We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in San Bernadino and Imperial counties affected by the 2025 Mid-September Storm, Aflac will provide a premium grace period starting Sep. 18, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in Sierra County affected by the 2025 Late August Storms and Mudslides, Aflac will provide a premium grace period starting Aug. 23, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in Imperial County affected by the 2025 August Monsoon Storms, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent wildfires:
To help provide relief for California policyholders residing in San Luis Obispo County and Santa Barbara County affected by the Gifford Fire, Aflac will provide a premium grace period starting Aug. 1, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent tsunami:
To help provide relief for California policyholders residing in Del Norte County affected by the 2025 July Tsunami, Aflac will provide a premium grace period starting July 29, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in San Bernardino County affected by the January 2025 Windstorm Event, Aflac will provide a premium grace period starting Jan. 7, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent weather:
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego and Shasta counties, affected by the 2025 Late December Storms, Aflac will provide a premium grace period starting Dec. 23, 2025, and ending Feb. 23, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
We care about Aflac’s policyholders affected by the recent wildfires:
To help provide relief for California policyholders residing in Mono County affected by the Pack Fire, Aflac will provide a premium grace period starting Nov. 13, 2025, and ending Feb. 7, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Washington policyholders affected by the atmospheric river and flooding of Dec. 2, 2025, Aflac will provide a premium grace period starting Dec. 2, 2025, and ending Feb. 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Oregon policyholders residing in Clackamas, Clatsop, Coos, Curry, Douglas, Hood River, Jackson, Klamath, Lane, Lincoln, Linn, Marion, Multnomah, Polk, Tillamook, Umatilla, Union, Wallowa, Washington, and Yamhill Counties who were affected by the winter storms, Aflac will provide a premium grace period starting Dec. 8, 2025, and ending Feb. 16, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Imperial County affected by the August Monsoon Storm, Aflac will provide a premium grace period starting Aug. 24, 2025, and ending April 27, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
Update regarding June 2025 security incident. View notification
“Beyond Words” is a story of kindness, empathy and friendship, teaching readers of all ages to express compassion without needing to say a word. The book follows Buddy as he discovers how to support a friend coming home from the hospital.
If you have a friend or loved one in need, it can be difficult to figure out what to do or say. Whether they have received a diagnosis, are recovering from an accident or are facing another kind of need, you want to support them in a truly helpful way, but perhaps you’re not sure how.
In honor of Children’s Book Day, read below to get some tips on how you can reach out to someone in your life — of any age — who might need a helping hand that goes beyond words.
Reach out and listen to what your loved one says in return
As overwhelming as it can be to figure out what to say, simply reaching out is a great way to start. Whether it’s a phone call, a text or a fun, handwritten card, they need a reminder that they aren’t alone. Health concerns can be scary and isolating for everyone, but especially for a younger person. It’s also important to just listen. Your loved one could be feeling a wide range of emotions right now, not all of which are comfortable or have answers.
Instead of focusing all the feelings on one conversation, try having steady communication about their health.1 That way, it’s less overwhelming for them and for you. It also allows them time to find the words for what they’re feeling and takes into account that feelings change over time. However often you have the conversation, make sure to be honest. A truthful, genuine conversation might also help a child — or any loved one — feel as though they are being heard and supported.1
Take on a few items on their to-do list
When the time comes for action, that can be confusing, too. Where do you start?
For the adults in your life who are working with changes in their health, think of their to-do list. From taking care of the laundry, running errands like grocery shopping or getting their car detailed, to walking their pup, the important thing is helping to take a bit of the load off their backs. You can also make it a group effort.2 Reach out to other friends and family members and get a schedule or a list going. That way, you can avoid burnout yourself, and you can also remind your loved one that they have a whole community rallying behind them.
For friends of any age, it’s important to continue to make them feel included in social settings.3 If they’re up to it, invite them out somewhere, whether it’s going to see a movie, heading to the mall or just taking a walk in the park. Don’t make an assumption about what they are capable of doing. Reach out and see what they would like to do.
Give the gifts they really need
Apart from your time, people dealing with health issues could also use simple, practical gifts. It doesn’t have to be anything big, whether in actual size or price tag. A pair of fuzzy slipper socks, a fluffy blanket or a comfortable bathrobe can bring them literal, tangible comfort at a time when they need it the most.
Kids especially might rely on toys or games at this time. Offer a fidget toy to keep their hands and minds busy, or some slime or silly putty to enable them to be creative without using up a lot of energy. Grab a coloring book and some markers when a more relaxing, slow-paced activity is required.4
You can also make it personal by making a basket of their favorite snacks, along with a book by an author they like, lotion or a scented candle in their favorite scent, or a journal so they have a safe space to vent their feelings. Whatever you offer, these simple little gifts can serve as a reminder that you’re thinking of them.
How ‘Beyond Words’ can help
“Beyond Words” is a great way to explore meaningful ways to show love and compassion without saying a word. If you’re interested in joining Buddy and his friends on their intergalactic adventures, it’s easy to grab a copy — visit Amazon or buy directly from the publisher, Archway. Just visit Aflac.com/BeyondWords to get started.
Proceeds from the book go directly to fund childhood cancer and blood disorders research and treatment. To learn more, and to find out other ways you can help, visit AflacChildhoodCancer.org.
1 Gillette Children's (2026) "How to talk to your child about their diagnosis" https://www.gillettechildrens.org/stories/talk-about-diagnosis
2 Archbold (2025) “How to Support a Loved One with Cancer: Practical Tips That Really Help” https://www.archbold.org/articles/2025/may/how-to-support-a-loved-one-with-cancer-practical/
3 Rare Disease (Dec. 2025) “Inclusivity and Rare Diseases: 6 Things for Friends and Family to Consider” https://raredisease.net/living/inclusivity
4 Zip With Us (April 15, 2025) “What to Send When a Child Is Diagnosed: Age-Appropriate Gifts That Truly Help” https://zipwithus.org/blogs/news/what-to-send-when-a-child-is-diagnosed-age-appropriate-gifts-that-truly-help#:~:text=Activity%20Kits:%20Think%20coloring%20books,help%20kids%20understand%20what's%20happening.
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