Notifications from Aflac

Notifications from Aflac

 

To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder


To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.

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Stories

How one wellness exam helped save two lives

Shawn and Nikki Cannon are firm believers in getting their routine wellness exams, and their story is an excellent reminder to stay on top of regular screenings — and nudging your friends and loved ones to do the same.

It was at a routine wellness exam when Nikki found out: colon cancer. Her doctor said it was good that she came in for this important screening, because the cancer was found just months before it had reached stage three. She immediately posted her experience on Facebook to make others aware of the importance of getting regular wellness checks.

Seeing this, Nikki’s friend Becky was reminded to go in for her colonoscopy, which also showed that she had colon cancer. Because of Nikki’s reminder, they caught it early, and today, she is cancer free.

According to the recent Aflac Wellness Matters Survey, about half of adults have avoided at least one common health screening, including tests for certain diseases and other exams. At the same time, 51% of respondents who have had cancer said their diagnosis came as a result of a routine checkup or screening. Nikki and Becky’s stories are great reminders to be proactive with your health and wellness and that prioritizing routine exams and screenings can help lead to better outcomes. Learn more about the survey at aflac.com/WellnessMatters.

This article contains the opinions Aflac policyholders and is not intended to portray any specific benefits or details of Aflac cancer insurance (also known as specified-disease insurance) in some states.

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