To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
Armstrong family of Hickory Tavern, South Carolina, continues 21 - year tradition with the beloved plush duck
To Nan and John Armstrong, great memories were among life’s most precious treasures. Their 71-year marriage rooted in faith and tradition, they loved family gatherings, and Sundays were reserved for singing in the church choir followed by a home-cooked lunch with children, grandchildren, great-grandchildren and friends.
The Armstrong family celebrates the holiday season with their collection of Aflac Holiday Ducks from years past.
“Every Sunday,” recalled daughter Kim Wallace from her home in Hickory Tavern, South Carolina, a little less than a mile from the house her parents called home. “We’d all stand in a circle, hold hands and my father would say the blessing. He’d always end with ‘now shake a little love’ and we’d all shake the hands we were holding. Our little tradition.”
Holidays held their own special family traditions, she says. When a Christmas shopping trip in 2001 led Nan and John into Macy’s department store in nearby Greenville, they weren’t expecting the small gift they left with to be such a hit. Known for her quick wit and love of fun, Nan was especially excited about their purchase, her daughter remembers.
“They couldn’t wait for us to all give it a squeeze,” Kim said of the Aflac Holiday Duck her parents bought that Christmas. Introduced in 2001 by supplemental insurance company Aflac, the stuffed, collectible plush dressed in different holiday wear each year helps raise funds for pediatric cancer and blood disorders research and treatment. To date, net sales have provided over $3.7 million to hospitals around the U.S.
“My parents were givers,” said Kim. “They loved to give to others, including charities and especially to their family. Combining their compassionate hearts with a fun gift was a win-win for them.”
With each Christmas that followed, Kim and her brother, Keith, their spouses Andy and Robyn, and grandchildren Jason, Heather, Drew and Brad, looked forward to receiving that year’s Aflac Holiday Duck from Nan and John. As each great-grandchild came into the family, so did another Aflac Holiday Duck.
“It was part of Christmas for us, a new memory made every year,” Kim said. “Memories, they mean everything. Especially now.”
On Sept. 22, 2018, John died at the age of 89. Three years later, on April 2, 2021, Nan passed away. She was 94.
As the first holiday without either of their parents approached, Kim worried about how hard it would be to get through. Her thoughts turned to the Aflac Holiday Duck tradition her parents had started almost two decades before. “I knew I had to keep it alive,” she said.
She wasn’t prepared, she admits, for the emotional reaction that accompanied the delivery of 11 Holiday Ducks last year.
“When they arrived and I opened the box and saw them, I just started crying. Seeing these little ducks all of a sudden made me feel like … like my mom and dad were still here.
“I cried, but I was happy,” she said. “And I know they would be happy that their Holiday Duck tradition continued.”
The 2022 Aflac Holiday Duck is available at AflacChildhoodCancer.org.
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