To help provide relief for California policyholders residing in Ventura and San Diego Counties affected by the winter storms, Aflac will provide a premium grace period starting Jan. 22, 2024, and ending Mar. 25, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder
To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending Apr. 4, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.
“Things are never quite as scary when you’ve got a best friend.”- Bill Watterson
For Gabe and his mother, Jessica Brown, a sickle cell diagnosis was a call to action — to raise awareness of the disease and become a catalyst for change.
Through social media, Jessica tells Gabe’s story, showcasing his vibrant personality, educating others on what a sickle cell diagnosis means, and creating an open dialogue that advocates for change in health care resources for this disease.
“We couldn’t be prouder of our little warrior. In life, you can’t pick when, where or how you are born, but you can pick the attitude you carry through life,” said Jessica. “We choose to approach every day with gratitude and joy!”
Joining Gabe on his journey is My Special Aflac Duck®, a robotic companion designed to help kids diagnosed with sickle cell disease or cancer prepare for medical procedures, communicate their feelings and so much more.
Gabe loves to give warm hugs to his My Special Aflac Duck that accompanies him on good days and stressful days: happy volunteer events, nervous doctor appointments and all sorts of adventures.
My Special Aflac Duck comes with accessories and attachments that emulate the medical equipment patients see at their regular doctor visits. It also helps kids remember how important it is to take vitamins and have regular checkups to maintain a healthy mind and body.
“Children learn best through play, and My Special Aflac Duck helps them better understand and prepare for treatments. It also makes it easier for them to express their emotions — something that is often difficult at a young age,” said Buffy Swinehart, senior manager, Aflac Corporate Responsibility. “Seeing Gabe with his My Special Aflac Duck is exactly what we envisioned — giving kids comfort through the unimaginable — and we are grateful to join him and Jessica as they advocate for those managing the impact of this disease every day.”
Parents can order their own My Special Aflac Duck free of charge for pediatric cancer or sickle cell patients ages 3 and up and connect with a child life specialist.
ABOUT AFLAC INCORPORATED
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. In the U.S., Aflac is the number one provider of supplemental health insurance products.1 Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. In 2021, Aflac Incorporated was proud to be included as one of the World's Most Ethical Companies by Ethisphere for the 16th consecutive year. Also in 2021, the company was included in the Dow Jones Sustainability North America Index and became a signatory of the Principles for Responsible Investment (PRI). In 2022, Aflac Incorporated was included on Fortune's list of World's Most Admired Companies for the 21st time and Bloomberg's Gender-Equality Index for the third consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/español. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com under "Sustainability."
Media contact: Jon Sullivan, 706-763-4813 or jsullivan@aflac.com
Analyst and investor contact: David A. Young, 706-596-3264, 800-235-2667 or dyoung@aflac.com
1 LIMRA 2021 US Supplemental Health Insurance Total Market Report
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