks to the generosity and team spirit of everyone involved, a total of $4,504 was raised for the Aflac Cancer and Blood Disorders Center of Children's Healthcare of Atlanta. This contribution supports Aflac’s ongoing commitment — now nearly $200 million and 30 years strong — to helping children and families facing pediatric cancer and blood disorders.
To learn more about Aflac’s impact and how you can continue to support this cause, visit AflacChildhoodCancer.org.
Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999
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