To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Mono County affected by the Pack Fire, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending Feb. 7, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
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Aflac employee Cyronn Herrington had a unique childhood, starting at birth. He was diagnosed with hemophilia B, a chronic bleeding disorder that keeps blood from clotting properly.
“I had to always be in some form of a bubble,” said Cyronn. “I couldn’t do certain physical activities, no sports or anything like that.”
Bleeds can occur at any time, anywhere, but especially in target joints — a place in the body where bleeding is most likely to occur. For Cyronn, his target joint is his right knee. In 2009, he injured it at a summer camp when he fell off a bicycle.
Neither Cyronn nor his parents had any idea at the time what an impact this injury would have. Later that year, Cyronn needed a wheelchair or crutches, and he underwent several surgeries from 2009 to 2014.
One of these surgeries brought him to the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, a national leader in pediatric cancer and blood disorders treatment and research. The surgery resulted in a loss of blood flow between his knee and foot due to shrunken arteries in his leg after years of immobilization. Ultimately, he lost his leg at 14 years old and spent three months recovering at the Aflac Cancer and Blood Disorders Center.
While Cyronn recovered from his surgery, the Aflac Cancer and Blood Disorders Center offered many great experiences which helped shine a bright light on the road ahead, including meeting the Ole Miss football team, various musical artists and frequent opportunities to work with therapy dogs.
According to Cyronn, an important part of the recovery process is staying positive. That is the advice he received as a patient and would impart to anyone in a similar situation. “At the center, I was treated with a lot of respect — they really understood me,” he said. “They encouraged me to stay focused on the end goal, and that’s what I like to tell others: What you don’t do is give up or stop believing in yourself.”
Cyronn continued his journey at the the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta until 2021, when he transferred to the adult clinic at Emory Healthcare in Atlanta. His connection with Aflac, however, had only just begun.
After a lifelong passion for computing and IT, Cyronn earned his bachelor’s degree in Information Technology from Middle Georgia State University. He applied for an internship with Aflac, where he began his IT career with the Project Portfolio Management team. Cyronn has been part of Aflac ever since, now working as a Data Engineer with the Data Tools Administration team.
Cyronn also likes to give back, dedicating his time to working with children with hemophilia as a camp counselor at Camp Wannaklot, where he has been a counselor for the past seven years after attending several years as a camper. He also recently shared his story at the Care-A-Thon fundraising event benefiting the Aflac Cancer and Blood Disorders Center.
Camp Wannaklot helps kids with hemophilia and other bleeding disorders experience the fun of summer camp while making new friends. Cyronn appreciates the sense of community that Camp Wannaklot gave him, including “the opportunity to grow in my adult hemophiliac life.”
In his free time, Cyronn enjoys playing video games, swimming, watching professional wrestling and creating content for his YouTube channel that recently surpassed 11,000 subscribers.
To learn more about the Aflac Cancer and Blood Disorders Center, including how to help, visit the Pediatric Cancer and Blood Disorder of Children’s Healthcare of Atlanta website.
This article is for informational purposes only and is not a solicitation for insurance.
This article contains the opinions of Cyronn, who is an Aflac employee and is not intended to portray any specific benefits or details of Aflac insurance.
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