Notifications from Aflac

Notifications from Aflac

We care about Aflac’s policyholders affected by recent weather:

To help provide relief for Indiana policyholders residing in Delaware, Jefferson, and Randolph counties affected by the recent tornadoes, Aflac will provide a premium grace period starting March 13, 2024, and ending May 13, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Alameda, Butte, Glenn, Lake, Mendocino, Monterey, Sacramento, San Francisco, Santa Cruz, Sonoma, and Sutter Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.


On Feb. 21, 2024, the cyber event reported by Change Healthcare, a company that assists healthcare providers with claims submissions and payments, has created a significant impact to health care providers, including hospitals, individual practitioners, practice groups, diagnostic centers, laboratories, and pharmacies. We have determined Aflac’s primary operations are not impacted. Further, Aflac and its subsidiaries do not have any direct connection to Change Healthcare systems in any of Aflac’s systems or applications. At this time, we are not aware of any impact to customer data but we are monitoring for any communications from our critical third-party suppliers. While Change Healthcare’s cyber event was not directed at Aflac, we will provide flexibility with claims submissions related to this incident should it be needed. If you believe you have a claim impacted by Change Healthcare’s event, please contact Aflac at 800-992-3522.


We care about Aflac’s policyholders affected by recent weather:

To help provide relief for California policyholders residing in Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, and Ventura Counties affected by the winter storms, Aflac will provide a premium grace period starting Feb. 3, 2024, and ending May 21, 2024. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.

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Stories

One precious life inspires loved ones to give back to those who care for the ‘whole heart of your family’

Grant Gossling was a vibrant child with a “cheeser” smile that he shared with everyone who was in his orbit. But in a moment, the smile turned to tears — an immediate signal that something was wrong.

Grant was rushed to the hospital, where doctors discovered his cancer and immediately referred him to the Aflac Cancer and Blood Disorders Center for treatment.

As the hospital became a new normal for the Gossling family, Grant’s “cheeser” smile remained, and he carried the same vibrant energy throughout his cancer journey.

“They do such a magnificent job of taking the attention off the fact that these kids are going through treatment and just giving them an opportunity to smile, to be kids,” said Grant’s father, Michael Gossling.

“They not only care for your child and their health needs and getting them the best treatment possible — they’re caring for their hearts and the whole heart of your family,” Grant’s mother, June, added.

Grant sadly passed away at just 4 years old, and to honor his precious life and those who provided care during his journey, his family wanted to give back to the community that poured so much into them. As they share his story, they hope his legacy will inspire others to help children facing cancer in the future. 

How you can help make a difference

In honor of Children’s Hospital Week April 8-11, consider making a donation to the Aflac Cancer and Blood Disorders Center or visiting the Children’s Miracle Network website to find others ways of giving back. Your gift can help fund research, treatments, equipment and other resources that help young patients and families — like the Gosslings — move through their own cancer journeys.