To help provide relief for California policyholders residing in Los Angeles and Ventura Counties affected by the wildfires, Aflac will provide billing leniency for impacted insureds, an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder. Affected members should contact Aflac at 800-992-3522 for assistance.
For Network Dental and Vision Members:
This also provides an extension of filing deadlines for claims and leniency for any other action required under the certificate. Affected members are not required to obtain prior approval when accessing appropriate out-of-network providers when in-network providers are unavailable. The cost-sharing for out-of-network will be in amount equal to cost-sharing affected members would have paid for the provision of that service in-network. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for California policyholders residing in Tuolumne and Calaveras Counties affected by the lightning-ignited fires, Aflac will provide a premium grace period starting Sept. 2, 2025, and ending Nov. 18, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Alaska policyholders and certificate holders residing in Northwest Arctic Borough, North Slope Borough, Kusilvak Census Area, Bethel Census Area, Nome Census Area, and Aleutians West Census Area who are affected by the storm, Aflac will provide an extended premium grace period starting Oct. 9, 2025, and ending Dec. 15, 2025. This grace period also includes an extension of filing deadlines for claims and leniency for any other actions required under the policy or certificate. In addition, Aflac will relax prescription drug benefit guidelines to allow payment of claims when a covered prescription drug is refilled prior to the usual 30-day limit. Policyholders and certificate holders may also request a replacement copy of their policy or certificate.
For Network Dental and Vision Members:
Aflac is providing temporary relaxation of precertification and referral requirements. Members will have access to appropriate out-of-network providers if in-network providers are unavailable or if they have been displaced, and leniency will be provided for any other actions required under the certificate. Affected members should contact Aflac Benefits Solutions (formerly Argus Dental and Vision) at 855-819-1873, option 1, for assistance.
To help provide relief for Oregon policyholders residing in Oregon who were affected by the wildfires, Aflac will provide a premium grace period starting Sept. 3, 2025, and ending Nov. 26, 2025. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
To help provide relief for Arizona policyholders residing in Gila, Mohave and Maricopa counties affected by the heavy rains, Aflac will provide a premium grace period starting Sept. 25, 2025, and ending Jan. 13, 2026. This grace period also provides an extension of filing deadlines for claims and leniency for any other action required under the policy. Aflac will provide a replacement copy of the policy upon request by the policyholder.
For Network Dental and Vision Members:
This grace period also provides an extension of filing deadlines for claims; relaxation of prior authorization, precertification, and referral requirements; access to appropriate out-of-network providers due to unavailability on in-network providers or the members’ displacement; and leniency for any other action required under the certificate. A replacement copy of the certificate will be provided upon request by the certificate holder. Affected members should contact Aflac Benefit Solutions (formerly Argus Dental and Vision) at 855-819-1873, Option 1, for assistance.
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If there’s one thing fans and media have learned by now, it’s to always expect the unexpected with University of Colorado Head Football Coach Deion "Coach Prime" Sanders. Known for keeping things interesting, like being the only athlete to play in both the Super Bowl and the World Series, Coach Prime never misses a chance to surprise.
On Sept. 17, at the news conference leading to the Colorado vs. Baylor showdown, Coach Prime added another twist. In honor of National Childhood Cancer Awareness Month, he introduced 8-year-old cancer survivor and lifelong Buffs fan, Piper Lardes, as the Aflac Supplemental Coach of the Game.
Piper, a true Buffs fan through and through, took a few questions from reporters with confidence and shared how excited she was to team up with Aflac and Coach Prime to help support the Buffs in their upcoming game. Sporting her Blenders sunglasses and wrapping up with a heartfelt "Sko Buffs!," Piper stole the show.
Piper’s connection with Coach Prime goes back to this past summer when they met at a children's hospital during a My Special Aflac Duck® delivery, but Piper’s journey started much earlier. At just 4 years old, she began experiencing unexplained arm pain, which led to an emergency MRI. On Halloween 2020, she was diagnosed with Ewing’s Sarcoma, a rare tumor pressing against her spinal cord.
After enduring 28 weeks of biweekly chemotherapy and 31 days of radiation, Piper was declared cancer-free. Today, she enjoys reading, playing softball and helping raise awareness for pediatric cancer. She even had the chance to do just that during the first quarter of the Colorado vs. Baylor game on Sept. 21.
On the field, Piper wore the first-of-its-kind Aflac-branded coaching staff custom headset that coordinated with the team’s helmets. Piper and her family were honored on Folsom Field, where her story was shared with fans. The stadium erupted in applause and cheers when it was announced that Piper is now cancer-free. Fans congratulated her and took photos with her as she made her way to her seat.
As the Aflac Supplemental Coach of the Game, Piper now boasts a perfect 1-0 coaching record after the Buffs fought hard and clinched a thrilling overtime victory against Baylor. It’s a game — and an experience — Piper and her family will never forget.
These memorable moments serve as powerful reminders about the importance of supporting children with cancer. Watch below for a special message from Piper to Team Aflac.
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